Impact Show
Johan Nilsson & Lincoln MurphyJohan Nilsson, CEO & Founder of Startdeliver and Founder of Jecta AI, and Lincoln Murphy, Thought Leader & Growth Architect at Sixteen Ventures and VP of Customer Success at Listkit, are on a mission to redefine what Customer Success looks like at its best.
Every week, live and on video, they bring the conversations that matter most — cutting through the noise to explore the ideas, strategies, and... more
| Publishes | Weekly | Episodes | 82 | Founded | 3 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | BusinessTechnology | |||
Listen to this Podcast
Latest Episodes
The Impact Show: AI, SaaS & Customer Success in 2026
Hosts: Johan Nilsson (Stockholm) & Lincoln Murphy (Brazil)
SaaS Under Pressure
A trillion dollars in SaaS market cap was recently wiped out — not because of poor earnings, but because Anthropic ... more
ON TODAY'S EPISODE:
Setting up a variable compensation plan for Customer Success Managers (CSMs) is fraught with challenges. In this week's episode of Impact Weekly, Johan and Lincoln dive deep into the intricacies of variable comp plans. They discus... more
Retention training starts June 17, 2024. Learn more and sign-up here:
www.impactdemy.com/courses/copy-of-the-retention-program-us-oct-24
ON TODAY'S EPISODE:
Customer churn is a critical issue that can impact a company's growth and stability.... more
Customer Advocacy training starts June 10, 2024. Learn more and sign-up here:
www.impactdemy.com/courses/the-advocacy-program-eujun24
ON TODAY'S EPISODE:
Unlock the power of real, enthusiastic customer advocacy. This week on Impact Weekly, J... more
Customer Advocacy training starts June 10, 2024. Learn more and sign-up here:
www.impactdemy.com/courses/the-advocacy-program-eujun24
ON TODAY'S EPISODE:
In this enlightening episode of Impact Weekly, Johan and Lincoln unpack the intricacies... more
Impact Academy Expansion Program starts 27 May, 2024. Learn more and sign-up here:
www.impactdemy.com/courses/the-expansion-program-may-eu
ON TODAY'S EPISODE:
In this week’s episode of Impact Weekly, Johan and Lincoln tackle the challenging ... more
Our next Impact Academy training programs start on 27-May, 2024
Customer-centric Automations:
www.impactdemy.com/courses/customer-centric-automations-eumay24
The Expansion Program:
Check out our upcoming Customer Success courses at Impact Academy here:
www.impactdemy.com/collections
ON TODAY'S EPISODE:
In this week’s episode of Impact Weekly, Johan and Lincoln tackle a common yet under-discussed challenge in customer s... more
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| Listeners per Episode | Gender Skew | Location | |||
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| Interests | Professions | Age Range | |||
| Household Income | Social Media Reach | ||||
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1. Think Fast Talk Smart: Communication Techniques
2. Coaching Real Leaders
3. HBR On Leadership
How many episodes of Impact Show are there?
Impact Show launched 3 years ago and published 82 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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