The Chief Customer Officer Podcast
Jay Nathan & Jeff BreunsbachConversations about digital experience and AI.
| Publishes | Weekly | Episodes | 23 | Founded | 2 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | ManagementBusiness | |||
Listen to this Podcast
Latest Episodes
Jeff and Jay get into the gap between vibe coding your own AI tools and building something your whole team can rely on. From PRD skills to master customer data files to ClickUp's "foundry" model — this episode is about what it actually takes to move ... more
Jay and Jeff are back with a live build episode — two operators comparing notes on what's actually working with AI. From Jay's Agent Command Center at Balboa to Jeff's Linear task ingestion system and a viral VS Code ad hack, this one's packed with r... more
Jay and Jeff kick off the show by getting into the real stuff: managing agent sprawl, why most teams aren't ready for multiplayer AI, and whether tech layoffs actually have anything to do with AI efficiency. Unfiltered and practical.
KEY TAKEAWAYS
more
Jay and Jeff are joined by Jack Nathan — our "engineering manager" for Uncommon — to share what they've actually shipped in 48 hours using Claude Code. Plus: Gainsight's retention-as-a-service bet, N8N automations surfacing customer quotes in Slack, ... more
Key Facts
Similar Podcasts
People also subscribe to these shows.
![[Un]Churned – The No. 1 Podcast for Customer Retention](https://img.rephonic.com/artwork/unchurned.jpg?width=70&height=70&quality=95)
Recent Guests
Host
Reviews
- Always Informative
Jeff + Jay = Customer Success. These guys have always been the go-to thought leaders in the industry. I love listening to you guys and your insight. Thank you for all you do!
Apple Podcasts5dasocgo
United States3 months ago - Amazing content, packed with tangible advice
Every podcast is spot on and provides a very pragmatic approach to understanding how we can embrace and adapt to AI, as disruptive as it is. Highly curated content, actionable in every way and presented in a very natural way
Audible5RamonaUnited States3 months ago - Jays insight make me think.
I listen to Jay to understand, then listen to Jay to interpret, then listen to Jay again to expand my knowledge.
Apple Podcasts5MikeStoll56United Statesa year ago
Listeners Say
Key themes from listener reviews, highlighting what works and what could be improved about the show.
Chart Rankings
How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #44 |  Poland/Business/Management |
Apple Podcasts | #248 |  India/Business/Management |
Talking Points
Recent interactions between the hosts and their guests.
Audience Metrics
Listeners, social reach, demographics and more for this podcast.
| Listeners per Episode | |
|---|---|
| Gender Skew | |
| Location | |
| Interests | |
| Professions | |
| Age Range | |
| Household Income | |
| Social Media Reach |
Frequently Asked Questions About The Chief Customer Officer Podcast
What is The Chief Customer Officer Podcast about and what kind of topics does it cover?
The show centers on practical applications of AI in customer success and digital experiences, with a strong emphasis on AI-native services, governance, and data-driven workflows. Across episodes, listeners hear how teams build internal tooling, leverage platforms like Claude and Planhat, and create repeatable, outcome-focused playbooks—often blending product, CS, and engineering to accelerate value for mid-market and enterprise customers. Noteworthy angles include launching community-driven initiatives, decentralizing work with AI-assisted processes, and exploring how senior CS leaders transform their teams into product-like, AI-enabled units. The format tends to favor hands-on experiments, real-world implementations, and candid discussions... more
Where can I find podcast stats for The Chief Customer Officer Podcast?
Rephonic provides a wide range of podcast stats for The Chief Customer Officer Podcast. We scanned the web and collated all of the information that we could find in our comprehensive podcast database. See how many people listen to The Chief Customer Officer Podcast and access YouTube viewership numbers, download stats, audience demographics, chart rankings, ratings, reviews and more.
How many listeners does The Chief Customer Officer Podcast get?
Rephonic provides a full set of podcast information for three million podcasts, including the number of listeners. View further listenership figures for The Chief Customer Officer Podcast, including podcast download numbers and subscriber numbers, so you can make better decisions about which podcasts to sponsor or be a guest on. You will need to upgrade your account to access this premium data.
What are the audience demographics for The Chief Customer Officer Podcast?
Rephonic provides comprehensive predictive audience data for The Chief Customer Officer Podcast, including gender skew, age, country, political leaning, income, professions, education level, and interests. You can access these listener demographics by upgrading your account.
How many subscribers and views does The Chief Customer Officer Podcast have?
To see how many followers or subscribers The Chief Customer Officer Podcast has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.
Which podcasts are similar to The Chief Customer Officer Podcast?
These podcasts share a similar audience with The Chief Customer Officer Podcast:
1. The Prof G Pod with Scott Galloway
2. Prof G Markets
3. [Un]Churned – The No. 1 Podcast for Customer Retention
4. Coaching for Leaders
5. HBR On Leadership
How many episodes of The Chief Customer Officer Podcast are there?
The Chief Customer Officer Podcast launched 2 years ago and published 23 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
How do I contact The Chief Customer Officer Podcast?
Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.
Where can I see ratings and reviews for The Chief Customer Officer Podcast?
Rephonic pulls ratings and reviews for The Chief Customer Officer Podcast from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.
View all the reviews in one place instead of visiting each platform individually and use this information to decide if a show is worth pitching or not.
How do I access podcast episode transcripts for The Chief Customer Officer Podcast?
Rephonic provides full transcripts for episodes of The Chief Customer Officer Podcast. Search within each transcript for your keywords, whether they be topics, brands or people, and figure out if it's worth pitching as a guest or sponsor. You can even set-up alerts to get notified when your keywords are mentioned.
What guests have appeared on The Chief Customer Officer Podcast?
Recent guests on The Chief Customer Officer Podcast include:
1. Neil Erickson
2. Aurelia Pollet
3. Jon Olson
4. Justin Chappell
5. CJ Gustafson
6. Nikki Bishop
7. Pawan Deshpande
8. Kate Peter
To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.