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Retailgentic | Consumer Behavior & Retail Trend

Scot Wingo | Retail Trends Analyst
Agentic Commerce
E-Commerce
AI Shopping Agents
Consumer Behavior
Retail
Amazon
Google
Retail Media Networks
AI Shopping
AI Agents
Artificial Intelligence
Chatgpt
Generative AI
Stripe
Openai
Salesforce
Walmart
Loyalty Programs
Agentic Payments
Microsoft

Retailgentic explores consumer behavior and retail trends to help brands and retailers innovate. Join Scot Wingo for expert insights, actionable news, and ecommerce innovation strategies to navigate the future of retail and agentic commerce.

PublishesWeeklyEpisodes76Foundeda year ago
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Technology

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Latest Episodes

This week is a product deep dive with a fresh funding story attached. eComID just closed Europe’s largest fashion tech seed round, and the company is building something agentic commerce needs: shopper context that belongs to the shopper and goes wher... more

Retailgentic listeners: this week we're sharing an episode of AdGentic, our sister show in the ReFiBuy Media Network. Retailgentic covers how AI agents are changing shopping. AdGentic covers what happens to advertising when your agent does the shoppi... more

This episode was recorded live at the RetailClub AI Festival in Huntington Beach (Sept 22–24), where Jason Goldberg and I set up shop to record with retail and e-commerce leaders between sessions. You’ll hear a few nods to the festival in the convers... more

We pick up where we left off a year ago and get into what has changed since. Ekta walks us through how e.l.f. is structuring its AI work, what kind of person they’re hiring to do it, and how a public company makes the case for investing before the RO... more

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Recent Guests

Ekta Chopra
Chief Technology and AI Officer at ELF Beauty
Elf Beauty
Episode: “Bad Data Equals Bad AI”: Ekta Chopra, e.l.f. Beauty’s Chief Technology & AI Officer - Live from Retailclub
Eric Van Buskirk
Founder of Clickstream Solutions, AI search and SEO consumer research firm
Clickstream Solutions
Episode: ChatGPT Agentic Commerce User Behavior Study Deep Dive with AI Search and SEO Researcher, Erik Van Buskirk
Danny Smith
Global Agentic Commerce Solutions Lead
Stripe
Episode: Stripe Global Agentic Commerce Solutions Lead Danny Smith: The Rise of Personal Agents Powered by Link Wallet, WebMCP and More!
Bryan House
CEO of Elastic Path
Elastic Path
Episode: Elastic Path CEO Bryan House: The $3M Ecommerce Platform “Re-platform” is Dead, What’s Next?
Jaime Sorgente
Head of Retail at Vercel
Vercel
Episode: Exploring the Intersection of Vibe Coding and Agentic Commerce with Vercel’s Head of Retail Jaime Sorgente
Rishabh Jain
Co-founder and CEO of Fermat
Fermat
Episode: Behavior Beats Identity: FERMÀT Co-Founder & CEO Rishabh Jain
Caila Schwartz
Head of Agentic Commerce Shopper Insights at Salesforce
Salesforce
Episode: Caila Schwartz, Head of Agentic Commerce Salesforce is Back! Holiday 2026, State of Ecommerce, Plus... “The Caila Five”
Daniel Vitiello
CEO and co-founder of Cooklist
Cooklist
Episode: 700 Stores, 10 Million Shoppers, $3M Raised: Cooklist CEO & Co-Founder Daniel Vitiello
Ben Rodier
CEO and co-founder of FrontlineIQ
FrontlineIQ
Episode: Physical AI Hits the Sales Floor: FrontlineIQ CEO & Co-Founder Ben Rodier

Host

Scot Wingo
Host of Retailgentic

Reviews

4.8 out of 5 stars from 17 ratings
  • It’s ao agentic!

    This show has become the definitive guide to all things agentic commerce. If you’re leading a retail brand, this should be one of your go-to sources of information for what you need to know to build out your agentic strategy. Scot brings in key guests that are in the trenches building the technology so you get all the inside info!

    Apple Podcasts
    5
    MrSuperion007
    United States6 months ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

It's a definitive guide to agentic commerce with in-the-trenches guests.
Strong practical insights and real-world VC/enterprise perspectives.
Key source for what brands need to know to build agentic strategies.

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Talking Points

Recent interactions between the hosts and their guests.

Behavior Beats Identity: FERMÀT Co-Founder & CEO Rishabh Jain
Q: How does Fermat differ from traditional CDP-driven personalization?
Fermat focuses on behavior and intent at the consumer level rather than relying on known identities, enabling one-to-one-like experiences across a total set of visitors, including those not previously known to the brand.
Caila Schwartz, Head of Agentic Commerce Salesforce is Back! Holiday 2026, State of Ecommerce, Plus... “The Caila Five”
Q: Tell folks about your role at Salesforce and how you source the data for these reports.
Caila explains that she uses Salesforce's platform data, including survey data from thousands of commerce professionals and consumers across many markets, to understand consumer behavior and technology adoption. She emphasizes three data sources—merchant/consumer surveys and platform data—and notes the goal is to capture industry-wide trends while preserving privacy. She also highlights that the insights are used to inform retailers on how to respond to shifts in shopper behavior and sentiment.
Physical AI Hits the Sales Floor: FrontlineIQ CEO & Co-Founder Ben Rodier
Q: What is the long-term vision for the platform beyond coaching on the floor?
Beyond floor coaching, the platform could integrate with cameras, computer vision partners, and product knowledge systems to create a holistic, context-rich sales assistant that informs both training and in-store merchandising decisions.
Physical AI Hits the Sales Floor: FrontlineIQ CEO & Co-Founder Ben Rodier
Q: What was the founding journey like and how did you arrive at FrontlineIQ?
The founders pivoted from retail media to sales coaching, bootstrapped initially, pursued smart pilots (notably Ashley Furniture), and eventually merged SalesFloor with Tulip to form a broader, AI-enabled coaching platform.
Physical AI Hits the Sales Floor: FrontlineIQ CEO & Co-Founder Ben Rodier
Q: How does FrontlineIQ actually work in a home furnishing retailer's environment?
The system starts with data-driven coaching, using a privacy-conscious setup to identify key performance areas, then uses AI-driven role-play and real-conversation feedback to guide sales reps toward specific improvements, with a manager or AI manager providing ongoing support.

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Frequently Asked Questions About Retailgentic

What is Retailgentic about and what kind of topics does it cover?

Retail-focused conversations explore how agentic commerce is reshaping shopping journeys, from data unification and AI agents to on-site and social shopping, with practical guidance for marketers, merchants, and tech teams. Episodes frequently feature senior leaders discussing store enablement, personalization, marketplaces, and the evolving role of brands and platforms in AI-powered retail. Notable traits include a blend of enterprise-grade capabilities and consumer-facing AI experiences, practical playbooks for merchants, and a strong emphasis on data governance, trust, and cross-channel orchestration. This mix is likely to help listeners decide whether to pursue partnerships, sponsorships, or thought-leadership opportunities in the agent... more

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How many listeners does Retailgentic get?

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What are the audience demographics for Retailgentic?

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Which podcasts are similar to Retailgentic?

These podcasts share a similar audience with Retailgentic:

1. The Jason & Scot Show - E-Commerce And Retail News
2. The a16z Show
3. Invest Like the Best with Patrick O'Shaughnessy
4. Masters of Scale
5. The Tim Ferriss Show

How many episodes of Retailgentic are there?

Retailgentic launched a year ago and published 76 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Retailgentic?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

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What guests have appeared on Retailgentic?

Recent guests on Retailgentic include:

1. Ekta Chopra
2. Eric Van Buskirk
3. Danny Smith
4. Bryan House
5. Jaime Sorgente
6. Rishabh Jain
7. Caila Schwartz
8. Daniel Vitiello

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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