The Customer Success Pro Podcast
Anika ZubairThis is The Customer Success Pro Podcast, hosted by Anika Zubair. Customer Success is not a destination, but a a journey. Join me on this crazy CS journey as I chat to leaders, strategists and experts in customer success about their experiences and definitions of customer success and share with your their best practices on how to build and scale world class CS organization. Each interview will unl... more
| Publishes | Weekly | Episodes | 51 | Founded | 2 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Category | Business | |||
Listen to this Podcast
Latest Episodes
Signup for the FREE Masterclass: www.thecustomersuccesspro.com/masterclass
In this episode of the Customer Success Pro Podcast, host Anika Zubair and guest AsAshley Stamps-Lafont discuss the evolving role of customer success within go-to-mar... more
Download the CS Promotion Tracker: www.thecustomersuccesspro.com/offers/wh6BFvEc/checkout
In this episode of the Customer Success Pro Podcast, Anika Zubair discusses the rapidly changing landscape of customer success and the importance of fut... more
Download The Value Storytelling Handbook: www.thecustomersuccesspro.com/offers/bwVCZUYL/checkout
Download The Objection Handling Guidebook for Customer Success: www.thecustomersuccesspro.com/offers/Z6Ng26vg/checkout
In this episode ... more
Want to win a free pair of airpod pros, sign up for a demo with Vitally: www.vitally.io/cspro
The Objection Handling Guidebook for CS:
www.thecustomersuccesspro.com/offers/Z6Ng26vg/checkout
In this episode of the Customer Success P... more
Key Facts
Similar Podcasts
People also subscribe to these shows.
Recent Guests
Host
Reviews
- Joy to listen and get great insights on how to move forward at your own organization
I just listened to the podcast with Alana and it was mind blowing on how much great and detailed information Anika got from her about about possible processes and solutions one can apply to use scalable approaches and at the same time client focused data that connects to client goals.
The way Anika asks these questions feels like being in the room with them and having a conversation, digging deeper and deeper to get amazing picture of what is possible.
Apple Podcasts5Athleteya
United Statesa month ago - Listener
Fantastic information for any professional
Apple Podcasts5SsshomUnited States5 months ago - Rookie CSM
I’m finishing up my first year as a CSM in this podcast has been super helpful in navigating renewals, time management, conversations with clients and just overall personal development. Super thankful for this podcast.
Apple Podcasts5MddtennisUnited States5 months ago - Grounding, Insightful, and a Companion on My Journey into CS
I found this podcast while transitioning into Customer Success after running my own service business, and it’s been such a helpful guide. Anika brings on great guests, asks the right questions, and keeps it real — no fluff. It’s helped me frame my story, connect the dots from my past experience, and build the confidence to break into the industry. Definitely one of the few CS podcasts I come back to consistently.
Apple Podcasts5cmchaffinUnited States9 months ago - World-class podcast for this topic
This podcast is incredibly practical and empathetic, offering clear, tangible advice to support the Customer Success function—whether you’re an individual contributor or a leader. The guests are thoughtful, and the conversations are full of insights that have helped me grow both strategically and commercially. I’ve even been fortunate to receive recognition as a CSM of the year, and I genuinely credit a lot of that growth to what I’ve learned here. Anika and her guests bring so much wisdom to th... more
Apple Podcasts5LePistoletteUnited States9 months ago
Listeners Say
Key themes from listener reviews, highlighting what works and what could be improved about the show.
Top Business Podcasts
Talking Points
Recent interactions between the hosts and their guests.
Audience Metrics
Listeners, social reach, demographics and more for this podcast.
| Listeners per Episode | |
|---|---|
| Gender Skew | |
| Location | |
| Interests | |
| Professions | |
| Age Range | |
| Household Income | |
| Social Media Reach |
Frequently Asked Questions About The Customer Success Pro Podcast
What is The Customer Success Pro Podcast about and what kind of topics does it cover?
Focused on various aspects of customer success, this podcast features insights, strategies, and best practices shared by industry leaders and experts. The content primarily revolves around developing customer relationships, enhancing engagement, and leveraging data to drive meaningful outcomes in customer success management. Noteworthy themes include the evolution of customer success roles, the integration of AI in customer management, techniques for onboarding, and the intricacies of handling customer renewals and objections. The conversational format encourages listeners to gain practical knowledge that can be implemented in real-world scenarios, making it particularly useful for professionals navigating the customer success landscape.
Where can I find podcast stats for The Customer Success Pro Podcast?
Rephonic provides a wide range of podcast stats for The Customer Success Pro Podcast. We scanned the web and collated all of the information that we could find in our comprehensive podcast database. See how many people listen to The Customer Success Pro Podcast and access YouTube viewership numbers, download stats, audience demographics, chart rankings, ratings, reviews and more.
How many listeners does The Customer Success Pro Podcast get?
Rephonic provides a full set of podcast information for three million podcasts, including the number of listeners. View further listenership figures for The Customer Success Pro Podcast, including podcast download numbers and subscriber numbers, so you can make better decisions about which podcasts to sponsor or be a guest on. You will need to upgrade your account to access this premium data.
What are the audience demographics for The Customer Success Pro Podcast?
Rephonic provides comprehensive predictive audience data for The Customer Success Pro Podcast, including gender skew, age, country, political leaning, income, professions, education level, and interests. You can access these listener demographics by upgrading your account.
How many subscribers and views does The Customer Success Pro Podcast have?
To see how many followers or subscribers The Customer Success Pro Podcast has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.
Which podcasts are similar to The Customer Success Pro Podcast?
These podcasts share a similar audience with The Customer Success Pro Podcast:
1. This is Growth!
2. On Purpose with Jay Shetty
3. The Mel Robbins Podcast
4. The Joe Rogan Experience
How many episodes of The Customer Success Pro Podcast are there?
The Customer Success Pro Podcast launched 2 years ago and published 51 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
How do I contact The Customer Success Pro Podcast?
Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.
Where can I see ratings and reviews for The Customer Success Pro Podcast?
Rephonic pulls ratings and reviews for The Customer Success Pro Podcast from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.
View all the reviews in one place instead of visiting each platform individually and use this information to decide if a show is worth pitching or not.
How do I access podcast episode transcripts for The Customer Success Pro Podcast?
Rephonic provides full transcripts for episodes of The Customer Success Pro Podcast. Search within each transcript for your keywords, whether they be topics, brands or people, and figure out if it's worth pitching as a guest or sponsor. You can even set-up alerts to get notified when your keywords are mentioned.
What guests have appeared on The Customer Success Pro Podcast?
Recent guests on The Customer Success Pro Podcast include:
1. Courtney Belbin
2. Alana Stoltzfus
3. Sean Reid
4. Cara Benecke
5. Chad Horenfeldt
6. Lena Therese Zimmerman
7. Kelley Turner
8. Parul Bhandari
To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.