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Retailgentic | Consumer Behavior & Retail Trend

Scot Wingo | Retail Trends Analyst
Agentic Commerce
E-Commerce
AI Shopping Agents
Consumer Behavior
Retail
Google
Retail Media Networks
Amazon
AI Shopping
AI Agents
Artificial Intelligence
Chatgpt
Generative AI
Openai
Walmart
Stripe
Salesforce
Loyalty Programs
Agentic Payments
Microsoft

Retailgentic explores consumer behavior and retail trends to help brands and retailers innovate. Join Scot Wingo for expert insights, actionable news, and ecommerce innovation strategies to navigate the future of retail and agentic commerce.

PublishesWeeklyEpisodes65Foundeda year ago
Number of ListenersCategory
Technology

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Latest Episodes

This week Retailgentic goes full Tron… in reverse. Instead of getting sucked into the digital world, Scot steps out of it and into into the analog one, bringing the AI angle with us. 

Ben Rodier is the first AI guest on the show who isn’t from e-com... more

This week Scot goes on a markets deep dive with one of Wall Street's leading internet analysts. It’s a tour through the mega-cap playbook (Meta, Amazon, Google, eBay, Shopify) and how professional investors are actually pricing the agentic-commerce s... more

This epsiode is a platform-and-stats deep dive: Scot gets Mani to pin down what agentic commerce actually is (with a four-stage framework that’s the cleanest map we’ve heard), then pulls out a run of genuinely wild numbers on what Shopify is seeing a... more

Kartik Hosanagar wears a lot of hats: Wharton professor, serial entrepreneur, angel investor, and now co-founder of an applied AI lab building simulation tools for AI search. Scot and Kartik land in almost exactly the same place on where agentic comm... more

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Recent Guests

Ben Rodier
CEO and co-founder of FrontlineIQ
FrontlineIQ
Episode: Physical AI Hits the Sales Floor: FrontlineIQ CEO & Co-Founder Ben Rodier
Colin Sebastian
Managing Director of Internet Research at RW Baird
RW Baird
Episode: Baird Managing Director of Internet Research Colin Sebastian: What Wall St. Thinks About Agentic Commerce
Mani Fazeli
VP of Product at Shopify
Shopify
Episode: Shopify's Agentic Commerce Playbook: VP of Product Mani Fazeli on 8X Agentic Traffic Growth and the Long-Tail Boom
Kartik Hosanagar
Wharton professor, founder of Bodhium Labs, AI Center lead
Wharton School, Bodhium Labs
Episode: AI Is a New Customer Category: Wharton Professor & Bodhium Labs Co-Founder Kartik Hosanagar
Apurva Pangam
Commerce Practice Leader, Deloitte Digital
Deloitte Digital
Episode: ‼️EXCLUSIVE 👀 FIRST LOOK 👀: Deloitte Digital’s "Bridging the commerce divide" with Bobby Stephens & Apurva Pangam
Bobby Stephens
Head of US Retail and CPG, Deloitte Digital
Deloitte Digital
Episode: ‼️EXCLUSIVE 👀 FIRST LOOK 👀: Deloitte Digital’s "Bridging the commerce divide" with Bobby Stephens & Apurva Pangam
Chuck Gahun
Principal Analyst, Forrester
Forrester
Episode: Fewer Visitors, 3X the Conversion: Forrester VP and Principal Analyst Chuck Gahun Discusses 'The State of Agentic Commerce (Q2)'
Jennifer Peters
Director of DTC, Martech and Digital Compliance at OLLY
OLLY
Episode: OLLY Agentic Commerce Optimization: MarTech & Digital Compliance Director Jennifer Peters On Building an AI Foundation the Right Way
Andrew Bell
Top Amazon agentic commerce voice and VP of Research at ReFiBuy
ReFiBuy / Retail Playbook
Episode: Announcing RetailPlaybook: New Channel (Newsletter+Pod) Focused on ACO for Amazon/Alexa, Walmart/Sparky and Target/TSA

Host

Scott Wingo
Host with a focus on retail innovation and agentic commerce.

Reviews

4.8 out of 5 stars from 16 ratings
  • It’s ao agentic!

    This show has become the definitive guide to all things agentic commerce. If you’re leading a retail brand, this should be one of your go-to sources of information for what you need to know to build out your agentic strategy. Scot brings in key guests that are in the trenches building the technology so you get all the inside info!

    Apple Podcasts
    5
    MrSuperion007
    United States4 months ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

guests receive broad industry relevance and depth on AI-enabled shopping
listener reviews praise the host for bringing in in-the-trenches guests and practical insights
listeners describe the show as a definitive guide to agentic commerce and retail innovation

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#179
Finland/Technology
Apple Podcasts
#201
Israel/Technology
Apple Podcasts
#235
Chile/Technology

Talking Points

Recent interactions between the hosts and their guests.

Physical AI Hits the Sales Floor: FrontlineIQ CEO & Co-Founder Ben Rodier
Q: What is the long-term vision for the platform beyond coaching on the floor?
Beyond floor coaching, the platform could integrate with cameras, computer vision partners, and product knowledge systems to create a holistic, context-rich sales assistant that informs both training and in-store merchandising decisions.
Physical AI Hits the Sales Floor: FrontlineIQ CEO & Co-Founder Ben Rodier
Q: What was the founding journey like and how did you arrive at FrontlineIQ?
The founders pivoted from retail media to sales coaching, bootstrapped initially, pursued smart pilots (notably Ashley Furniture), and eventually merged SalesFloor with Tulip to form a broader, AI-enabled coaching platform.
Physical AI Hits the Sales Floor: FrontlineIQ CEO & Co-Founder Ben Rodier
Q: How does FrontlineIQ actually work in a home furnishing retailer's environment?
The system starts with data-driven coaching, using a privacy-conscious setup to identify key performance areas, then uses AI-driven role-play and real-conversation feedback to guide sales reps toward specific improvements, with a manager or AI manager providing ongoing support.
Baird Managing Director of Internet Research Colin Sebastian: What Wall St. Thinks About Agentic Commerce
Q: What is your definition of agentic commerce?
Agentic commerce is the process of moving from a messy, multi-click shopping funnel to a largely autonomous, closed-loop transaction layer where AI agents handle discovery and purchasing, with the ultimate goal of a seamless, automated checkout experience.
Fewer Visitors, 3X the Conversion: Forrester VP and Principal Analyst Chuck Gahun Discusses 'The State of Agentic Commerce (Q2)'
Q: What tactical steps can merchants take to move forward with agentic commerce?
Merchants should evaluate their products for fit on answer engines, pressure-test profitability including cost to serve and returns, and design an organizational plan that can adapt to rapid AI changes. Practical steps include optimizing product information for agents, ensuring content strategy supports machine-driven discovery, building guardrails and governance, and focusing on ownership models (owned vs non-owned) while experimenting with machine-enabled experiences to drive conversion.

Audience Metrics

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Frequently Asked Questions About Retailgentic

What is Retailgentic about and what kind of topics does it cover?

Retailgentic focuses on how consumers behave and how retail trends evolve, with a strong emphasis on agentic commerce and practical strategies for brands and retailers. Across recent episodes, the show features interviews with founders, executives, and analysts from ShopAgentic, Google, Microsoft, Deloitte, RetailClub, and AI/grocery startups, discussing product ecosystems, data standards, loyalty, and how AI-enabled shopping experiences are being deployed in the real world. Noteworthy angles include open standards like UCP, governance frameworks for autonomous agents, and live demonstrations of agentic checkout and shopping workflows. The show appears to attract senior practitioners and decision-makers interested in enterprise adoption, in... more

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How many episodes of Retailgentic are there?

Retailgentic launched a year ago and published 65 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on Retailgentic?

Recent guests on Retailgentic include:

1. Ben Rodier
2. Colin Sebastian
3. Mani Fazeli
4. Kartik Hosanagar
5. Apurva Pangam
6. Bobby Stephens
7. Chuck Gahun
8. Jennifer Peters

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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