Customer Success Career Coach, Career Tips and Proven Job Interview Strategies For Every Customer Success Manager
Carly Agar | Customer Success Career CoachCustomer Success Career Coach is the must-listen podcast for current and aspiring Customer Success pros. Join us as we spill the secret strategies and tips for building your Customer Success career. This isn't your typical snooze-fest – we're diving deep into the world of Customer Success careers. Whether you're starting from scratch (hey career transitioners!) or eyeing that next big promotion, w... more
| Publishes | Weekly | Episodes | 114 | Founded | 2 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | BusinessEducationHow ToCareers | |||
Listen to this Podcast
Latest Episodes
Mass applying to jobs might feel productive, but what if it’s actually the exact reason you’re not getting hired? Because after a year of digging into the data, talking to recruiters, and studying how these systems really work, I can tell you, this s... more
What if the reason you’re not landing interviews isn’t your experience, but your strategy? In today’s episode, I’m sharing the story of Junior, a Customer Success Manager who applied to over 1,000 jobs across 2.5 years and had almost nothing to show ... more
What if the thing standing between you and your next promotion as a CSM isn’t working harder but learning how to spot expansion opportunities without ever feeling like a salesperson?
In this episode, I’m breaking down two ridiculously simple approac... more
What if the reason you keep coming in second place in your CSM interviews has nothing to do with your experience and everything to do with what you’re missing in the presentation?
In this episode, I’m breaking down the three exact categories hiring ... more
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Reviews
- Fantastic
Love this podcast. I have learned so much. Carly is very easy to listen to and has great structure to the pod.
Apple Podcasts5DJC2.
United States2 months ago - Poor editing and exhausting narration
The delivery is grating. The exaggerated, juvenile sing song tone and relentless repetition make it a struggle to listen through. Episode 9 is a clear example. The 20-25min (when plugs taken off) add nothing and could have been cut to 2 without loss. Poor editing and an undisciplined narrative seriously undermine the content and frankly disrespectful to listeners’ time.
Apple Podcasts1Stylvens.
United Kingdom3 months ago - Current Employer + LinkedIn job search
Thank you, Carly for the LinkedIn advice to get noticed by recruiters. Do you have any do’s and don’ts on LinkedIn to make sure your current employer doesn’t know you’re looking for new employment?
Apple Podcasts1allysoneorourkeUnited States5 months ago - Rambles a lot
I got 15 min into an episode and gave up. Way too much lead-in, rambled and even got herself lost in side tracked thoughts. Voice is pleasant though. Need more meat and less potatoes.
Apple Podcasts230 7United States7 months ago - A must
If you are a Customer Success Manager (CSM), this is a must listen to podcast. I love how Carly’s opinions are grounded in her own extensive CSM experience and the experience of her clients. Evidence-based. Straight-shooting. No fluff.
Apple Podcasts5Raymond D SimsUnited States8 months ago
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Chart Rankings
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Apple Podcasts | #133 | United States/Business/Careers |
Apple Podcasts | #32 |  Spain/Business/Careers |
Apple Podcasts | #46 |  United Arab Emirates/Business/Careers |
Apple Podcasts | #67 |  Ireland/Business/Careers |
Apple Podcasts | #95 |  Philippines/Business/Careers |
Apple Podcasts | #126 |  South Africa/Business/Careers |
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Frequently Asked Questions About This Podcast
What is This Podcast about and what kind of topics does it cover?
The show delivers practical, no-nonsense guidance for current and aspiring Customer Success professionals, focusing on career advancement, interview strategies, and job-search tactics. Episodes skew toward actionable playbooks—building standout resumes, nailing CS interviews, negotiating offers, and driving career growth within CS and SaaS contexts. A hallmark is real-world coaching rooted in a veteran CS pro's experience, often featuring techniques that listeners can apply immediately. A few episodes highlight internal mobility, high-earning CS roles, and alternative career paths, making it valuable for listeners at multiple career stages and for organizations seeking proven CS career strategies or sponsorship opportunities.
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Which podcasts are similar to this podcast?
These podcasts share a similar audience with this podcast:
1. Interview Boss
2. Career Contessa
3. How to Be Awesome at Your Job
4. The Mel Robbins Podcast
5. The Jefferson Fisher Podcast
How many episodes of this podcast are there?
this podcast launched 2 years ago and published 114 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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What guests have appeared on this podcast?
Recent guests on this podcast include:
1. Sean O'Leary
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