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Artwork for Extra Serving: A restaurant industry podcast

Extra Serving: A restaurant industry podcast

Nation's Restaurant News
Mcdonald's
Starbucks
Chipotle
Taco Bell
KFC
Olive Garden
Pizza Hut
Chi-Chi's
Papa Johns
Third-Party Delivery
E. Coli Outbreak
Darden
Cava
NFL
Cousins Maine Lobster
Grubhub
Raising Cane's
Texas Roadhouse
Third-Party Delivery Study
Krispy Kreme

Extra Serving is a series of weekly podcasts hosted by the editorial team at Nation’s Restaurant News, the leading source for information and insights on the American restaurant industry. Covering the latest and most relevant topics in foodservice — including emerging chains, food trends, technology, and more — Extra Serving features a recap of the week’s biggest headlines, plus guests ranging fro... more

PublishesWeeklyEpisodes162Founded6 years ago
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News

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Artwork for Extra Serving: A restaurant industry podcast

Latest Episodes

On this week’s Extra Serving, NRN editor in chief Sam Oches and executive editor Alicia Kelso discuss the latest restaurant industry news, including Burger King’s menu and marketing shifts, Gen Alpha’s growing importance, and the latest data on fast-... more

On this week’s Extra Serving, NRN editor in chief Sam Oches and executive editor Alicia Kelso discuss the latest restaurant industry news, including Panera Bread’s plan to reclaim its fast-casual dominance, Jack in the Box’s brutal sales report, and ... more

On this week’s Extra Serving, NRN editor in chief SamOches and executive editor Alicia Kelso discuss the latest restaurant industry news, including (yes, more) updates on beverages and what could happen to the category in 2026, plus the barista strik... more

On this week’s Extra Serving, NRN editor in chief Sam Oches and executive editor Alicia Kelso discuss the latest restaurant industry news — and wow was there a lot of it, from M&A moves to a glut of meaningful earnings reports. They start with the M&... more

Key Facts

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Recent Guests

Jon Baer
Beverage director of North Italia
North Italia
Episode: What to expect of beverages in 2026, Starbucks’ merch controversy, and full service explores value
Victor Lugger
Co-founder of Big Mamma, a French restaurant group
Big Mamma
Episode: Big Mamma's Victor Lugger on bringing restaurant payments into the 21st century
Andy Seiple
Chef of Firebirds Wood Fired Grill
Firebirds Wood Fired Grill
Episode: Jack in the Box gives up on Del Taco, guests get deal fatigue, and Domino’s crushes Q3
Marjorie Meek-Bradley
Executive Chef at The View, a rotating restaurant in NYC
Union Square Hospitality Group
Episode: How chef Marjorie Meek-Bradley of The View creates a menu that is straightforward yet delicious
India Doris
Chef and owner of Markette
Markette
Episode: How Chef India Doris weaves her identity and experience into NYC's Markette
Cole Thompson
Vice President of Culinary for WOWorks, managing several fast casual restaurant brands
WOWorks
Episode: Yum’s exec shake-up, Potbelly’s acquisition, and inflation warning signs
Michael Keller
CEO of Jeremiah's Italian Ice
Jeremiah's Italian Ice
Episode: What to learn from a crazy earnings week, including results from McDonald’s, Applebee’s, Wendy’s, and more
Kip Welsh
President of Via 313
Via 313
Episode: Wingstop’s high-tech success, Shake Shack’s plans to support growth, and what’s going wrong at Starbucks
Annica Conrad
Chief Brand Officer at City Barbeque
City Barbeque
Episode: Domino’s earnings success, Chipotle’s value problem, and McDonald’s new beverage plan

Hosts

Sam Oches
Editor-in-Chief at Nation's Restaurant News, with extensive experience in food service journalism and industry insights.
Alicia Kelso
Executive Editor at Nation's Restaurant News, focusing on food service trends and industry analysis.

Reviews

4.3 out of 5 stars from 38 ratings
  • What a change!

    The new podcast format makes the podcast so much better! Alicia and Sam bring great energy and knowledge to the table, which really highlights their years in the industry. The change really keeps you engaged throughout the whole podcast, plus the guests later on really brings details on a topic that they’re closely following. Love it!

    Apple Podcasts
    5
    Industry newbie
    United Statesa year ago
  • What a change!

    The refresh in hosts and format has defiantly changed the flow of the podcasts. Alicia and Sam together bring great energy to the table, and highlight their years of knowledge of the industry thought facts and data. Love the new changes!

    Apple Podcasts
    5
    Industry nerd
    United Statesa year ago
  • Big improvement

    Changing the format in summer 2024 helped a lot. It’s easier to follow and more informative now with Sam Oches and Alicia Kelso hosting regularly. Good interviews and industry news.

    Apple Podcasts
    5
    DATA_MISSING
    United Statesa year ago
  • Get to the point already.

    The Headline for the episode was "Consumer's interest in value, pricing"

    Fully 9 (!) minutes into the show, the hosts finish blathering on about everything else under the sun. I appreciate the info, but lack of focus is tiresome.

    Apple Podcasts
    2
    Bodenhamers
    United States2 years ago
  • Terrible Audio

    First time listening to this show. Mid March 2024. Topic I was excited to hear about, DEI in restaurants, unfortunately the audio levels for everyone were off. Incl the host whose levels seemed really high (which made her giggling unlistenable as well as the very loud sounds from her neighborhood). And those of us listening in my car couldn’t hear the guests w/o turning volume all the way up and then the hostess would be too loud. All around terrible audio experience.

    Apple Podcasts
    1
    Livleso
    United States2 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Feedback highlights the valuable insights provided by guests, enhancing the understanding of restaurant operations and market trends.
Overall, the audience values the depth of information, industry news analysis, and innovative discussion points about the foodservice sector.
Some critiques mention the need for more concise discussions, particularly when episodes diverge from focused topics.
Listeners appreciate the dynamic and engaging hosting style of Alicia Kelso and Sam Oches, who combine their industry knowledge with a conversational tone that keeps the content relatable.

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Talking Points

Recent interactions between the hosts and their guests.

What to expect of beverages in 2026, Starbucks’ merch controversy, and full service explores value
Q: How are full-service restaurants offering better value?
By focusing on creating memorable dining experiences rather than competing solely on price point, enhancing overall customer satisfaction.
Chili’s wows once more while Chipotle struggles and everyone else turns to beverages
Q: Is Yemeni coffee a trend?
Not really, although there are several shops opening, it may just be localized.
Big Mamma's Victor Lugger on bringing restaurant payments into the 21st century
Q: What's next for Sunday app and Big Mamma?
We're planning to open our first restaurant in the US, aiming to deliver the same high-quality experience we provide in Europe, but adapted for the US market.
Big Mamma's Victor Lugger on bringing restaurant payments into the 21st century
Q: How do American and European restaurateurs differ in their approach to technology?
American restaurateurs tend to be more data-driven and business-focused, whereas European restaurateurs often take a more artistic and feeling-based approach.
Big Mamma's Victor Lugger on bringing restaurant payments into the 21st century
Q: What inspired you to start an app?
I saw restaurants in China and the US using QR codes during COVID and realized payment in restaurants is often an unpleasant experience that we needed to improve.

Audience Metrics

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Frequently Asked Questions About This Podcast

What is This Podcast about and what kind of topics does it cover?

Focusing on the ever-evolving landscape of the restaurant industry, comprehensive discussions cover the latest headlines, emerging food trends, technological advancements, and critical economic shifts affecting foodservice. Episodes provide insights into the performance of various restaurant chains, challenges faced by the industry, and innovative strategies being adopted by operators and executives. Noteworthy are the in-depth interviews with a diverse array of guests, including chefs, restaurant owners, and industry leaders who share their unique experiences and expertise, making this a go-to resource for industry professionals seeking to stay informed and inspired.

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Which podcasts are similar to this podcast?

These podcasts share a similar audience with this podcast:

1. Restaurant Daily
2. A Deeper Dive
3. Take-Away with Sam Oches
4. How I Built This with Guy Raz
5. How Leaders Lead with David Novak

How many episodes of this podcast are there?

this podcast launched 6 years ago and published 162 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on this podcast?

Recent guests on this podcast include:

1. Jon Baer
2. Victor Lugger
3. Andy Seiple
4. Marjorie Meek-Bradley
5. India Doris
6. Cole Thompson
7. Michael Keller
8. Kip Welsh

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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