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Marketing Operations
Revenue Operations
Artificial Intelligence
B2B Marketing
Demand Generation
Marketing Automation
Marketing Technology
Data Management
Account-Based Marketing
AI In Marketing
Marketing Analytics
B2C Marketing
Data-Driven Marketing
Customer Experience
Consulting
Sales Operations
Digital Marketing
Mopsapalooza
Data Governance
Marketing Strategy

Ops Cast, by MarketingOps.com, is a podcast for Marketing Operations Pros by Marketing Ops Pros. Hosted by Michael Hartmann, Mike Rizzo & Naomi Liu

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Latest Episodes

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What does mid-2026 actually feel like for the people running marketing and revenue ops? And has AI made the work better, or just harder in new ways?

Michael Hartmann is back with co-hosts Naomi Liu ... more

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Despite massive investment in AI, many organizations are struggling to generate meaningful business impact. Why? According to Paul Shirer, most companies are treating AI as a tooling problem when it'... more

YouTube

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What if the biggest marketing problem in your organization isn't the marketing team at all?

In this episode, Michael Hartmann sits down with Charral Izhiman, Head of Marketing at Bayobab and author ... more

YouTube

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For years, the hard part of ops work was building the technology. Now the tech is getting easier while the people and process side is getting harder. So why are so many organizations still stuck deba... more

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Recent Guests

David York
Chief AI and Innovation Officer at Helix CXM
Helix CXM
Episode: The Dirty Little Secret of AI in Marketing Ops With David York
Ondar Tarlow
Marketing consultant and former chief marketing officer
Independent/Consultant
Episode: From Marketing Spend to Business Strategy with Ondar Tarlow
Kira Troilo
Founder, Art & Soul Consulting; advisor on team collaboration under pressure
Art & Soul Consulting
Episode: Stop Performing at Work And Start Rehearsing With Kira Troilo
Chelsea Gill
CMO at Resultant
Resultant
Episode: From Marketing to RevOps - What It Actually Takes to Build It From Scratch with Chelsea Gill
Dr. Debbie Qaqish
Original pioneer of revenue marketing
Growth Factor
Episode: From Revenue Marketing to Resilient Marketing: How Operators Actually Survive the Next Era with Dr. Debbie Qaqish
Mike Barton
Leads Corporate Communications and Content Marketing at AudioEye
AudioEye
Episode: You’re Ignoring 25% of Your Audience - And Ops Owns It with Mike Barton
Michael Yehoshua
Chief Marketing Officer at WiseStamp
WiseStamp
Episode: From $500K to $22K: Rebranding, AI, and the New Rules of Growth with Michael Yehoshua
Anna Lecat
CEO and founder of Bridging Global; author of Loving Conflict
Bridging Global
Episode: The Hidden Skill Behind Great Ops Leaders: Learning to Love Conflict with Anna Lecat
Julie Hamada
Chief Operating Officer at Monarch Dentistry
Monarch Dentistry
Episode: From Promise-Making to Promise-Keeping: Why Great Ops Starts with the Customer Journey with Julie Hamada

Hosts

Michael Hartmann
Host of Ops Cast; MarketingOps.com / MoPros
Naomi Liu
Host of Ops Cast; MarketingOps.com / MoPros
Mike Rizzo
Host of Ops Cast; MarketingOps.com / MoPros

Reviews

5.0 out of 5 stars from 23 ratings
  • Most useful Marketing Operations podcast available!

    I think marketing ops is one of the most dynamic professions out there because the technology, regulations, and executive expectations are constantly changing. So as a professional, I need to stay current by following voices that aren’t trying to sell me something. Since Ops Cast is sponsored by the Marketingops.com professional community, whose goal is to help me grow in my career, this podcast is the one I trust the most.

    Michael Hartman, Mike Rizzo, and Naomi Lui ask deep questions of their... more

    Apple Podcasts
    5
    WebMikePDX
    United States2 years ago
  • My fave marketing operations podcast!

    I am probably biased because I was a guest, but I love OpsCast! Lots of relevant topics. I like to listen on my lunch break.

    Apple Podcasts
    5
    algno
    United States4 years ago
  • Excellent Content

    I thoroughly enjoy learning from each and every one of these episodes.

    Apple Podcasts
    5
    misterizzo88
    United States4 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Most useful Marketing Operations podcast available!
Excellent Content
My fave marketing operations podcast!

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#171
United States/Business/Marketing
Apple Podcasts
#156
Poland/Business/Marketing
Apple Podcasts
#177
Denmark/Business/Marketing
Apple Podcasts
#195
Sweden/Business/Marketing
Apple Podcasts
#215
Belgium/Business/Marketing

Talking Points

Recent interactions between the hosts and their guests.

The Dirty Little Secret of AI in Marketing Ops With David York
Q: Can you share a concrete example of AI enabling new opportunities rather than just cost savings?
IKEA's AI-driven customer service and design consultant program showed how 65% of inquiries could be handled by AI, freeing human agents to focus on higher-value tasks and enabling new revenue streams from in-house design consulting.
The Dirty Little Secret of AI in Marketing Ops With David York
Q: How should teams handle risk and the pace of change when adopting AI?
Treat AI adoption like a dynamic roadmap: adjust frequently, revisit priorities as capabilities evolve, and ensure changes are driven by measurable value rather than chasing every new feature.
The Dirty Little Secret of AI in Marketing Ops With David York
Q: David, what does it take to move from AI strategy to execution in a large organization?
The key is establishing a solid operational foundation first—document current processes, clean data, and build a realistic, achievable roadmap that can scale with AI, rather than forcing rapid AI deployments on top of messy systems.
From $500K to $22K: Rebranding, AI, and the New Rules of Growth with Michael Yehoshua
Q: What prompted the decision to kill the $500,000 rebrand, and how did you gain confidence it was the right move?
The leadership recognized that the rebrand's concept was misaligned with what customers actually wanted and that the expensive effort wasn't delivering the needed business value. By engaging directly with customers and tracing the reasons they chose WiseStamp, the team realized the logos were not the core issue; the underlying concept and positioning were. This insight, combined with the need to move up-market, drove the decision to pivot quickly and reallocate resources toward customer-driven branding.
You’re Ignoring 25% of Your Audience - And Ops Owns It with Mike Barton
Q: Where should accessibility and compliance live within an organization?
It depends on the company, but the key is to have a champion who can push accessibility across teams and establish SLAs so it remains a priority even when other initiatives compete for budget.

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Frequently Asked Questions About Ops Cast

What is Ops Cast about and what kind of topics does it cover?

A pragmatic, operator-focused show that brings together marketing operations leaders, revenue operations, and growth practitioners to discuss how to turn theory into measurable business impact. Episodes frequently cover AI adoption in go-to-market, data governance, cross-functional collaboration, and customer-first strategies, with guests ranging from CMO-level operators to technologists and consultants. The show stands out for its emphasis on practical frameworks, risk management, and culture—often highlighting how to align marketing and sales, improve customer journeys, and embed operational excellence across organizations. Those considering sponsorship or guesting can expect content that blends hands-on tactics with big-picture strategy,... more

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How many listeners does Ops Cast get?

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How many subscribers and views does Ops Cast have?

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Which podcasts are similar to Ops Cast?

These podcasts share a similar audience with Ops Cast:

1. Marketing Against The Grain
2. Marketing School - Digital Marketing and Online Marketing Tips
3. Cooking up GTM
4. The Mel Robbins Podcast
5. Hidden Brain

How many episodes of Ops Cast are there?

Ops Cast launched 5 years ago and published 259 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Ops Cast?

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What guests have appeared on Ops Cast?

Recent guests on Ops Cast include:

1. David York
2. Ondar Tarlow
3. Kira Troilo
4. Chelsea Gill
5. Dr. Debbie Qaqish
6. Mike Barton
7. Michael Yehoshua
8. Anna Lecat

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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