Customer Success Career Coach, Career Tips and Proven Job Interview Strategies For Every Customer Success Manager (CSM)
Carly Agar | Customer Success Career CoachCustomer Success Career Coach is the must-listen podcast for current and aspiring Customer Success pros. Join us as we spill the secret strategies and tips for building your Customer Success career. This isn't your typical snooze-fest – we're diving deep into the world of Customer Success careers. Whether you're starting from scratch (hey career transitioners!) or eyeing that next big promotion, w... more
| Publishes | Weekly | Episodes | 129 | Founded | 2 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | BusinessEducationCareersHow To | |||
Listen to this Podcast
Latest Episodes
What do Customer Success hiring managers actually notice that most candidates never think about?
In this episode, I'm joined by Customer Success hiring manager Eric Clouse to talk through what actually stands out at every stage of the hiring process... more
AI is not coming for your Customer Success job, but it is changing what great CSMs look like.
In this conversation with Dan Ennis, Senior Director of Customer Success at Workato, we unpack what hiring leaders are actually looking for in the age of A... more
The interview mistakes costing you offers are probably not the ones you think they are.
In part two of this series, I'm breaking down the final five interview mistakes our coaches see Customer Success candidates make over and over again. I'm sharing... more
How many times have you walked out of an interview and immediately told yourself, "I'm just bad at interviewing"?
In part one of this two part series, I'm breaking down four of the biggest reasons Customer Success candidates freeze, ramble, or go co... more
Key Facts
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Reviews
- Fantastic
Love this podcast. I have learned so much. Carly is very easy to listen to and has great structure to the pod.
Apple Podcasts5DJC2.
United States5 months ago - Poor editing and exhausting narration
The delivery is grating. The exaggerated, juvenile sing song tone and relentless repetition make it a struggle to listen through. Episode 9 is a clear example. The 20-25min (when plugs taken off) add nothing and could have been cut to 2 without loss. Poor editing and an undisciplined narrative seriously undermine the content and frankly disrespectful to listeners’ time.
Apple Podcasts1Stylvens.
United Kingdom6 months ago - Current Employer + LinkedIn job search
Thank you, Carly for the LinkedIn advice to get noticed by recruiters. Do you have any do’s and don’ts on LinkedIn to make sure your current employer doesn’t know you’re looking for new employment?
Apple Podcasts1allysoneorourkeUnited States8 months ago - Rambles a lot
I got 15 min into an episode and gave up. Way too much lead-in, rambled and even got herself lost in side tracked thoughts. Voice is pleasant though. Need more meat and less potatoes.
Apple Podcasts230 7United States10 months ago - A must
If you are a Customer Success Manager (CSM), this is a must listen to podcast. I love how Carly’s opinions are grounded in her own extensive CSM experience and the experience of her clients. Evidence-based. Straight-shooting. No fluff.
Apple Podcasts5Raymond D SimsUnited Statesa year ago
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Chart Rankings
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Apple Podcasts | #79 | United States/Business/Careers |
Apple Podcasts | #69 |  France/Business/Careers |
Apple Podcasts | #30 |  Ukraine/Business/Careers |
Apple Podcasts | #37 |  India/Business/Careers |
Apple Podcasts | #51 |  Ireland/Business/Careers |
Apple Podcasts | #106 |  Japan/Business/Careers |
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Frequently Asked Questions About This Podcast
What is This Podcast about and what kind of topics does it cover?
The show delivers practical, no-fluff career advice for customer success professionals, with a strong emphasis on job search strategy, interview prep, compensation negotiation, and internal career progression. Across episodes, the host leans on data-backed insights, real client stories, and repeatable frameworks to help listeners land their next CS role, earn promotions, or elevate their professional standing in SaaS and tech. Unique strengths include a veteran CS perspective, actionable playbooks, and a bias toward targeted outreach and interview-ready storytelling that listeners can apply immediately.
Listeners are likely drawn to clear, concise guidance from an experienced career coach who specializes in customer success, with a focus o... more
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Which podcasts are similar to this podcast?
These podcasts share a similar audience with this podcast:
1. Find Your Dream Job: Insider Tips for Finding Work, Advancing your Career, and Loving Your Job
2. Career Contessa
3. Interview Boss
4. The Diary Of A CEO with Steven Bartlett
5. BigDeal
How many episodes of this podcast are there?
this podcast launched 2 years ago and published 129 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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What guests have appeared on this podcast?
Recent guests on this podcast include:
1. Sean O'Leary
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