簡單業務力
Anna我想要打造一個可以讓業務們，簡單成長的環境。 在這裡，Anna 幫你把複雜的人性拆解成簡單的「業務力」！不講空洞理論，不論你是菜鳥或想突破的 Sales，我都會用簡單邏輯教你套入實戰、收服客戶。讓我陪你一起突破卡關，讓業務耕簡單，輕鬆把業績做出來！ Powered by Firstory Hosting
| Publishes | Weekly | Episodes | 15 | Founded | 3 months ago |
|---|---|---|---|---|---|
| Language |  Chinese (Traditional) | Number of Listeners | Categories | CareersBusinessMarketing |
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當客戶突然丟出「我要解約」，這顆原子彈的時候，
9 成 業務第一時間，不是慌張的低聲下氣，
不然就是急著防備、拿合約條款跟客戶硬碰硬。
這兩種反應，一個失去專業尊嚴，一個直接把客戶逼到對立面。
我知道，你可能會這樣想：「明明簽約聊得這麼開心，為什麼說翻臉就翻臉？」
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【 本集節目重點 】
那接到解約通知的第一時間，
這第一句話要怎麼說、要怎麼穩住？
請記好這三個，能讓你危機止血的方法：
方法一：「先順著他，給他控制權」用最冷靜的態度卸下敵意
方法二：承擔責任，創造安全諮詢... more
今天這一集，我們要來聊一個，
讓很多業務心裡不平衡的現象：
為什麼有些業務每天加班到深夜，業績卻還是停在那
但有些業務看起來優雅又輕鬆，還有時間去運動、陪家人，
業績卻還是你的好幾倍？
Anna 想告訴你：
這不是天份問題，只是很多人一直在做「無效努力」！
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【 本集節目重點 】
那要從「無效忙碌」到「高效輕鬆」，
我們在日常工作習慣上，要做哪些具體的改變？
請記好這三個，能讓你越做越輕鬆的習慣：
習慣一：建立「客戶分類和止損機制」
習慣二：從「被動回答」轉成「區塊化... more
我知道遇到這樣的事，你心裡可能會想：
明明是他朋友，個人使用不當或溝通誤會，
為什麼要怪到我頭上？
碰到這種情況，真的讓人很無奈～
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【 本集節目重點 】
面對這種第三方負評，我們該怎麼接呢？
請記好這三個能破局的步驟：
步驟一：「先挺朋友，同理情緒」，放下對立面
步驟二：「條款和使用情境的切割法」，導向客製化差異
步驟三：「用個人服務做最後擔保」
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有第三方負評不是銷售的障礙，
這反而是展現你專業度的最好時機。
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下次再聽到客戶說「我朋友覺得不好」，
別再... more
很多業務，禮物送出去之後，就沒下文，
只會在心裡默默祈禱「希望客戶會喜歡」，
最後卻白白浪費了這個最好的互動機會！
為什麼每次節日當下，禮物送得很開心，
但送完兩天後跟客戶的關係又開始冷淡？
到底為什麼我們明明送了禮，
卻沒辦法把這個好感度延續下去，
最後又掉回「不知道該聊什麼」的尷尬裡呢？
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【 本集節目重點 】
送禮不是一次性的消費，
追蹤是一場有節奏的信任長跑。
所以接下來，請記好這三個階段：
1. 體驗期：用「關懷細節」，給出具體的封閉式提問
2. 延伸期：... more
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Apple Podcasts5水共于
Taiwan2 months ago
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Apple Podcasts | #73 |  Australia/Business/Careers |
Apple Podcasts | #16 | Taiwan/Business/Careers |
Apple Podcasts | #189 | Taiwan/Business |
Apple Podcasts | #242 |  Hong Kong/Business/Careers |
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| Listeners per Episode | Gender Skew | Location | |||
|---|---|---|---|---|---|
| Interests | Professions | Age Range | |||
| Household Income | Social Media Reach | ||||
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1. 思維槓桿
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簡單業務力 launched 3 months ago and published 15 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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