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Retailgentic | Consumer Behavior & Retail Trend

Scot Wingo | Retail Trends Analyst
Agentic Commerce
E-Commerce
Consumer Behavior
AI Shopping Agents
Retail
Retail Media Networks
AI Shopping
AI Agents
Amazon
Google
Artificial Intelligence
Generative AI
Openai
Chatgpt
Stripe
Agentic Payments
Microsoft
Agentic Shopping
Mastercard
Chat GPT Instant Checkout

Retailgentic explores consumer behavior and retail trends to help brands and retailers innovate. Join Scot Wingo for expert insights, actionable news, and ecommerce innovation strategies to navigate the future of retail and agentic commerce.

PublishesWeeklyEpisodes48Foundeda year ago
Number of ListenersCategory
Technology

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Latest Episodes

This episode goes beyond surface-level AI hype and into how retail organizations are actually responding.

Krystina shares what she’s hearing from operators, board members, and data leaders and why the biggest risk right now is moving in the wrong di... more

In this episode, we go deep into what agentic commerce actually looks like in a real-world vertical, and why grocery may be one of the most important battlegrounds.

We walk through the shift from “tools that help you shop” to systems that shop for y... more

Everyone is focused on how AI helps people discover products. But what happens after that? In this episode of Retailgentic, we go deep on the missing layer of agentic commerce: checkout, payments, and fulfillment. Because it turns out, the hardest pa... more

In this episode, Scot sits down with Debra to unpack what might be the most important shift in digital advertising since social media.

This isn’t theoretical. It’s happening right now, and brands that don’t understand it risk getting left out of the... more

Today we’re dropping a surprise podcast that is different than anything we’ve done before and a first of it’s kind! Scot Wingo was invited by Ben Miller, VP of Content and Strategy to participate in the first ever shoptalk debate format talk. The top... more

This episode explores the shift from traditional search and ecommerce flows into a new agentic commerce environment where shoppers are using AI surfaces to discover, compare, and increasingly delegate parts of the buying journey.

Ashish explains wha... more

In this episode, we take a deep dive into what buyer-side agentic commerce could actually look like. The conversation explores the origins of the company, why Darryl and Ross focused on reducing friction for buyers, and how that unexpectedly opened u... more

In this episode of the top Agentic Commerce Podcast we explore the powerful shopping powers of the OpenClaw open-source agent. Can the Claw shop on Amazon, shop locally and use the VisionClaw system with META Ray-Ban’s to buy a very hard to search fo... more

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Recent Guests

Kristina Gustafson
Co-founder and co-CEO of RetailClub
RetailClub
Episode: Krystina Gustafson: Innovating at the Intersection of Content, AI, Agentic Commerce and Digital Retail Conferences...
Arjun Bhargava
Co-founder and CEO of Rye
Rye
Episode: Arjun Bhargava, CEO of Rye: Building Checkout for AI + Amazon & on OpenClaw 🦞 and Agentic Commerce
Debra Aho Williamson
Founder and chief analyst at Sonata Insights
Sonata Insights
Episode: The AI Ad Gold Rush: Inside ChatGPT’s Ad Test, Retail Media’s Next Battle, and the Rise of “AI Media” with Debra Aho Williamson
Ekta Chopra
Chief Digital Officer at ELF Beauty
ELF Beauty
Episode: Retailgentic Exclusive: Live from the Shoptalk AI Stage - The First Shoptalk Debate: Will AI Agents Transform Retail?
Scot Wingo
CEO of Agentic Startup, RefiBuy; co-host of The Jason and Scot Show
Agentic Startup / RefiBuy
Episode: Retailgentic Exclusive: Live from the Shoptalk AI Stage - The First Shoptalk Debate: Will AI Agents Transform Retail?
Sarah Marzano
Principal Analyst for Retail, E-Commerce and Retail Media at Emarketer
Emarketer
Episode: Retailgentic Exclusive: Live from the Shoptalk AI Stage - The First Shoptalk Debate: Will AI Agents Transform Retail?
Andrew Lipsman
Independent analyst and consultant for media, ads and commerce
Independent
Episode: Retailgentic Exclusive: Live from the Shoptalk AI Stage - The First Shoptalk Debate: Will AI Agents Transform Retail?
Ashish Gupta
Vice President and General Manager for Merchant Shopping at Google; Engineering Fellow
Google
Episode: Ashish Gupta, VP/GM of Merchant Shopping at Google: UCP Deep Dive, Nerding out on Product Data Feeds, the importance of Product-Level Context PLUS Google's Vision for Agentic Commerce
Darryl Carlton
Co-founder of Vendee, AI governance expert
Vendee
Episode: Inside Vendee Labs: Darryl Carlton and Ross Gardiner on Building Buyer-First Agentic Commerce

Host

Scott Wingo
Co-host with deep background in retail technology and entrepreneurship.

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Dwarkesh PodcastDwarkesh Patel
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AcquiredBen Gilbert and David Rosenthal
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Hard ForkThe New York Times
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The Room PodcastClaudia Laurie and Madison McIlwain
Building AI Boston
Building AI BostonBuilding AI Boston
Tomorrow, Today
Tomorrow, TodayShekhar Natarajan

Talking Points

Recent interactions between the hosts and their guests.

The AI Ad Gold Rush: Inside ChatGPT’s Ad Test, Retail Media’s Next Battle, and the Rise of “AI Media” with Debra Aho Williamson
Q: How do you see ChatGPT's ad rollout evolving in the near term in terms of trust and ad formats?
She notes that trust is crucial; ChatGPT keeps ads clearly separated from responses, and current formats are basic search-like ads that will likely evolve into more diverse formats as the platform matures.
The AI Ad Gold Rush: Inside ChatGPT’s Ad Test, Retail Media’s Next Battle, and the Rise of “AI Media” with Debra Aho Williamson
Q: What inspired you to start the AI Ad Economy newsletter and who is the intended audience?
Debra explains the newsletter grew from her long career tracking social media and advertising, aiming to help marketers understand consumer AI behavior and how to craft advertising strategies in AI-enabled environments for a broad audience including CMOs, agencies, publishers, and investors.
Exploring the Intersection of OpenClaw and Agentic Commerce:lobster: - the Retailgentic Podcast OpenClaw Deep Dive
Q: What are some of the biggest risks with OpenClaw?
Key risks include security vulnerabilities from unbridled agent actions, the possibility of a bot manipulating browsers or services, and potential privacy considerations when the agent has access to personal data and accounts.
True Fit Announces Agentic Commerce Agent To Solve the Fit/Sizing-Driven $850B Returns Crisis Facing Fashion Online Retailers
Q: What has been the primary focus of TrueFit's technology?
The primary focus has been to reduce size and fit-related returns in the fashion e-commerce sector, addressing a key pain point for consumers.
True Fit Announces Agentic Commerce Agent To Solve the Fit/Sizing-Driven $850B Returns Crisis Facing Fashion Online Retailers
Q: What is the big news that you are announcing today?
TrueFit is releasing its first specialized AI agent for size and fit, transforming the shopping experience for consumers by providing personalized fit recommendations.

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Frequently Asked Questions About Retailgentic

What is Retailgentic about and what kind of topics does it cover?

This show centers on agentic commerce and how AI-driven shopping agents are reshaping retail, brands, and payments. Episodes frequently explore infrastructure and governance for buyer-centric shopping, practical demonstrations of multi-vendor and checkout flows, and the implications of corporate partnerships, data quality, trust, and interoperability across platforms. Guests range from startup founders to executives at major fintech and tech companies, offering deep dives into product data, advertising, cybersecurity, and the evolving role of AI in consumer and B2B retail experiences. The format often includes live demos, strategic discussions, and forecasts about how merchants, platforms, and consumers will navigate an increasingly automat... more

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How many episodes of Retailgentic are there?

Retailgentic launched a year ago and published 48 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on Retailgentic?

Recent guests on Retailgentic include:

1. Kristina Gustafson
2. Arjun Bhargava
3. Debra Aho Williamson
4. Ekta Chopra
5. Scot Wingo
6. Sarah Marzano
7. Andrew Lipsman
8. Ashish Gupta

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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