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Artwork for Retail Transformation Show

Retail Transformation Show with Oliver Banks

Oliver Banks
Retail Transformation
Change Management
Customer Experience
Retail Sector
Flagship Stores
Simplification
Crowdstrike Outage
Transformation Initiatives
Retail Strategy
Continuous Improvement
Transformation Failure
Organizational Culture
Memory
Cost Reduction
Democratization Of Retail
Customer Service
IT Vulnerabilities
Disaster Recovery Plans
Neuroscience
Sustainability

The retail market is experiencing great disruption - from increased customer expectations, fierce competition and tough trading environments over multiple channels. Every week, join me, Oliver Banks, a retail transformation specialist, to get a bag full of insight, inspiration and ideas to kick start your performance. You’ll pick up actionable tips and tactics to lead successful change – whether t... more

PublishesWeeklyEpisodes300Founded7 years ago
Number of ListenersCategories
BusinessNewsBusiness NewsManagement

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Artwork for Retail Transformation Show

Latest Episodes

Retailers often chase simplicity, hoping that stripping out complexity will make operations leaner and easier to manage. But what if that pursuit of simplicity actually makes you weaker? In this episode, Oliver Banks explores why complexity — when ma... more

What does it take to lead with both empathy and impact in today’s fast-moving retail environment? In this episode, we're joined by Tracey Clements—an experienced and values-driven leader who has held senior roles at Tesco, One Stop, Boots, and BP, an... more

In retail, we’ve always tried to predict what’s coming next—what customers will want, where demand will shift, how operations should flex. But now, with AI advancing rapidly, a new question emerges: can AI actually help us predict the future—and shou... more

Change is the only constant in retail, yet driving it through vast, multi-site operations poses unique challenges. In this episode, Oliver Banks sits down with Darren Kay, a veteran retail leader with companies like Debenhams, Poundland and now Hobby... more

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Recent Guests

Tracey Clements
Experienced retail leader with roles including Managing Director at Tesco and CEO at One Stop
Sainsbury's
Episode: 340: Conscious Leadership in Action
Darren Kay
A hugely experienced retail director and author, having previously worked at several well-known retailers including Debenhams and Poundland.
Episode: 338: Making Change Stick for Frontline Retail Teams
Matt Bradley
Event Director of the Retail Technology Show
Retail Technology Show
Episode: 333: The Retail Carnival Is Coming
Ines Clark
Strategic leader and founder of Marty AI, specialized in omnichannel and digital transformation in retail.
Marty AI
Episode: 325: Rethinking Pre-Purchase Personalisation
Carl Boutet
Business strategist and advisor with 25 years of experience, founder of Studio RX, and author.
Studio RX
Episode: 324: Uncovering The Blind Spots Of Innovation
Rhea Fox
Highly experienced digital and marketing director with history in leading international direct-to-consumer brands and sizable revenue businesses.
Episode: 322: Spotting The Warning Signs Of Distress
Holly Steele
Technology Director at Creed
Creed
Episode: 320: Golden Nuggets From The Sixth Year Of The Podcast (part 2)
Alice Rackley
CEO of Polytag
Polytag
Episode: 320: Golden Nuggets From The Sixth Year Of The Podcast (part 2)
Donald Tang
Executive Chairman of Sheehan
Sheehan
Episode: 320: Golden Nuggets From The Sixth Year Of The Podcast (part 2)

Host

Oliver Banks
Host of the show and a retail transformation specialist with extensive knowledge of the industry. He is the founder of OB&Co, focusing on providing insight and guidance for successful retail transformations across various channels.

Reviews

4.8 out of 5 stars from 39 ratings
  • Surely a must listen!

    Oliver's expertise and knowledge about the industry can be seen in the way he talks. His guests provide so much value and insight as they discuss all things current for today's retail world as well.

    Apple Podcasts
    5
    howardtnyc
    United States3 years ago
  • Essential Retail listening!

    Have found these podcasts hugely informative and inspirational! With a whole host of knowledgable and respected guests, they’re a great way to understand the latest trends and directions in Retail, as well as boosting your personal and professional development. Oliver’s knowledge, passion and enthusiasm for both the industry, and the topics he covers, is impressive, and makes these podcasts an invaluable resource for anyone in Retail!

    Apple Podcasts
    5
    Drake Ramorey
    United Kingdom5 years ago
  • Worth my 30 mins

    The podcast is quite engaging and informative. And it’s now part of my outdoor run.

    My two favourite episodes are by Steve Dennis (part 1) and Carl Boutet.

    Apple Podcasts
    5
    The Retail Buddy
    India5 years ago
  • Reenergised

    With the ever changing retail and consumer landscape in this digital age, we often find comfort as retailers to constantly fall back on old ways of working, Oliver’s approach and tone brings clarity to the noise and gets you excited about the this new world.

    Apple Podcasts
    5
    Dean Dino P
    United Kingdom6 years ago
  • Excellent Resource

    As a recent returner to working in this sector, the podcast is a free and relevant resource tackling some of the issues and challenges facing today’s retailer. The interviews are insightful as is the format with a summary to finish.

    Apple Podcasts
    5
    TheTeevo
    United Kingdom6 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

The podcast is seen as an invaluable resource for retail professionals seeking actionable strategies and trends in retail transformation.
Audience members commend the engaging and informative nature of the content, often making it part of their routine for inspiration while working or exercising.
Listeners value Oliver's expertise and knowledge in the retail industry, appreciating the insights shared by expert guests.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

338: Making Change Stick for Frontline Retail Teams
Q: What's the best way of managing overwhelm when we're thinking about complex change we want to implement?
Darren suggests ruthlessly prioritizing and maintaining clarity in communication to effectively manage change without overwhelming the team.
338: Making Change Stick for Frontline Retail Teams
Q: When the sun is shining, how do you know that change is effective and not just masked by this happy time?
Darren emphasizes the importance of clear measures for change initiatives and understanding the root causes of performance metrics to evaluate effectiveness.
338: Making Change Stick for Frontline Retail Teams
Q: Darren, why don't we just think about some of your experience of leading change across retail organizations?
Darren reflects on his extensive career in retail, highlighting that change should be a constant aspect of the business landscape.
340: Conscious Leadership in Action
Q: How do you stay self-aware?
Utilizing assessments like Myers-Briggs and receiving feedback has been crucial for building self-awareness.
340: Conscious Leadership in Action
Q: What does conscious leadership mean to you?
Conscious leadership involves being self-aware and adaptable as a leader, especially in the changing retail environment.

Audience Metrics

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Frequently Asked Questions About Retail Transformation Show

What is Retail Transformation Show about and what kind of topics does it cover?

Focusing on the dynamic and often disruptive world of retail, the discussions are built around key transformation themes such as digital innovation, customer experience enhancement, and operational model improvement. The host shares actionable insights and strategies aimed at helping retail professionals navigate contemporary challenges, such as the incorporation of artificial intelligence, omnichannel strategies, and sustainability practices. Episodes typically feature expert guests, offering a wide range of perspectives on current retail trends, challenges, and opportunities.

Where can I find podcast stats for Retail Transformation Show?

Rephonic provides a wide range of podcast stats for Retail Transformation Show. We scanned the web and collated all of the information that we could find in our comprehensive podcast database. See how many people listen to Retail Transformation Show and access YouTube viewership numbers, download stats, audience demographics, chart rankings, ratings, reviews and more.

How many listeners does Retail Transformation Show get?

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What are the audience demographics for Retail Transformation Show?

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How many subscribers and views does Retail Transformation Show have?

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Which podcasts are similar to Retail Transformation Show?

These podcasts share a similar audience with Retail Transformation Show:

1. The High Performance Podcast
2. The McKinsey Podcast
3. The Rest Is Politics
4. The News Agents
5. The Rest Is Football

How many episodes of Retail Transformation Show are there?

Retail Transformation Show launched 7 years ago and published 300 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Retail Transformation Show?

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Where can I see ratings and reviews for Retail Transformation Show?

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What guests have appeared on Retail Transformation Show?

Recent guests on Retail Transformation Show include:

1. Tracey Clements
2. Darren Kay
3. Matt Bradley
4. Ines Clark
5. Carl Boutet
6. Rhea Fox
7. Holly Steele
8. Alice Rackley

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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