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Artwork for QSR Uncut

QSR Uncut

QSR magazine
Franchising
Restaurant Industry
Covid-19
Starbucks
Fast Casual Dining
Customer Service
Customer Experience
Loyalty Programs
QSR Industry
Marketing Strategies
Potbelly
AI In Restaurants
Fast Food Industry
Fast-Casual Dining
Golden Krust
Food Delivery
Fast Casual
Restaurant Sector
Restaurant Equipment
Supply Chain

QSR Uncut is a podcast from the editors of QSR magazine—the leading publication for foodservice owners and operators—that discusses the current state and future of the fast-food restaurant industry. Made for restaurant executives, entrepreneurs, consumers, and leaders, each episode candidly shares expert advice from some of the industry's most insightful leaders.

PublishesWeeklyEpisodes370Founded7 years ago
Number of ListenersCategories
ManagementBusinessEntrepreneurship

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Artwork for QSR Uncut

Latest Episodes

Alissa Partee is stepping into the role of CEO at Restaurant Technologies, a company she joined in 2020 before becoming COO. Partee has worked at leading brands such as Buffalo Wild Wings and Caribou Coffee and has picked up no shortage of lessons al... more

Dan Rowe, CEO and founder of Fransmart, and 35-plus-year-industry vet, joins QSR Uncut this week for a special episode exploring what it takes to grow, the state of concept creation, how franchising is evolving, and much more. We explore some of the ... more

Can a brand based around beignets scale? We step into the unique concept with its cofounder and CEO, Fabrice Alce, to explore developing a fast casual from the roots, what it takes to start looking ahead, and how leadership changes from the early day... more

The legacy pizza buffet has posted a strong year despite the odds, leaning into a fresh approach of value-based branding and promotions. From a record-breaking loyalty launch that turned back the clock on pricing, with sales jumping nearly 30 percent... more

Key Facts

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Recent Guests

Fabrice Alce
CEO and Cofounder of Beignet Spot
Beignet Spot
Episode: The Journey of Beignet Spot, with CEO and Cofounder Fabrice Alce
Jeff Hetsel
President of Cicis, franchisee, and veteran chef-turned-operator
Cicis
Episode: Winning the Value Customer, with Cici's President Jeff Hetsel
Zack Fishman
Chief Growth Officer, Fishman Public Relations; Franchise Elevator
Fishman Public Relations; Franchise Elevator
Episode: A New Way for Franchisees to Find Capital, with Zack Fishman and Jimmy Frischling
Jimmy Frischling
Co-founder and managing partner, Branded Hospitality Group
Branded Hospitality Group
Episode: A New Way for Franchisees to Find Capital, with Zack Fishman and Jimmy Frischling
Jennifer Durham
SVP of Franchising and Development at Potbelly
Potbelly
Episode: What’s Next for Potbelly After RaceTrac Sale, with Jennifer Durham
Paul Sandhu
Founder and CEO of Secret Burger Kitchen
Secret Burger Kitchen
Episode: Revealing the Growth Potential of Secret Burger Kitchen, with CEO Paul Sandhu
Brian Lowe
President and CEO of BML Public Relations
BML Public Relations
Episode: The State of Restaurant Media, with Brian Lowe
Chris Schultz
Velvet Taco CEO
Velvet Taco
Episode: Staying a Step Above, with Velvet Taco's New CEO Chris Schultz
Brandon Rhoten
Chief Marketing Officer, Dave's Hot Chicken
Dave's Hot Chicken
Episode: The Marketing Genius Behind Dave’s Hot Chicken, with CMO Brandon Rhoten

Host

Danny Klein
Host of the show and editorial director at QSR; deep experience in restaurant industry media and strategy.

Reviews

4.5 out of 5 stars from 55 ratings
  • One of the best interviewers in the industry

    Danny is a standout interviewer. He asks thoughtful questions and creates conversations that feel insightful rather than scripted. QSR Uncut is consistently interesting because he lets the conversation breathe with a relaxed and knowledgeable pov. A must-listen for anyone in the restaurant space.

    Apple Podcasts
    5
    AttorneyDanCallahan
    United States6 months ago
  • Go-to Industry Source

    This show has become my go-to source for restaurant industry insights. Danny has a real talent for asking unique questions that go beyond surface level conversations you may hear everywhere else. His recent episode with ARB CEO Alex Macedo was extremely insightful re: M&A. Essential listening for operators who want to stay at the pulse of what’s happening in the industry. 5/5.

    Apple Podcasts
    5
    SamDevito
    United States8 months ago
  • EVP North America, Redgrave

    Danny is an excellent interviewer who knows the QSR world better than anyone and has the ability to really put the subject at ease. A first class podcast and a pleasure to be involved! 👏

    Apple Podcasts
    5
    Dan Rymer
    United Kingdom10 months ago
  • Take a Listen & Learn!

    QSR Uncut gives in-depth look inside restaurant industry executives and what’s to come within our space. It’s interesting to hear what people have to say as they continue to grow their brands and learn from previous roles.

    Apple Podcasts
    5
    PRDivaRachT83
    United States10 months ago
  • Oddly amateurish

    Is this a professional podcast or something produced out of a guy’s basement? The host sounds like a guy doing his homework on the bus. Very strange to have a podcast produced by a B2B website yet the podcast feels so amateurish.

    Apple Podcasts
    3
    shaqfool
    United Statesa year ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Interviews are insightful and thoughtful, with a relaxed interview style.
Content quality is strong, though occasional production/editing feedback appears.
Guests are well-chosen and offer practical growth and franchising insights.
Provides industry-wide perspectives beyond surface-level conversations.

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Talking Points

Recent interactions between the hosts and their guests.

The Journey of Beignet Spot, with CEO and Cofounder Fabrice Alce
Q: How do you approach franchising and choosing partners as you scale?
The guest explains that franchising aligns with the vision of coast-to-coast growth, leveraging high-level operators, their real estate networks, and robust systems to maintain brand standards. The plan includes targeting multi-unit operators initially, with selective single-unit openings later, and continuously refining the franchise program based on feedback and performance, while preserving the brand's core hospitality and service values.
The Journey of Beignet Spot, with CEO and Cofounder Fabrice Alce
Q: What was the feedback like out of the gate and how did you handle demand and marketing for a new concept?
Demand surged during the COVID reopening, especially for in-person dessert experiences and beignets, but the team had to address how to market breakfast without diluting the dessert focus. Initial confusion about the daypart led to adjustments in branding and social media strategy to emphasize dessert while maintaining breakfast options as a secondary, evolving element.
The Journey of Beignet Spot, with CEO and Cofounder Fabrice Alce
Q: Walk us through what that process was like for Beignet Spot and how it actually came to life?
The Beignet Spot concept evolved from the family's Caribbean restaurant, with Beignets added after year five. They opened a new breakfast/dessert-focused concept, learned from a difficult start with breakfast as a daypart, and pivoted toward a dessert-centric menu while maintaining breakfast offerings that complemented the brand. The story emphasizes leveraging family strengths, navigating a rapid expansion mindset, and aligning the product with a clear brand identity.
The Future of QSR Design, with Queenie Lo
Q: What do you think is going to define the market this coming year and beyond in terms of design?
Lo predicts a continued emphasis on human connection, nostalgia-driven branding, and the ability to reinvent localization while maintaining a strong global brand identity; she also notes the rise of limited, exclusive collaborations and “food drops” to keep brands interesting.
The Future of QSR Design, with Queenie Lo
Q: But what would your advice be to me to go get started on right away from a branding side?
She emphasizes establishing core brand pillars, balancing a compelling brand story with practical market deployment, and ensuring consistency across all touchpoints—digital and physical—while planning for local adaptation and scalable systems.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

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Frequently Asked Questions About QSR Uncut

What is QSR Uncut about and what kind of topics does it cover?

This program focuses on leadership, growth, and strategy in the fast-food and quick-service restaurant space, featuring operators, founders, and agency leaders who are scaling brands, expanding franchises, or shaping industry narratives. Episodes frequently explore capital access, franchising models, brand development, digital transformation, and PR or marketing strategies, often with actionable takeaways for multi-unit operators and suppliers serving the restaurant sector. A standout pattern is the mix of operator-turned-founders and senior marketing/PR executives sharing practical lessons, data-driven growth tactics, and perspectives on industry dynamics, policy, and technology that influence guest experience and margins. The show tends t... more

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Which podcasts are similar to QSR Uncut?

These podcasts share a similar audience with QSR Uncut:

1. How Leaders Lead with David Novak
2. The Knowledge Project
3. A Deeper Dive
4. Morning Brew Daily
5. All-In with Chamath, Jason, Sacks & Friedberg

How many episodes of QSR Uncut are there?

QSR Uncut launched 7 years ago and published 370 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact QSR Uncut?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

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What guests have appeared on QSR Uncut?

Recent guests on QSR Uncut include:

1. Fabrice Alce
2. Jeff Hetsel
3. Zack Fishman
4. Jimmy Frischling
5. Jennifer Durham
6. Paul Sandhu
7. Brian Lowe
8. Chris Schultz

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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