Rephonic
Artwork for A Deeper Dive
Restaurant Industry
Consumer Behavior
Franchising
Chili's
Starbucks
Fast Food Industry
Inflation
Customer Experience
Bankruptcy
Casual Dining
Mcdonald's
Covid-19
Delivery Services
Third-Party Delivery
Red Lobster
Fast Casual Dining
Artificial Intelligence
Real Estate
Convenience Stores
Restaurants

“A Deeper Dive” is a weekly podcast from Restaurant Business dedicated to going in-depth on the most pressing challenges and opportunities restaurant operators face today. Each Wednesday, our audience will hear from restaurant industry leaders – from Chipotle to Pincho Factory and Firehouse Subs to McDonald’s. Host Jonathan Maze deep dives into hot topics, from delivery to discounting and marketin... more

PublishesWeeklyEpisodes430Founded8 years ago
Number of ListenersCategory
Business

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Artwork for A Deeper Dive

Latest Episodes

How is AI impacting restaurant reservations?

This week’s episode of the Restaurant Business podcast A Deeper Dive features Amy Wei, the chief operating officer for the online reservations company OpenTable.

Amy joined the podcast to talk about the ... more

Drone delivery is here. But what goes into it?

This week’s episode of the Restaurant Business podcast A Deeper Dive features Kent Ferguson, the head of partnerships with the Alphabet Inc.-owned Wing Drone Delivery.

We spoke with Ferguson at the re... more

YouTube

What has happened with Del Taco since its acquisition?

This week’s episode of the Restaurant Business podcast A Deeper Dive features Anil Yadav and Noah Chillingworth.

Yadav is a longtime franchisee who has gotten into the business of buying brands... more

YouTube

Who is winning in the restaurant business right now?

This week’s episode of the Restaurant Business podcast A Deeper Dive features Rich Shank, senior principal with Technomic.

We had Shank on the podcast to help us understand the performance of ind... more

Key Facts

Accepts Guests
Contact Information
Podcast Host
Number of Listeners
Find out how many people listen to this podcast per episode and each month.

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Recent Guests

Kent Ferguson
Director of Partnerships at Wing
Wing
Episode: What is the future of drone delivery?
Anil Yadav
Owner of Del Taco, former Jack in the Box franchisee
Del Taco
Episode: How Del Taco is faring under its new owner
Noah Chillingworth
Chief Marketing Officer of Del Taco
Del Taco
Episode: How Del Taco is faring under its new owner
Rich Shank
Technomics analyst, regular guest on the podcast
Technomics
Episode: Why independent restaurants are winning right now
Mark Davis
CEO of Black Rock Coffee Bar
Black Rock Coffee Bar
Episode: How Black Rock Coffee Bar is doing since its IPO
Lisa Miller
Consultant and author of The Business of Joy
Independent consultant
Episode: How GLP-1 drugs are, and aren’t, affecting restaurants
Iwona Alter
Brand president for Carl's Jr.
Carl's Jr.
Episode: How Carl’s Jr. is improving its menu
Mark Wasilefsky
Head of Restaurant Franchise Finance
TD Bank
Episode: Can extended hours really improve store profits?
David McKillips
CEO of Topgolf
Topgolf
Episode: How Topgolf continues to evolve its business

Host

Jonathan Maze
Host and editor-in-chief of Restaurant Business; host of A Deeper Dive; moderates interviews and pulls insights from guests across the restaurant space

Reviews

4.8 out of 5 stars from 107 ratings
  • Great - add background noise reduction!!!

    Great show. Recording at conferences and people kind of talk yelling with a huge amount of chatter in the background make some of those episode almost un-listenable. I get that some mics are expensive but we now have a bunch of Tech that overcomes this super easily. Even an Instagram edits, free app one button noise reduction gets rid of all background noise digital post-recording - there has to be something accessible that does that for pure Audio. Or record with two AirPod pros in per person ... more

    Apple Podcasts
    5
    Atlantanre
    United States2 months ago
  • Subway

    Subway does not have company stores as they know they are not profitable. When they did have some they didn’t run well. Over the decades Subway brought people from the field that were not good leaders and/or weak managers (dept heads). I was surprised to see how generally weak employees were at HQ.

    Apple Podcasts
    5
    Subjourney
    Canada5 years ago
  • Great content, spotty audio

    I love the content and insights of each episode but audio quality needs improvement. The latest Raising Canes episode was extremely hard to hear given the use and recording of a speaker phone. Suggestion: record all episodes through Skype or other online platform.

    Apple Podcasts
    4
    patrick44575
    United States7 years ago
  • Halal guys

    Really people were coming from California and Canada to eat their food from a cart in NYC. And their delivery via 3rd party is 35% of their business. Stop the fake news.

    Apple Podcasts
    2
    holemole fish tacos
    United States7 years ago
  • Wow!

    Fantastic podcast that covers all aspects of the business. Interesting and thought provoking. Great mix of topics and interviews. Thank you!

    Apple Podcasts
    5
    jrmiletti
    United States7 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Listeners praise practical, well-researched industry breakdowns
Great guest lineup with actionable insights for operators
Audio quality is sometimes inconsistent, but content is high-value

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Talking Points

Recent interactions between the hosts and their guests.

What is the future of drone delivery?
Q: Can you talk a little bit about the process of going into a city?
Wing weighs partner demand, merchant and customer density, delivery density, weather, infrastructure needs and regulatory requirements when selecting and entering markets.
What is the future of drone delivery?
Q: So tell us about Wing.
Ferguson describes Wing as an autonomous drone delivery company within Alphabet, originating at Google X and becoming a standalone company in 2018.
How Black Rock Coffee Bar is doing since its IPO
Q: How does the real estate strategy support rapid expansion?
They prioritize nimble conversions of existing drive-through sites, faster permitting, and favorable rent terms, enabling quicker, cost-efficient openings and strong payback on capital.
How Black Rock Coffee Bar is doing since its IPO
Q: How did Black Rock manage to keep turnover low and engage young staff as it scales?
They created a comprehensive culture program with profit sharing, leadership development paths, real-time recognition, and experiential rewards like top-quartile celebrations, which makes employees feel they own the company and have a future there.
Can extended hours really improve store profits?
Q: How should operators think about risk when considering long-term commitments to extended hours?
Balance potential incremental sales against increased labor, utilities, and capital tied up in extended hours; ensure there is a clear plan to reduce hours if results falter and maintain brand standards.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
Interests
Professions
Age Range
Household Income
Social Media Reach

Frequently Asked Questions About A Deeper Dive

What is A Deeper Dive about and what kind of topics does it cover?

Seasoned executives, operators, and industry stakeholders tune in for in-depth conversations with restaurant leaders and dealmakers. Topics span M&A, financing models, franchise dynamics, brand growth, and operating efficiency, with a consistent emphasis on how to grow units, manage costs, and leverage technology without losing brand integrity. The show frequently explores strategic moves—such as platform-based growth, IPO implications, and acquisition integration—and adds practical anecdotes from real-world restaurant brands to help operators make informed decisions. A notable strength is its ability to pair high-level finance and strategy with actionable takeaways for multi-unit operators, franchisors, and suppliers alike, making complex ... more

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To see how many followers or subscribers A Deeper Dive has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.

Which podcasts are similar to A Deeper Dive?

These podcasts share a similar audience with A Deeper Dive:

1. Restaurant Daily
2. Extra Serving: A restaurant industry podcast
3. The Week in Restaurants
4. How I Built This with Guy Raz
5. The Knowledge Project

How many episodes of A Deeper Dive are there?

A Deeper Dive launched 8 years ago and published 430 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact A Deeper Dive?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

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What guests have appeared on A Deeper Dive?

Recent guests on A Deeper Dive include:

1. Kent Ferguson
2. Anil Yadav
3. Noah Chillingworth
4. Rich Shank
5. Mark Davis
6. Lisa Miller
7. Iwona Alter
8. Mark Wasilefsky

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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