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Artwork for Customer Success Career Coach
Customer Success
Career Coaching
Career Development
Resume Writing
Job Search Strategies
Career Transition
Interview Skills
Interview Preparation
Behavioral Interviews
Career Growth
Interview Techniques
Job Market
Mentoring
Coaching
Job Search Skills
Personal Branding
Job Search
Linkedin
Work-Life Balance
Job Fit

Customer Success Career Coach is the must-listen podcast for current and aspiring Customer Success pros. Join us as we spill the secret strategies and tips for building your Customer Success career. This isn't your typical snooze-fest – we're diving deep into the world of Customer Success careers. Whether you're starting from scratch (hey career transitioners!) or eyeing that next big promotion, w... more

PublishesWeeklyEpisodes88Founded2 years ago
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Artwork for Customer Success Career Coach

Latest Episodes

Ever feel like product, sales, or engineering just doesn’t get you, or worse, ignores your most urgent requests? Here’s the uncomfortable truth—being amazing with customers isn’t enough to get you promoted (or even layoff-proof) in Customer Success a... more

What if everything you thought you knew about landing your dream job was wrong? Imagine going from total job-search exhaustion and crickets in your inbox to signing your ideal offer at Salesforce in just six weeks.

In this episode, I reveal exactly ... more

What if I told you the #1 thing sabotaging your Customer Success interviews isn’t your experience, your skills, or even your nerves... but overthinking before you ever walk in the door? If prepping for interviews sends you spinning into self-doubt an... more

Think Customer Success networking is just about DMing recruiters or chatting up random CSMs on LinkedIn? That’s the biggest myth killing your job search right now. Today, I’m sharing the real reason you’re not landing interviews—and it’s not what you... more

Key Facts

Accepts Guests
Contact Information
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Number of Listeners
Find out how many people listen to this podcast per episode and each month.

Recent Guests

Sean O'Leary
Expert in leveraging sales tactics for customer success.
Episode: 73. Borrow These Sales Tactics to Become a Standout CSM with Sean O’Leary

Host

Carly Agar
Carly Agar is a customer success veteran and award-winning career coach with over 10 years of experience in the field. She focuses on providing insightful advice and practical strategies to help professionals in customer success elevate their careers and achieve their goals.

Reviews

5.0 out of 5 stars from 183 ratings
  • Rambles a lot

    I got 15 min into an episode and gave up. Way too much lead-in, rambled and even got herself lost in side tracked thoughts. Voice is pleasant though. Need more meat and less potatoes.

    Apple Podcasts
    2
    30 7
    United States15 days ago
  • A must

    If you are a Customer Success Manager (CSM), this is a must listen to podcast. I love how Carly’s opinions are grounded in her own extensive CSM experience and the experience of her clients. Evidence-based. Straight-shooting. No fluff.

    Apple Podcasts
    5
    Raymond D Sims
    United States2 months ago
  • Helpful

    I can’t afford to buy Carly’s services right now being unemployed but her podcasts have been SO helpful in the interview process! Thank you Carly and team!

    Apple Podcasts
    5
    saraht0908
    United Statesa year ago
  • Top skills

    I'm not even in CSM, but Carly's tips on interview skills are so concise and valuable, they are easily transferable to any people-centred role.

    Apple Podcasts
    5
    joanaireland
    Irelanda year ago
  • Finally! Simple interview prep!

    Carly’s interview prep totally simplifies the interview prep process. So refreshing! Thank you Carly!

    Apple Podcasts
    5
    AMS CO
    United Statesa year ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Listeners appreciate the practical, actionable advice provided in each episode, making it highly relevant for their job searches. They find the discussions engaging and informative, likening them to personal coaching sessions that can be applied to their career challenges. Feedback highlights the content's clarity and the host's approachable style, fostering a sense of community and support among listeners. Many express gratitude for the motivational aspects, noting that they feel more empowered to pursue their career aspirations after listening. The show's direct and no-nonsense approach is also praised for making complex topics more understandable and applicable.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

85. Why You're Sabotaging Your Interviews (And How to Show Up Ready to Win) With Zach Sanford
Q: How can job seekers assess their performance in an interview without being overly critical?
Focus on what went well alongside areas of improvement, and openly acknowledge what they did right to maintain a balanced evaluation.
85. Why You're Sabotaging Your Interviews (And How to Show Up Ready to Win) With Zach Sanford
Q: What can someone do or practice on their own if they feel like they are spiraling into that overthinking leading up to an interview?
Find your unique offering and approach interviews as a mutual conversation rather than a one-sided evaluation.
85. Why You're Sabotaging Your Interviews (And How to Show Up Ready to Win) With Zach Sanford
Q: How have you seen overthinking mess with a candidate before an interview, both in how they show up and also in how they see themselves?
Candidates operating out of fear often struggle with preparation, leading to disorganized answers and a lack of confidence that interviewers pick up on.
71. From Ignored To Interviewed - 4 Real Stories from CS Job Seekers Who Got Results
Q: What would you tell someone who's trying to land interviews in Customer Success right now?
They emphasized the need for professional support, strategic job targeting, and recognizing the current job market's challenges.
71. From Ignored To Interviewed - 4 Real Stories from CS Job Seekers Who Got Results
Q: What part of our coaching made the biggest difference in helping you land interviews?
Job seekers highlighted the importance of direct outreach and tailored resumes, with video applications receiving particular praise.

Audience Metrics

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Frequently Asked Questions About Customer Success Career Coach

What is Customer Success Career Coach about and what kind of topics does it cover?

This podcast serves as an essential resource for current and aspiring Customer Success professionals, providing actionable strategies and insights to navigate their careers. Hosted by a seasoned veteran in customer success, the content features a mix of practical advice, career growth hacks, and compelling stories that challenge conventional career pathways. Each episode is designed to offer concrete steps to help listeners secure their dream jobs, advance their careers, or excel in their current roles. Noteworthy is its engaging and straightforward approach, ensuring no fluff, just practical tools and insights that can be applied immediately by listeners eager to succeed in the competitive landscape of customer success roles.

Where can I find podcast stats for Customer Success Career Coach?

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How many listeners does Customer Success Career Coach get?

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What are the audience demographics for Customer Success Career Coach?

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How many subscribers and views does Customer Success Career Coach have?

To see how many followers or subscribers Customer Success Career Coach has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.

Which podcasts are similar to Customer Success Career Coach?

These podcasts share a similar audience with Customer Success Career Coach:

1. Find Your Dream Job: Insider Tips for Finding Work, Advancing your Career, and Loving Your Job
2. MoveUp: Job Interviews, Negotiation, Promotions, Offers, Careers
3. Career Contessa
4. The Mel Robbins Podcast
5. The Mindset Mentor

How many episodes of Customer Success Career Coach are there?

Customer Success Career Coach launched 2 years ago and published 88 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Customer Success Career Coach?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

Where can I see ratings and reviews for Customer Success Career Coach?

Rephonic pulls ratings and reviews for Customer Success Career Coach from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.

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How do I access podcast episode transcripts for Customer Success Career Coach?

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What guests have appeared on Customer Success Career Coach?

Recent guests on Customer Success Career Coach include:

1. Sean O'Leary

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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