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Artwork for Customer Success Career Coach, Career Tips and Proven Job Interview Strategies For Every Customer Success Manager

Customer Success Career Coach, Career Tips and Proven Job Interview Strategies For Every Customer Success Manager

Carly Agar | Customer Success Career Coach
Customer Success
Career Coaching
Career Development
Resume Writing
Job Search Strategies
Career Transition
Interview Skills
Interview Preparation
Behavioral Interviews
Career Growth
Interview Techniques
Job Market
Mentoring
Coaching
Personal Branding
Job Search Skills
Job Search
Linkedin
Work-Life Balance
Job Fit

Customer Success Career Coach is the must-listen podcast for current and aspiring Customer Success pros. Join us as we spill the secret strategies and tips for building your Customer Success career. This isn't your typical snooze-fest – we're diving deep into the world of Customer Success careers. Whether you're starting from scratch (hey career transitioners!) or eyeing that next big promotion, w... more

PublishesWeeklyEpisodes94Founded2 years ago
Number of ListenersCategories
How ToCareersBusinessEducation

Listen to this Podcast

Artwork for Customer Success Career Coach, Career Tips and Proven Job Interview Strategies For Every Customer Success Manager

Latest Episodes

What if the only thing holding back your Customer Success career is a resume that’s getting ignored even though you KNOW you bring the results, experience, and drive?

In this episode, I share the real story of Maya, a seasoned Customer Success Mana... more

Have you ever nailed every job interview question but still walked away with nothing but a “thanks, but no thanks”? You’re probably blending in without even realizing it. In this episode, I’m revealing the real reason great Customer Success candidate... more

Ever feel like your career is stalled because you’re waiting for someone to notice all your hard work? Honestly? That “wait and hope” strategy is costing you months (if not years) on the path to your next promotion.

That’s why I’m breaking down the ... more

Ever find yourself making it to the final round interview, only to get that dreaded rejection again and again with zero real feedback? I see it all the time, and that’s why in this episode, I’m breaking down exactly why it happens, straight from a re... more

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Recent Guests

Sean O'Leary
Expert in leveraging sales tactics for customer success.
Episode: 73. Borrow These Sales Tactics to Become a Standout CSM with Sean O’Leary

Host

Carly Agar
Host of Customer Success Career Coach, a career coach for job seekers in Customer Success with over 10 years of experience in the field. Carly is also recognized for her extensive knowledge and insightful content created around career development for Customer Success professionals.

Reviews

4.9 out of 5 stars from 185 ratings
  • Rambles a lot

    I got 15 min into an episode and gave up. Way too much lead-in, rambled and even got herself lost in side tracked thoughts. Voice is pleasant though. Need more meat and less potatoes.

    Apple Podcasts
    2
    30 7
    United States2 months ago
  • A must

    If you are a Customer Success Manager (CSM), this is a must listen to podcast. I love how Carly’s opinions are grounded in her own extensive CSM experience and the experience of her clients. Evidence-based. Straight-shooting. No fluff.

    Apple Podcasts
    5
    Raymond D Sims
    United States4 months ago
  • Helpful

    I can’t afford to buy Carly’s services right now being unemployed but her podcasts have been SO helpful in the interview process! Thank you Carly and team!

    Apple Podcasts
    5
    saraht0908
    United Statesa year ago
  • Top skills

    I'm not even in CSM, but Carly's tips on interview skills are so concise and valuable, they are easily transferable to any people-centred role.

    Apple Podcasts
    5
    joanaireland
    Irelanda year ago
  • Finally! Simple interview prep!

    Carly’s interview prep totally simplifies the interview prep process. So refreshing! Thank you Carly!

    Apple Podcasts
    5
    AMS CO
    United Statesa year ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Listeners praise the practical insights and actionable tips provided by the host, emphasizing the show's real-world applicability and effectiveness.
Feedback highlights a balance of straightforward advice with examples that resonate with listeners across various professional experiences.
Many appreciate the host's engaging style and experience in the field, which they find relatable and motivating for their own career journeys.

Chart Rankings

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Talking Points

Recent interactions between the hosts and their guests.

85. Why You're Sabotaging Your Interviews (And How to Show Up Ready to Win) With Zach Sanford
Q: How can job seekers assess their performance in an interview without being overly critical?
Focus on what went well alongside areas of improvement, and openly acknowledge what they did right to maintain a balanced evaluation.
85. Why You're Sabotaging Your Interviews (And How to Show Up Ready to Win) With Zach Sanford
Q: What can someone do or practice on their own if they feel like they are spiraling into that overthinking leading up to an interview?
Find your unique offering and approach interviews as a mutual conversation rather than a one-sided evaluation.
85. Why You're Sabotaging Your Interviews (And How to Show Up Ready to Win) With Zach Sanford
Q: How have you seen overthinking mess with a candidate before an interview, both in how they show up and also in how they see themselves?
Candidates operating out of fear often struggle with preparation, leading to disorganized answers and a lack of confidence that interviewers pick up on.
71. From Ignored To Interviewed - 4 Real Stories from CS Job Seekers Who Got Results
Q: What would you tell someone who's trying to land interviews in Customer Success right now?
They emphasized the need for professional support, strategic job targeting, and recognizing the current job market's challenges.
71. From Ignored To Interviewed - 4 Real Stories from CS Job Seekers Who Got Results
Q: What part of our coaching made the biggest difference in helping you land interviews?
Job seekers highlighted the importance of direct outreach and tailored resumes, with video applications receiving particular praise.

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Frequently Asked Questions About This Podcast

What is This Podcast about and what kind of topics does it cover?

Focused on empowering professionals in the Customer Success field, this podcast offers practical guidance and insider strategies designed for both aspiring and established Customer Success Managers (CSMs). With a blend of expert advice and real-life success stories, listeners can expect actionable insights on career transitions, interview techniques, resume enhancements, and networking strategies. Each episode seeks to equip listeners with the tools they need to navigate the unique challenges of the Customer Success landscape, whether they aim to kickstart their careers or advance to the next level.

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How many episodes of this podcast are there?

this podcast launched 2 years ago and published 94 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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Recent guests on this podcast include:

1. Sean O'Leary

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