The Chief Customer Officer Podcast
Jay Nathan & Jeff BreunsbachConversations about digital experience and AI.
| Publishes | Weekly | Episodes | 11 | Founded | a year ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | BusinessManagement | |||
Listen to this Podcast
Latest Episodes
Jay Nathan and Jeff Breunsbach break down what 50+ CS leaders are actually doing with AI — and what most teams are still getting wrong.
Jeff shares fresh takeaways from a Planhat-organized event in Boston, and Jay goes deep on the Claude skills his... more
Jay Nathan and Jeff Breunsbach get into the foundational data problem most SaaS teams are ignoring — and why it's about to become a crisis. If your data is siloed, your AI agents will be siloed too.
Plus: Jay introduces "Company as Code," a markdow... more
Jay and Jeff are back with another hosts-only episode — and Jay builds an AI vulnerability matrix live on the call. They cover how to stand out as an AI-first job candidate, the three biggest AI go-to-market mistakes leaders are making right now, and... more
No guest this week — just Jay and Jeff getting into the weeds on what they're actually building with AI right now. From Block's layoffs (and why AI is mostly "air cover" for over-hiring) to MCPs, deal staging from call transcripts, and creating hundr... more
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Reviews
- Jays insight make me think.
I listen to Jay to understand, then listen to Jay to interpret, then listen to Jay again to expand my knowledge.
Apple Podcasts5MikeStoll56
United Statesa year ago
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Chart Rankings
How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #155 |  Australia/Business/Management |
Apple Podcasts | #68 |  New Zealand/Business/Management |
Apple Podcasts | #133 |  Argentina/Business/Management |
Apple Podcasts | #142 |  Poland/Business/Management |
Apple Podcasts | #189 |  Ireland/Business/Management |
Apple Podcasts | #204 |  Singapore/Business/Management |
Talking Points
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Frequently Asked Questions About The Chief Customer Officer Podcast
What is The Chief Customer Officer Podcast about and what kind of topics does it cover?
Two engaging hosts (and frequent guests) explore how AI, data, and product strategy reshape customer experience, with practical frameworks, real-world deployments, and governance considerations. Episodes repeatedly stress change management, measurable impact, and the blend of human processes with AI-enabled automation to improve engagement, retention, and revenue. The show often features leadership, legal, and product perspectives, plus hands-on experimentation with AI tools and SaaS ecosystems, making it a practical resource for decision-makers looking to scale AI and customer success in complex organizations.
Where can I find podcast stats for The Chief Customer Officer Podcast?
Rephonic provides a wide range of podcast stats for The Chief Customer Officer Podcast. We scanned the web and collated all of the information that we could find in our comprehensive podcast database. See how many people listen to The Chief Customer Officer Podcast and access YouTube viewership numbers, download stats, audience demographics, chart rankings, ratings, reviews and more.
How many listeners does The Chief Customer Officer Podcast get?
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What are the audience demographics for The Chief Customer Officer Podcast?
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How many subscribers and views does The Chief Customer Officer Podcast have?
To see how many followers or subscribers The Chief Customer Officer Podcast has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.
Which podcasts are similar to The Chief Customer Officer Podcast?
These podcasts share a similar audience with The Chief Customer Officer Podcast:
1. The Journal.
2. Up First from NPR
3. All-In with Chamath, Jason, Sacks & Friedberg
4. TED Radio Hour
5. Pivot
How many episodes of The Chief Customer Officer Podcast are there?
The Chief Customer Officer Podcast launched a year ago and published 11 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
How do I contact The Chief Customer Officer Podcast?
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Where can I see ratings and reviews for The Chief Customer Officer Podcast?
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How do I access podcast episode transcripts for The Chief Customer Officer Podcast?
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What guests have appeared on The Chief Customer Officer Podcast?
Recent guests on The Chief Customer Officer Podcast include:
1. Jon Olson
2. Justin Chappell
3. CJ Gustafson
4. Nikki Bishop
5. Pawan Deshpande
6. Kate Peter
7. Toya Del Valle
8. Rachel Orston
To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.