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Artwork for Extra Serving: A restaurant industry podcast

Extra Serving: A restaurant industry podcast

Nation's Restaurant News
Mcdonald's
Starbucks
Chipotle
Taco Bell
KFC
Olive Garden
Pizza Hut
Chi-Chi's
Papa Johns
Third-Party Delivery
E. Coli Outbreak
Darden
CAVA
Cousins Maine Lobster
NFL
Grubhub
Raising Cane's
Texas Roadhouse
Third-Party Delivery Study
Krispy Kreme

Extra Serving is a series of weekly podcasts hosted by the editorial team at Nation’s Restaurant News, the leading source for information and insights on the American restaurant industry. Covering the latest and most relevant topics in foodservice — including emerging chains, food trends, technology, and more — Extra Serving features a recap of the week’s biggest headlines, plus guests ranging fro... more

PublishesTwice weeklyEpisodes162Founded6 years ago
Number of ListenersCategory
News

Listen to this Podcast

Artwork for Extra Serving: A restaurant industry podcast

Latest Episodes

On this week’s Extra Serving, NRN editor in chief Sam Oches and executive editor Alicia Kelso discuss the latest restaurant industry news, including Cracker Barrel’s sales results from its eventful quarter, Olive Garden’s big bet on small portions, a... more

YouTube

India Doris traveled the world, soaking up knowledge and culinary skills from a young age. She “grew up” in the restaurant world at a time when fine dining meant French. But when it came time to open her own fine dining restaurant — Markette in New Y... more

On this week’s Extra Serving, NRN editor in chief Sam Oches and executive editor Alicia Kelso discuss the latest restaurant industry news, including Yum Brands’ C-suite shake-up, RaceTrac’s Potbelly acquisition, and concerning data on inflation and j... more

YouTube

On this week’s Extra Serving, NRN editor in chief Sam Oches and executive editor Alicia Kelso discuss the latest restaurant industry news, including Taco Bell’s plans for voice AI in the drive thru, Starbucks’ best week ever, McDonald’s issue with ti... more

Key Facts

Accepts Guests
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Number of Listeners
Find out how many people listen to this podcast per episode and each month.

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Recent Guests

India Doris
Chef and owner of Markette
Markette
Episode: How Chef India Doris weaves her identity and experience into NYC's Markette
Cole Thompson
Vice President of Culinary for WOWorks, managing several fast casual restaurant brands
WOWorks
Episode: Yum’s exec shake-up, Potbelly’s acquisition, and inflation warning signs
Michael Keller
CEO of Jeremiah's Italian Ice
Jeremiah's Italian Ice
Episode: What to learn from a crazy earnings week, including results from McDonald’s, Applebee’s, Wendy’s, and more
Kip Welsh
President of Via 313
Via 313
Episode: Wingstop’s high-tech success, Shake Shack’s plans to support growth, and what’s going wrong at Starbucks
Annica Conrad
Chief Brand Officer at City Barbeque
City Barbeque
Episode: Domino’s earnings success, Chipotle’s value problem, and McDonald’s new beverage plan
George Felix
Chief Marketing Officer at Chili's
Chili's
Episode: KFC’s comeback plan, McDonald’s Snack Wrap boom, and a peek at Chili’s marketing strategy
Amir Mostafavi
Founder and CEO of South Block
South Block
Episode: The pizza value wars heat up, Burger King innovates with the Whopper, and TV ads are important again
Jamie Richardson
White Castle representative discussing brand initiatives
White Castle
Episode: How the Big Beautiful Bill affects restaurants, new menu R&D gets exclusive, and what to know about falling traffic
Vicki Hormann
Executive director of Off-Premise at Applebee's
Applebee's
Episode: Taco Bell’s beverage bet, McDonald’s and Krispy Kreme split, and immigration raids’ impact on sales

Hosts

Sam Oches
Editor-in-Chief of Nation's Restaurant News and co-host of Extra Serving, Sam Oches brings extensive industry knowledge and editorial expertise to the podcast, driving discussions on key trends and news.
Alicia Kelso
Executive Editor at Nation's Restaurant News, Alicia Kelso contributes valuable insights and editorial perspective, focusing on current trends and developments in the restaurant sector.
Sam Okus
Editor-in-chief of Nation's Restaurant News and co-host of Extra Serving, Sam Okus provides analysis on industry trends and insights, enhancing listener understanding of market dynamics.

Reviews

4.3 out of 5 stars from 38 ratings
  • What a change!

    The new podcast format makes the podcast so much better! Alicia and Sam bring great energy and knowledge to the table, which really highlights their years in the industry. The change really keeps you engaged throughout the whole podcast, plus the guests later on really brings details on a topic that they’re closely following. Love it!

    Apple Podcasts
    5
    Industry newbie
    United Statesa year ago
  • What a change!

    The refresh in hosts and format has defiantly changed the flow of the podcasts. Alicia and Sam together bring great energy to the table, and highlight their years of knowledge of the industry thought facts and data. Love the new changes!

    Apple Podcasts
    5
    Industry nerd
    United Statesa year ago
  • Big improvement

    Changing the format in summer 2024 helped a lot. It’s easier to follow and more informative now with Sam Oches and Alicia Kelso hosting regularly. Good interviews and industry news.

    Apple Podcasts
    5
    DATA_MISSING
    United Statesa year ago
  • Get to the point already.

    The Headline for the episode was "Consumer's interest in value, pricing"

    Fully 9 (!) minutes into the show, the hosts finish blathering on about everything else under the sun. I appreciate the info, but lack of focus is tiresome.

    Apple Podcasts
    2
    Bodenhamers
    United Statesa year ago
  • Terrible Audio

    First time listening to this show. Mid March 2024. Topic I was excited to hear about, DEI in restaurants, unfortunately the audio levels for everyone were off. Incl the host whose levels seemed really high (which made her giggling unlistenable as well as the very loud sounds from her neighborhood). And those of us listening in my car couldn’t hear the guests w/o turning volume all the way up and then the hostess would be too loud. All around terrible audio experience.

    Apple Podcasts
    1
    Livleso
    United States2 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Some listeners have raised concerns about the coherence and focus of certain episodes, suggesting a need for tighter content delivery.
The revamped format has received positive feedback, with many stating that it enhances the flow and informativeness of the episodes.
Audio quality has been mentioned as an issue in some episodes, affecting listener experience.
Listeners appreciate the energy and industry knowledge brought by the hosts, particularly highlighting their engaging discussions and insightful interviews.

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Talking Points

Recent interactions between the hosts and their guests.

How Chef India Doris weaves her identity and experience into NYC's Markette
Q: Why did you change the restaurant name from Haymarket to Markette?
The initial name caused confusion due to similar names in the area, and it was important for India to establish her restaurant's unique identity early on.
How Chef India Doris weaves her identity and experience into NYC's Markette
Q: What do you think typical diners don't understand about restaurants and how they work?
Many diners don't realize the immense dedication and hours culinary professionals put into their work, including sacrifices made like missing holidays and time with family.
Two early trends for 2025, Noodles & Co.’s struggles, and the potential in breakfast
Q: Do we think that maybe as we see the coffee brands explode, maybe breakfast has a resurrection alongside it?
I definitely do think that. I especially think that beverage sales have just been through the roof.
Two early trends for 2025, Noodles & Co.’s struggles, and the potential in breakfast
Q: Do you think breakfast is going to be a big theme in 2025?
I absolutely do think that breakfast is going to be big in 2025.
Wingstop’s high-tech success, Shake Shack’s plans to support growth, and what’s going wrong at Starbucks
Q: What adaptations do you make to ensure people are still coming in?
We are working on a Loyalty Rewards Program, new menu items for sharing, family meal bundles, and kids' menus to provide value and attract more customers amid economic challenges.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
Interests
Professions
Age Range
Household Income
Social Media Reach

Frequently Asked Questions About This Podcast

What is This Podcast about and what kind of topics does it cover?

This podcast offers a comprehensive exploration of the American restaurant industry, focusing on a variety of topics including emerging restaurant chains, food trends, and the latest advancements in foodservice technology. Each episode features insightful discussions on significant industry news, providing listeners with an engaging recap of the week's biggest headlines. The show also frequently includes interviews with key figures in the industry, such as restaurant owners, CEOs, chefs, and other experts, highlighting diverse perspectives and experiences that shape the food service landscape. Listeners can expect detailed insights into market dynamics and trends that impact dining experiences across the country.

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Which podcasts are similar to this podcast?

These podcasts share a similar audience with this podcast:

1. Restaurant Daily
2. A Deeper Dive
3. Take-Away with Sam Oches
4. QSR Uncut
5. How Leaders Lead with David Novak

How many episodes of this podcast are there?

this podcast launched 6 years ago and published 162 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on this podcast?

Recent guests on this podcast include:

1. India Doris
2. Cole Thompson
3. Michael Keller
4. Kip Welsh
5. Annica Conrad
6. George Felix
7. Amir Mostafavi
8. Jamie Richardson

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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