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Retailgentic | Consumer Behavior & Retail Trend

Scot Wingo | Retail Trends Analyst
Agentic Commerce
E-Commerce
AI Shopping Agents
Consumer Behavior
Retail
Amazon
Google
Retail Media Networks
AI Shopping
AI Agents
Artificial Intelligence
Chatgpt
Generative AI
Openai
Salesforce
Walmart
Stripe
Loyalty Programs
Agentic Payments
Microsoft

Retailgentic explores consumer behavior and retail trends to help brands and retailers innovate. Join Scot Wingo for expert insights, actionable news, and ecommerce innovation strategies to navigate the future of retail and agentic commerce.

PublishesWeeklyEpisodes70Foundeda year ago
Number of ListenersCategory
Technology

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Latest Episodes

This week’s episode is a platform deep dive with one of the longest-tenured companies in e-commerce. Elastic Path has been building commerce software for 26 years and Bryan is now steering the company straight into the agentic era. 

It’s part founde... more

This week’s episode is a little different. We’ve has been noticing vibe-code platforms quietly showing up all over digital retail… at trade shows, in conversations with retailers and brands, and on the platforms’ own commerce pages. So we went to the... more

This week’s episode is a deep dive into personalization, a huge category in e-commerce that’s getting rebuilt from the ground up for the AI era.

FERMÀT is an AI-native personalization platform that sits on top of your e-commerce platform and customi... more

This week’s episode is a data deep dive… two of them, actually. Salesforce just dropped a back-to-back data release: the latest edition of its State of Commerce report and its Holiday 2026 predictions. Caila Schwartz, Salesforce’s newly minted Head o... more

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Recent Guests

Jaime Sorgente
Head of Retail at Vercel
Vercel
Episode: Exploring the Intersection of Vibe Coding and Agentic Commerce with Vercel’s Head of Retail Jaime Sorgente
Rishabh Jain
Co-founder and CEO of Fermat
Fermat
Episode: Behavior Beats Identity: FERMÀT Co-Founder & CEO Rishabh Jain
Daniel Vitiello
CEO and co-founder of Cooklist
Cooklist
Episode: 700 Stores, 10 Million Shoppers, $3M Raised: Cooklist CEO & Co-Founder Daniel Vitiello
Ben Rodier
CEO and co-founder of FrontlineIQ
FrontlineIQ
Episode: Physical AI Hits the Sales Floor: FrontlineIQ CEO & Co-Founder Ben Rodier
Colin Sebastian
Managing Director of Internet Research at RW Baird
RW Baird
Episode: Baird Managing Director of Internet Research Colin Sebastian: What Wall St. Thinks About Agentic Commerce
Mani Fazeli
VP of Product at Shopify
Shopify
Episode: Shopify's Agentic Commerce Playbook: VP of Product Mani Fazeli on 8X Agentic Traffic Growth and the Long-Tail Boom
Kartik Hosanagar
Wharton professor, founder of Bodhium Labs, AI Center lead
Wharton School, Bodhium Labs
Episode: AI Is a New Customer Category: Wharton Professor & Bodhium Labs Co-Founder Kartik Hosanagar
Apurva Pangam
Commerce Practice Leader, Deloitte Digital
Deloitte Digital
Episode: ‼️EXCLUSIVE 👀 FIRST LOOK 👀: Deloitte Digital’s "Bridging the commerce divide" with Bobby Stephens & Apurva Pangam
Bobby Stephens
Head of US Retail and CPG, Deloitte Digital
Deloitte Digital
Episode: ‼️EXCLUSIVE 👀 FIRST LOOK 👀: Deloitte Digital’s "Bridging the commerce divide" with Bobby Stephens & Apurva Pangam

Host

Scot Wingo
Host of Retailgentic

Reviews

4.8 out of 5 stars from 17 ratings
  • It’s ao agentic!

    This show has become the definitive guide to all things agentic commerce. If you’re leading a retail brand, this should be one of your go-to sources of information for what you need to know to build out your agentic strategy. Scot brings in key guests that are in the trenches building the technology so you get all the inside info!

    Apple Podcasts
    5
    MrSuperion007
    United States5 months ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

It's a definitive guide to agentic commerce with in-the-trenches guests.
Strong practical insights and real-world VC/enterprise perspectives.
Key source for what brands need to know to build agentic strategies.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#168
Ukraine/Technology
Apple Podcasts
#245
Finland/Technology

Talking Points

Recent interactions between the hosts and their guests.

Behavior Beats Identity: FERMÀT Co-Founder & CEO Rishabh Jain
Q: How does Fermat differ from traditional CDP-driven personalization?
Fermat focuses on behavior and intent at the consumer level rather than relying on known identities, enabling one-to-one-like experiences across a total set of visitors, including those not previously known to the brand.
Caila Schwartz, Head of Agentic Commerce Salesforce is Back! Holiday 2026, State of Ecommerce, Plus... “The Caila Five”
Q: Tell folks about your role at Salesforce and how you source the data for these reports.
Caila explains that she uses Salesforce's platform data, including survey data from thousands of commerce professionals and consumers across many markets, to understand consumer behavior and technology adoption. She emphasizes three data sources—merchant/consumer surveys and platform data—and notes the goal is to capture industry-wide trends while preserving privacy. She also highlights that the insights are used to inform retailers on how to respond to shifts in shopper behavior and sentiment.
Physical AI Hits the Sales Floor: FrontlineIQ CEO & Co-Founder Ben Rodier
Q: What is the long-term vision for the platform beyond coaching on the floor?
Beyond floor coaching, the platform could integrate with cameras, computer vision partners, and product knowledge systems to create a holistic, context-rich sales assistant that informs both training and in-store merchandising decisions.
Physical AI Hits the Sales Floor: FrontlineIQ CEO & Co-Founder Ben Rodier
Q: What was the founding journey like and how did you arrive at FrontlineIQ?
The founders pivoted from retail media to sales coaching, bootstrapped initially, pursued smart pilots (notably Ashley Furniture), and eventually merged SalesFloor with Tulip to form a broader, AI-enabled coaching platform.
Physical AI Hits the Sales Floor: FrontlineIQ CEO & Co-Founder Ben Rodier
Q: How does FrontlineIQ actually work in a home furnishing retailer's environment?
The system starts with data-driven coaching, using a privacy-conscious setup to identify key performance areas, then uses AI-driven role-play and real-conversation feedback to guide sales reps toward specific improvements, with a manager or AI manager providing ongoing support.

Audience Metrics

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Gender Skew
Location
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Frequently Asked Questions About Retailgentic

What is Retailgentic about and what kind of topics does it cover?

Retail-focused conversations explore how agentic commerce is reshaping shopping journeys, from data unification and AI agents to on-site and social shopping, with practical guidance for marketers, merchants, and tech teams. Episodes frequently feature senior leaders discussing store enablement, personalization, marketplaces, and the evolving role of brands and platforms in AI-powered retail. Notable traits include a blend of enterprise-grade capabilities and consumer-facing AI experiences, practical playbooks for merchants, and a strong emphasis on data governance, trust, and cross-channel orchestration. This mix is likely to help listeners decide whether to pursue partnerships, sponsorships, or thought-leadership opportunities in the agent... more

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How many episodes of Retailgentic are there?

Retailgentic launched a year ago and published 70 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Retailgentic?

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What guests have appeared on Retailgentic?

Recent guests on Retailgentic include:

1. Jaime Sorgente
2. Rishabh Jain
3. Daniel Vitiello
4. Ben Rodier
5. Colin Sebastian
6. Mani Fazeli
7. Kartik Hosanagar
8. Apurva Pangam

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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