Customer Success Career Coach, Career Tips and Proven Job Interview Strategies For Every Customer Success Manager
Carly Agar | Customer Success Career CoachCustomer Success Career Coach is the must-listen podcast for current and aspiring Customer Success pros. Join us as we spill the secret strategies and tips for building your Customer Success career. This isn't your typical snooze-fest – we're diving deep into the world of Customer Success careers. Whether you're starting from scratch (hey career transitioners!) or eyeing that next big promotion, w... more
| Publishes | Weekly | Episodes | 118 | Founded | 2 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | EducationHow ToCareersBusiness | |||
Listen to this Podcast
Latest Episodes
What if one message could instantly get you into a final round interview?
In this episode, I’m breaking down the real story of how one senior CS leader went from getting rejected in final rounds to landing a Director role in under 60 days. I’ll show... more
What if the only thing standing between you and a higher offer is how you negotiate it?
In this episode, I’m breaking down the 8 negotiation mistakes I see customer success job seekers make that quietly cost them thousands. We’re getting into when t... more
What if the reason you’re stuck in your job search… is because you’re not actually searching at all?
In this episode, I’m breaking down why “passively looking” isn’t a strategy (it’s a comfort zone), why handing your resume to a recruiter won’t magi... more
What actually separates a great Senior CSM from someone who’s ready to lead a team, and why does that jump feel so much harder than it should?
In this episode, I’m breaking down the real gap no one talks about when stepping into people leadership an... more
Key Facts
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Reviews
- Fantastic
Love this podcast. I have learned so much. Carly is very easy to listen to and has great structure to the pod.
Apple Podcasts5DJC2.
United States3 months ago - Poor editing and exhausting narration
The delivery is grating. The exaggerated, juvenile sing song tone and relentless repetition make it a struggle to listen through. Episode 9 is a clear example. The 20-25min (when plugs taken off) add nothing and could have been cut to 2 without loss. Poor editing and an undisciplined narrative seriously undermine the content and frankly disrespectful to listeners’ time.
Apple Podcasts1Stylvens.
United Kingdom4 months ago - Current Employer + LinkedIn job search
Thank you, Carly for the LinkedIn advice to get noticed by recruiters. Do you have any do’s and don’ts on LinkedIn to make sure your current employer doesn’t know you’re looking for new employment?
Apple Podcasts1allysoneorourkeUnited States5 months ago - Rambles a lot
I got 15 min into an episode and gave up. Way too much lead-in, rambled and even got herself lost in side tracked thoughts. Voice is pleasant though. Need more meat and less potatoes.
Apple Podcasts230 7United States7 months ago - A must
If you are a Customer Success Manager (CSM), this is a must listen to podcast. I love how Carly’s opinions are grounded in her own extensive CSM experience and the experience of her clients. Evidence-based. Straight-shooting. No fluff.
Apple Podcasts5Raymond D SimsUnited States9 months ago
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Chart Rankings
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Apple Podcasts | #126 | United States/Business/Careers |
Apple Podcasts | #203 |  Canada/Business/Careers |
Apple Podcasts | #152 |  Germany/Business/Careers |
Apple Podcasts | #11 |  India/Business/Careers |
Apple Podcasts | #105 |  Ireland/Business/Careers |
Apple Podcasts | #122 |  Norway/Business/Careers |
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Frequently Asked Questions About This Podcast
What is This Podcast about and what kind of topics does it cover?
The show delivers practical, no-nonsense guidance for current and aspiring Customer Success professionals, focusing on career advancement, interview strategies, and job-search tactics. Episodes skew toward actionable playbooks—building standout resumes, nailing CS interviews, negotiating offers, and driving career growth within CS and SaaS contexts. A hallmark is real-world coaching rooted in a veteran CS pro's experience, often featuring techniques that listeners can apply immediately. A few episodes highlight internal mobility, high-earning CS roles, and alternative career paths, making it valuable for listeners at multiple career stages and for organizations seeking proven CS career strategies or sponsorship opportunities.
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How many listeners does this podcast get?
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Which podcasts are similar to this podcast?
These podcasts share a similar audience with this podcast:
1. Find Your Dream Job: Insider Tips for Finding Work, Advancing your Career, and Loving Your Job
2. Career Contessa
3. How to Be Awesome at Your Job
4. Interview Boss
5. The Mel Robbins Podcast
How many episodes of this podcast are there?
this podcast launched 2 years ago and published 118 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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What guests have appeared on this podcast?
Recent guests on this podcast include:
1. Sean O'Leary
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