![Artwork for [Un]Churned – The No. 1 Podcast for Customer Retention](https://img.rephonic.com/artwork/unchurned.jpg?width=600&height=600&quality=95)
[Un]Churned – The No. 1 Podcast for Customer Retention
GainsightIf you're experimenting with automation, questioning the traditional post-sales model, or trying to drive more value with less headcount, you're in the right place. AI won’t fix churn, but these conversations might. Retention is the new growth & AI is rewriting the rules. Hosted by Josh Schachter, SVP of Atlas at Gainsight, [Un]Churned—the No. 1 podcast for retention and Customer Success leaders—f... more
| Publishes | Weekly | Episodes | 181 | Founded | 4 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Category | Business | |||
Listen to this Podcast
Latest Episodes
Ready to churn less and win more? 🏆 Subscribe for a simple, once-a-month rundown of the episodes at gainsight.com/unchurned
Udi Ledergor joined Gong as employee #13 and marketer #1, helping build it from a 12-person startup to a category-defining r... more
Ready to churn less and win more? 🏆 Subscribe for a simple, once-a-month rundown of the episodes at gainsight.com/unchurned
Guy Galon, CCO at Obrela, joins Jenny Calvert at Pulse Europe in Dublin to discuss how he's transforming CS hiring and opera... more
Ready to churn less and win more? 🏆 Subscribe for a simple, once-a-month rundown of the episodes at gainsight.com/unchurned
Christine Lavery, VP of Customer Success at Conga, shares why the traditional approach to digital customer success is broken... more
Ready to churn less and win more? 🏆 Subscribe for a simple, once-a-month rundown of the episodes at gainsight.com/unchurned
Jim Richmond is the Chief Customer Officer at Smartling, an AI-powered translation company doing AI "before it was cool" sin... more
Key Facts
Similar Podcasts
People also subscribe to these shows.
Recent Guests
Host
Reviews
- Easy listening and a fun way to learn
Josh is skilled at keeping it humorous and casual while managing to stay on course and deliver some interesting insights. I’ve often found business podcasts to be stilted and self- conscious, but this one comes naturally. The authentic yet measured approach makes it an easy listen and sneaky way to hear lots of insider perspectives.
Apple Podcasts5NYCANJ
United States8 days ago - My go to podcast for all-things customer retention
[Un]Churned has quickly become my go-to podcast for all things customer retention and success. Each episode brings together insightful conversations with industry leaders who share not only strategies, but also real-world stories that make the content practical and inspiring. The hosts do an excellent job guiding discussions, asking thoughtful questions, and giving me actionable takeaways. Want to learn how to better understand how to build lasting customer relationships? Have a listen.
Apple Podcasts5SbSalekUnited States5 months ago - Insightful, interesting and good fun too!
An easy and great listen for all in or around the world of CS.
Apple Podcasts5CS_ZM
United Kingdom2 years ago - One of the best
This is a fun yet educational podcast on customer success. The topics are timely and the guests are top notch. I always come away from each podcast with something new to consider. Thank you Josh and team!
Apple Podcasts5FromThe6toNJ
Canada3 years ago - Keep customers happy and sticky
If you’re in CS - or run any business - learning strategies and tactics for keeping customers happy is key to success. This podcast is one of the few out there that focuses specifically on customer retention and delight. Josh and his team know their stuff - and the guests provide several golden nuggets in every episode. A must-listen!
Apple Podcasts5carlyjcaisUnited States3 years ago
Listeners Say
Key themes from listener reviews, highlighting what works and what could be improved about the show.
Top Business Podcasts
Talking Points
Recent interactions between the hosts and their guests.
Audience Metrics
Listeners, social reach, demographics and more for this podcast.
| Listeners per Episode | |
|---|---|
| Gender Skew | |
| Location | |
| Interests | |
| Professions | |
| Age Range | |
| Household Income | |
| Social Media Reach |
Frequently Asked Questions About This Podcast
What is This Podcast about and what kind of topics does it cover?
Focused on the challenges and strategies of customer retention and success, this podcast features conversations with prominent figures in the Customer Success domain. Topics commonly addressed include the integration of AI in customer journeys, innovative retention strategies, community engagement, and the evolving role of Customer Success Managers. The discussions often revolve around actionable insights that professionals can apply to their organizations, making it a valuable resource for anyone involved in customer-focused roles. This podcast distinguishes itself by offering both high-level concepts and practical solutions, emphasizing that retention is the new growth paradigm and that AI is a critical tool in navigating this landscape.
Where can I find podcast stats for this podcast?
Rephonic provides a wide range of podcast stats for this podcast. We scanned the web and collated all of the information that we could find in our comprehensive podcast database. See how many people listen to this podcast and access YouTube viewership numbers, download stats, audience demographics, chart rankings, ratings, reviews and more.
How many listeners does this podcast get?
Rephonic provides a full set of podcast information for three million podcasts, including the number of listeners. View further listenership figures for this podcast, including podcast download numbers and subscriber numbers, so you can make better decisions about which podcasts to sponsor or be a guest on. You will need to upgrade your account to access this premium data.
What are the audience demographics for this podcast?
Rephonic provides comprehensive predictive audience data for this podcast, including gender skew, age, country, political leaning, income, professions, education level, and interests. You can access these listener demographics by upgrading your account.
How many subscribers and views does this podcast have?
To see how many followers or subscribers this podcast has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.
Which podcasts are similar to this podcast?
These podcasts share a similar audience with this podcast:
1. The Customer Success Pro Podcast
2. Marketplace
3. All-In with Chamath, Jason, Sacks & Friedberg
4. No Priors: Artificial Intelligence | Technology | Startups
5. The a16z Show
How many episodes of this podcast are there?
this podcast launched 4 years ago and published 181 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
How do I contact this podcast?
Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.
Where can I see ratings and reviews for this podcast?
Rephonic pulls ratings and reviews for this podcast from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.
View all the reviews in one place instead of visiting each platform individually and use this information to decide if a show is worth pitching or not.
How do I access podcast episode transcripts for this podcast?
Rephonic provides full transcripts for episodes of this podcast. Search within each transcript for your keywords, whether they be topics, brands or people, and figure out if it's worth pitching as a guest or sponsor. You can even set-up alerts to get notified when your keywords are mentioned.
What guests have appeared on this podcast?
Recent guests on this podcast include:
1. Guy Galon
2. Jim Richmond
3. Abbas Haider Ali
4. Diego Ballona
5. Kristi Faltorusso
6. Yvette Hill
7. Cassie Young
8. Kyle Poyar
To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.