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Artwork for Knowledge Fika 2.0:  Knowledge in M365 with Copilot and Content AI

Knowledge Fika 2.0: Knowledge in M365 with Copilot and Content AI

Rebecka Isaksson (KnowFlow Value)
Knowledge Management
Artificial Intelligence
Sharepoint
Microsoft 365
Tacit Knowledge
Copilot
Communities Of Practice
Fika
Intranets
Microsoft
Content Management
Knowledge Summit Dublin
Knowledge Agent
Governance
AI In Knowledge Management
Knowledge Mobilization
Community Of Practice
Conversations
Storytelling
Sharepoint Embedded

Inspired by the Swedish tradition of fika, this podcast brings relaxed, insightful conversations to the digital workplace. Join voices from the Microsoft 365 and Knowledge Management communities as we explore how Content AI, Copilot, and Knowledge in M365 are transforming the way organizations share and apply knowledge. Grab a virtual coffee and tune in for practical stories, candid perspectives, ... more

PublishesTwice monthlyEpisodes43Founded2 years ago
Number of ListenersCategories
ManagementBusiness

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Artwork for Knowledge Fika 2.0:  Knowledge in M365 with Copilot and Content AI

Latest Episodes

About this episode:

What does it take to become an AI-native organization?

In this episode of Knowledge Fika, I sit down with Regional Director and Microsoft MVP Vesa “Vesku” Nopanen, to discuss AI transformation beyond the technology. We explore w... more

Why prompts, psychology and sycophancy matter.

About this episode:

What happens when one of the world's leading technology writers turns his attention to AI?

In this episode, I sit down with journalist, author and broadcaster Jamie Bartlett to dis... more

About this episode

What does it take to build a knowledge team ready for an AI-driven future?

In this episode of Knowledge Fika, Rebecka Isaksson speaks with Charlene King from The Open University about Knowledge Management, AI, governance, and org... more

About this episode

What changes when you stop delivering AI solutions—and start living with them every day?

In this episode of Knowledge Fika, I’m joined by Paul Hunt for a candid conversation on career shifts, Copilot realities, and the governance... more

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Recent Guests

Jamie Bartlett
Technology writer and journalist
Episode: Episode 38: Talking to AI Without Losing Your Mind – with Jamie Bartlett
Charlene King
Associate Director of Knowledge Information Management at the Open University
Open University
Episode: Episode 37: Building an AI-Ready KM Team Without Losing the Human Touch - with Charlie King (The Open University)
Paul Hunt
Microsoft MVP, Microsoft 365 Global Solutions Designer at WTW (Wallace-Towers Watson)
WTW (Wallace-Towers Watson)
Episode: Episode 36: Stop Piloting AI. Start Living With It. (What Holds Up in the Real World) - with Paul Hunt (MVP)
Amy Carlton
Head of Knowledge Management Communities, Novartis
Novartis
Episode: Episode 35: Knowledge at the Time of Need – with Amy Carlton
Simon Hudson
MVP and Microsoft 365/Knowledge Management practitioner
MVP community member and consultant
Episode: Episode 34: From Prompts to Skills: The Shift Nobody Talks About - with Simon Hudson
Marijn Somers
MVP, founder of My365 Coach
My365 Coach
Episode: Episode 33: AI Adoption Is a Habit, Not a Tool - with Marijn Somers
Sean Squires
Product Manager on the SharePoint team
Microsoft, SharePoint
Episode: Episode 32: What AI Learned from Librarians (and SharePoint)
Lukas Wünsch
Knowledge management expert
MHP (subsidiary of Porsche)
Episode: Episode 31: From Knowledge silos to Engage - How Communities make Knowledge Flow
Cory Newton-Smith
Microsoft product leader for SharePoint AI initiatives
Microsoft
Episode: Episode 30: AI in SharePoint: The Brains, the Bold Moves & the Cory Behind It All

Host

Rebecca Isakson
Host with long-running involvement in Knowledge Fika-style conversations; recurring emphasis on KM, SharePoint, and M365 governance.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#97
France/Business/Management
Apple Podcasts
#34
Norway/Business/Management
Apple Podcasts
#52
Belgium/Business/Management
Apple Podcasts
#140
Ukraine/Business/Management
Apple Podcasts
#184
Norway/Business
Apple Podcasts
#189
Sweden/Business/Management
Apple Podcasts
#206
Poland/Business/Management
Apple Podcasts
#233
Ireland/Business/Management

Talking Points

Recent interactions between the hosts and their guests.

Episode 29: Beyond the Hype: Marc D Anderson on AI, Reality, and Real Business Problems
Q: So Marc, what are your cautions about Copilot and the hype around AI right now?
Marc emphasizes evaluating AI against real business problems, staying skeptical about current capabilities (especially hallucinations and UI gaps), and focusing on a measured adoption path rather than chasing every new feature.
Episode 28: 25 Years of SharePoint: And Why the Most Important Chapter Starts Now
Q: How do you see SharePoint as a knowledge foundation that goes beyond documents or digital assets?
SharePoint is understood as a knowledge platform that encompasses structured, semi-structured, and unstructured data, and not just content storage. It focuses on the human need for answers and synthesizing knowledge, as well as organizing data effectively.
Episode 19: The KM Landscape in 2025 - Andrew Herd & Kristina Mirchuk
Q: Andrew, as the spearheader of this effort, I'm wondering, now that we've come so far, what is the most surprising outcome or insight that you've come to about the co-creation process?
The most surprising thing is the level of support and engagement from people interested in Knowledge Management.
Episode 20: Conversations, Curiosity, and KM Maturity - Cindy Hubert (APQC)
Q: What does a Knowledge Management Fellow do?
Cindy explains that as a Knowledge Management Fellow, she engages in various activities including projects, research, and connecting with the global KM community.
Episode 20: Conversations, Curiosity, and KM Maturity - Cindy Hubert (APQC)
Q: Could you provide a little overview of what APQC is?
Cindy describes APQC as a not-for-profit research organization focused on core business functions, including knowledge management, supported by a membership of over 600 organizations.

Audience Metrics

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Frequently Asked Questions About This Podcast

What is This Podcast about and what kind of topics does it cover?

Knowledge fika discussions center on practical knowledge management, AI governance, and the application of Copilot and Content AI within Microsoft 365. Episodes frequently explore how KM teams embed AI into everyday workflows, balance governance with adoption, and scale content lifecycles in large organizations. Notable angles include real-world customer experiences, community-driven adoption, and hands-on product context from SharePoint, Teams, and the broader M365 ecosystem. The format tends to be conversational and practitioner-focused, often featuring product leaders, KM experts, and Microsoft ecosystem practitioners who share concrete tips, governance guardrails, and lessons learned for enterprise environments. A standout trait is the ... more

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this podcast launched 2 years ago and published 43 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on this podcast?

Recent guests on this podcast include:

1. Jamie Bartlett
2. Charlene King
3. Paul Hunt
4. Amy Carlton
5. Simon Hudson
6. Marijn Somers
7. Sean Squires
8. Lukas Wünsch

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