Next in Queue
Rob DwyerHosted by Rob Dwyer, Next in Queue features Customer Experience, Contact Center, Customer Support, Customer Success, Training, Leadership, and Technology experts and practitioners from around the globe. From CEOs to the frontlines, there are lessons and insights in every episode.
| Publishes | Twice monthly | Episodes | 217 | Founded | 5 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Category | Business | |||
Listen to this Podcast
Latest Episodes
AI in 80’s films was often scary. WOPR in WarGames. Skynet in The Terminator. Master Control Program in Tron. But 1985’s Weird Science made AI sexy, that is, if you can call Kelly LeBrock’s Lisa character AI. But she was created on a computer and tra... more
Many rock musicians have been honored as inductees to the Rock and Roll Hall of Fame. But John Fogerty’s 1985 hit, Centerfield, got him honored by the National Baseball Hall of Fame. Today, it’s a fixture at the Baseball Hall of Fame in Cooperstown, ... more
Walk-up music is played to help you get into the right mental state to perform at your peak – to hype you up. In 2007, Chicago native Lupe Fiasco released one of the all-time great walk-up tunes, Superstar, which peaked at number 10 on the Billboard ... more
One of the most enduring basslines of all time was the lead into one of the greatest rock collaborations of all time – Queen and David Bowie. 1981’s Under Pressure became a #1 hit in the UK. Under Pressure explored how navigating the labyrinth of nor... more
Key Facts
Similar Podcasts
People also subscribe to these shows.
Recent Guests
Host
Reviews
- Contact Center Podcasts !
Great to see another contact center podcast reflecting the great in our industry- Rob is a great host
Apple Podcasts5TeasM
United Kingdom5 years ago
Listeners Say
Key themes from listener reviews, highlighting what works and what could be improved about the show.
Top Business Podcasts
Talking Points
Recent interactions between the hosts and their guests.
Audience Metrics
Listeners, social reach, demographics and more for this podcast.
| Listeners per Episode | |
|---|---|
| Gender Skew | |
| Location | |
| Interests | |
| Professions | |
| Age Range | |
| Household Income | |
| Social Media Reach |
Frequently Asked Questions About Next in Queue
What is Next in Queue about and what kind of topics does it cover?
This show centers on practical strategies for customer experience, contact centers, and leadership in service organizations. Across episodes, topics frequently cover AI-assisted support, human-centric CX, workforce management, B2B and retail CX, and the evolving role of leadership in scaling customer-obsessed teams. Guests tend to bring hands-on experience from CX leadership, customer service transformation, and technology-driven service delivery, often blending operational playbooks with real-world storytelling. A standout aspect is the recurring emphasis on balancing automation with human empathy, plus actionable frameworks for coaching, loyalty programs, and cross-functional collaboration that listeners can apply in large enterprises or ... more
Where can I find podcast stats for Next in Queue?
Rephonic provides a wide range of podcast stats for Next in Queue. We scanned the web and collated all of the information that we could find in our comprehensive podcast database. See how many people listen to Next in Queue and access YouTube viewership numbers, download stats, audience demographics, chart rankings, ratings, reviews and more.
How many listeners does Next in Queue get?
Rephonic provides a full set of podcast information for three million podcasts, including the number of listeners. View further listenership figures for Next in Queue, including podcast download numbers and subscriber numbers, so you can make better decisions about which podcasts to sponsor or be a guest on. You will need to upgrade your account to access this premium data.
What are the audience demographics for Next in Queue?
Rephonic provides comprehensive predictive audience data for Next in Queue, including gender skew, age, country, political leaning, income, professions, education level, and interests. You can access these listener demographics by upgrading your account.
How many subscribers and views does Next in Queue have?
To see how many followers or subscribers Next in Queue has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.
Which podcasts are similar to Next in Queue?
These podcasts share a similar audience with Next in Queue:
How many episodes of Next in Queue are there?
Next in Queue launched 5 years ago and published 217 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
How do I contact Next in Queue?
Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.
Where can I see ratings and reviews for Next in Queue?
Rephonic pulls ratings and reviews for Next in Queue from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.
View all the reviews in one place instead of visiting each platform individually and use this information to decide if a show is worth pitching or not.
How do I access podcast episode transcripts for Next in Queue?
Rephonic provides full transcripts for episodes of Next in Queue. Search within each transcript for your keywords, whether they be topics, brands or people, and figure out if it's worth pitching as a guest or sponsor. You can even set-up alerts to get notified when your keywords are mentioned.
What guests have appeared on Next in Queue?
Recent guests on Next in Queue include:
1. Corinne Flanagan
2. Jeff Toister
3. Aileen Day
4. Ty Givens
5. Dean Griess
6. Ethan Adshade
7. Natalie Perez
8. Frances Chapireau
To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.