
Customer Success Career Coach is the must-listen podcast for current and aspiring Customer Success pros. Join us as we spill the secret strategies and tips for building your Customer Success career. This isn't your typical snooze-fest – we're diving deep into the world of Customer Success careers. Whether you're starting from scratch (hey career transitioners!) or eyeing that next big promotion, w... more
| Publishes | Weekly | Episodes | 126 | Founded | 2 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | EducationCareersBusinessHow To | |||

How many times have you walked out of an interview and immediately told yourself, "I'm just bad at interviewing"?
In part one of this two part series, I'm breaking down four of the biggest reasons Customer Success candidates freeze, ramble, or go co... more
Most Customer Success job seekers track their applications. Mariia tracked the data behind her entire job search.
In this episode, I'm sitting down with Mariia, a Customer Success Manager who recently landed her dream role in cybersecurity. Because ... more
What if the reason your job search is not working has nothing to do with your experience and everything to do with the things you keep wasting time on?
In this episode, I’m breaking down the three biggest mistakes I see Customer Success job seekers ... more
What if the biggest opportunities in your accounts are being left on the table because you are treating champions like power users instead of strategic partners?
In this episode, I’m breaking down the five specific ways top performing CSMs use champ... more
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Love this podcast. I have learned so much. Carly is very easy to listen to and has great structure to the pod.
The delivery is grating. The exaggerated, juvenile sing song tone and relentless repetition make it a struggle to listen through. Episode 9 is a clear example. The 20-25min (when plugs taken off) add nothing and could have been cut to 2 without loss. Poor editing and an undisciplined narrative seriously undermine the content and frankly disrespectful to listeners’ time.
Thank you, Carly for the LinkedIn advice to get noticed by recruiters. Do you have any do’s and don’ts on LinkedIn to make sure your current employer doesn’t know you’re looking for new employment?
I got 15 min into an episode and gave up. Way too much lead-in, rambled and even got herself lost in side tracked thoughts. Voice is pleasant though. Need more meat and less potatoes.
If you are a Customer Success Manager (CSM), this is a must listen to podcast. I love how Carly’s opinions are grounded in her own extensive CSM experience and the experience of her clients. Evidence-based. Straight-shooting. No fluff.
Key themes from listener reviews, highlighting what works and what could be improved about the show.
How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #115 | |
Apple Podcasts | #248 | |
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Apple Podcasts | #42 | |
Apple Podcasts | #72 | |
Apple Podcasts | #111 |
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The show delivers practical, no-fluff career advice for customer success professionals, with a strong emphasis on job search strategy, interview prep, compensation negotiation, and internal career progression. Across episodes, the host leans on data-backed insights, real client stories, and repeatable frameworks to help listeners land their next CS role, earn promotions, or elevate their professional standing in SaaS and tech. Unique strengths include a veteran CS perspective, actionable playbooks, and a bias toward targeted outreach and interview-ready storytelling that listeners can apply immediately.
Listeners are likely drawn to clear, concise guidance from an experienced career coach who specializes in customer success, with a focus o... more
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These podcasts share a similar audience with this podcast:
1. Career Contessa
2. Find Your Dream Job: Insider Tips for Finding Work, Advancing your Career, and Loving Your Job
3. Interview Boss
4. Build with Leila Hormozi
5. The Morgan Housel Podcast
this podcast launched 2 years ago and published 126 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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Recent guests on this podcast include:
1. Sean O'Leary
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