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Retailgentic | Consumer Behavior & Retail Trend

Scot Wingo | Retail Trends Analyst
Agentic Commerce
E-Commerce
AI Shopping Agents
Consumer Behavior
Retail
Google
Retail Media Networks
AI Shopping
AI Agents
Amazon
Artificial Intelligence
Generative AI
Openai
Chatgpt
Stripe
Agentic Payments
Microsoft
Agentic Shopping
Mastercard
Chat GPT Instant Checkout

Retailgentic explores consumer behavior and retail trends to help brands and retailers innovate. Join Scot Wingo for expert insights, actionable news, and ecommerce innovation strategies to navigate the future of retail and agentic commerce.

PublishesWeeklyEpisodes57Foundeda year ago
Number of ListenersCategory
Technology

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Latest Episodes

Roger Dunn has watched retail media grow up from the agency side (Mediacom, GroupM, WPP), the tech side (he launched Criteo's retail media business in Australia), and the brand side (a global retail media role at Diageo, home of Johnnie Walker, Guinn... more

This is an exclusive first look at ShopAgentic, and we cover a lot of ground with both co-founders. First we go over the big company news, then rewind through two decades of e-commerce history that brought Alex and Kai to this moment, and why they th... more

This week we have a rare double header. Scheduling conflicts meant no three-way interview, so we sat down with two Salesforce leaders back to back, both there to unpack the company’s big June release, headlined by the launch of its newest platform, S... more

May 20th at Google Marketing Live, right before my high-level strategic chat with Nick Fox, SVP of Knowledge and Information at Google (you can read/listen to that one here), I got to sit down with Ashish Gupta, VP & GM of Merchant Shopping at Google... more

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Recent Guests

Alexander Ringsdorff
CEO and co-founder of ShopAgentic
ShopAgentic
Episode: Who Buys, Not Just How: Inside ShopAgentic's €1.9M Bet with Co-Founders Alexander Ringsdorff (CEO) & Kai-Thomas Krause (CPAO)
Kai-Thomas Krause
Co-founder of ShopAgentic
ShopAgentic
Episode: Who Buys, Not Just How: Inside ShopAgentic's €1.9M Bet with Co-Founders Alexander Ringsdorff (CEO) & Kai-Thomas Krause (CPAO)
Nick Fox
Google's Senior Vice President of Knowledge and Information
Google
Episode: Nick Fox, Google's SVP of Knowledge and Information, Live Google Marketing Live Interview
Suresh Ganapathy
Senior Director of Product for Consumer Shopping
Google
Episode: Suresh Ganapathy, Senior Director of Product, Consumer Shopping: Live Google I/O Interview
Elizabeth Lachar
Executive Vice President of the Americas at Resolve AI
Resolve AI
Episode: Elizabeth Lachhar, EVP Americas at Rezolve AI: Is Your Ecommerce Experience Already Outdated?
Michele Fisher
Global Director of Business Strategy, Retail and Consumer Goods, Microsoft
Microsoft
Episode: Microsoft Joins Retailgentic! Michele Fisher & Atanu Ghosh on Copilot, Agentic Commerce, Loyalty, Ads, and Does Conversational Discovery Changes Everything?
Atanu Ghosh
Director of Agentic Commerce and AI Co-Innovation, Microsoft
Microsoft
Episode: Microsoft Joins Retailgentic! Michele Fisher & Atanu Ghosh on Copilot, Agentic Commerce, Loyalty, Ads, and Does Conversational Discovery Changes Everything?
Stefan Ritter
Director of E-Commerce Transformation at Deloitte Europe
Deloitte
Episode: Stephan Ritter, Director Commerce Transformation Deloitte, EU: Agentic Commerce in Europe, The New Battleground is Discovery, The Importance of Product Data and Loyalty!
Kristina Gustafson
Co-founder and co-CEO of RetailClub
RetailClub
Episode: Krystina Gustafson: Innovating at the Intersection of Content, AI, Agentic Commerce and Digital Retail Conferences...

Host

Scott Wingo
Host with a focus on retail innovation and agentic commerce.

Reviews

5.0 out of 5 stars from 11 ratings
  • It’s ao agentic!

    This show has become the definitive guide to all things agentic commerce. If you’re leading a retail brand, this should be one of your go-to sources of information for what you need to know to build out your agentic strategy. Scot brings in key guests that are in the trenches building the technology so you get all the inside info!

    Apple Podcasts
    5
    MrSuperion007
    United States2 months ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

guests receive broad industry relevance and depth on AI-enabled shopping
listener reviews praise the host for bringing in in-the-trenches guests and practical insights
listeners describe the show as a definitive guide to agentic commerce and retail innovation

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#230
France/Technology
Apple Podcasts
#92
Argentina/Technology
Apple Podcasts
#104
Denmark/Technology
Apple Podcasts
#162
Finland/Technology
Apple Podcasts
#222
Chile/Technology
Apple Podcasts
#226
Netherlands/Technology

Talking Points

Recent interactions between the hosts and their guests.

Suresh Ganapathy, Senior Director of Product, Consumer Shopping: Live Google I/O Interview
Q: Can you summarize the three building blocks of Agentic Commerce and why they matter?
The host asks for a high-level overview; Suresh outlines the three foundational blocks: Universal Commerce Protocol (UCP) for cross-merchant language, Agentic Payments (AP2) for secure, criteria-driven purchases, and Universal Cart for a persistent, cross-service cart that enhances savings and coordination across surfaces.
Suresh Ganapathy, Senior Director of Product, Consumer Shopping: Live Google I/O Interview
Q: Tell us about your journey back to Google and what brought you back.
Suresh explains that returning to Google was driven by a conviction that shopping is primed for AI transformation, and that Google is an ideal environment to push forward innovations across the shopping graph, search, and Gemini-driven experiences.
Nick Fox, Google's SVP of Knowledge and Information, Live Google Marketing Live Interview
Q: What makes trust in ads work in this new AI-enabled environment, and how is Google maintaining that trust?
Trust rests on core principles: ads must be clearly labeled, always separate from organic results, and always relevant; these principles stay true as ads extend into AI modes to ensure users feel confident about what they are seeing and interacting with.
Nick Fox, Google's SVP of Knowledge and Information, Live Google Marketing Live Interview
Q: How do you explain the three different pathways—AI overviews, AI mode, and Gemini—so retailers understand how they fit together?
We frame it as two main products: Search, which is evolving into an AI-powered engine, and the Gemini app, which acts as a proactive assistant; together they create a cohesive experience where users are guided naturally through discovery to purchase without being forced into a specific mode.
Elizabeth Lachhar, EVP Americas at Rezolve AI: Is Your Ecommerce Experience Already Outdated?
Q: Who are some key customers or sectors highlighted for Resolve AI?
Customers include RS (a large B2B company with millions of SKUs), Liverpool (Mexican e-commerce representation for Gap and Banana Republic), Rebag, and other fashion, beauty, and hospitality brands, illustrating diverse B2C and B2B use cases.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
Interests
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Age Range
Household Income
Social Media Reach

Frequently Asked Questions About Retailgentic

What is Retailgentic about and what kind of topics does it cover?

Retailgentic focuses on how consumers behave and how retail trends evolve, with a strong emphasis on agentic commerce and practical strategies for brands and retailers. Across recent episodes, the show features interviews with founders, executives, and analysts from ShopAgentic, Google, Microsoft, Deloitte, RetailClub, and AI/grocery startups, discussing product ecosystems, data standards, loyalty, and how AI-enabled shopping experiences are being deployed in the real world. Noteworthy angles include open standards like UCP, governance frameworks for autonomous agents, and live demonstrations of agentic checkout and shopping workflows. The show appears to attract senior practitioners and decision-makers interested in enterprise adoption, in... more

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How many episodes of Retailgentic are there?

Retailgentic launched a year ago and published 57 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Retailgentic?

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What guests have appeared on Retailgentic?

Recent guests on Retailgentic include:

1. Alexander Ringsdorff
2. Kai-Thomas Krause
3. Nick Fox
4. Suresh Ganapathy
5. Elizabeth Lachar
6. Michele Fisher
7. Atanu Ghosh
8. Stefan Ritter

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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