Hello Customer, a Podcast About Delivering Extraordinary Customer Experience
Espree Devora & Leslie CottenjéWhy should you invest in truly knowing your customer? What's the benefit of being customer-centric as an organisation? We are absolutely convinced that the winners of the future are the companies that put their customers first in absolutely everything that they do. And I can tell you this over and over again, still, it's my opinion. Together with Espree, we are exploring great customer experience ... more
| Publishes | Weekly | Episodes | 8 | Founded | 10 years ago |
|---|---|---|---|---|---|
| Categories | BusinessTechnology | ||||
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Latest Episodes
ViDi founder Tanner Yarro witnessed a scene while leading a youth trip that forever changed the direction of the ViDi brand. When one youngster, McKinley, was teased and laughed at for having an inexpensive, “off-brand” action camera, Yarro saw an op... more
In the first episode of the Hello Customer Podcast, Espree interviews Cassy Miller-Crispe on how Afends provides customer support through live chat and integrates the community and its customers with the brand. Tune in to get a sneak peek into Afends... more
The quest for spiritual intoxication… No, it’s not a cult. It’s the driving force behind lifestyle apparel brand Volcom. The company started in 1991 with a passion for surfing, skateboarding, and snowboarding, and they continue to convey just how str... more
For Brian Reid, founder of Osiris, incredible sneakers are not a commodity. Each pair is a piece of art. And to continually find inspiration for his art and craft, he travels the world, watching, listening, and most importantly -- skating. It’s the o... more
As a company that has to talk to people about their underwear (awkward), customer experience is at the tip-top of the priority list for globally growing brand MeUndies. How do they keep it lighthearted and memorably awesome?
To begin, every step of ... more
Growing up in an urban environment in a difficult household, Element founder Johnny Schillereff discovered comfort in the artistic expression of skateboarding and other street culture. Emerging as a successful skateboarder and artist, he found himsel... more
When a company is as established as Levi’s (founded in the late 1800s), they have to continue to please generations-loyal customers and solve new problems for younger jean-wearers. With each initiative of marketing and product development, Levi’s ens... more
In this episode of the Hello Customer Podcast, Espree interviews Rob Siefker, the Senior Director of the Customer Loyalty Team at Zappos. He is based at the Zappos’ campus in downtown Las Vegas. The Customer Loyalty Team (CLT) at Zappos is a team of ... more
Key Facts
Reviews
- great show
Really interesting, fun show. Espree is a great host, and I always come away learning something new.
Apple Podcasts5Tom Morkes
United States10 years ago - Such a gift to host this show
I am super grateful to have connected with amazing brands. They generously shared their love and insights. Proud of the "Hello Customer" podcast :-)
Apple Podcasts5Espree DevoraUnited States10 years ago - Customers > Connection > Cash
Absolutely brilliant focus for a podcast with a rockstar lineup to boot. Living in Los Angeles, I was hooked by the MeUndies interview as their marketing and customer experience has been endlessly facinating to see develop. Definitely one I will be listening to for some time to come.
Apple Podcasts5swichi293United States10 years ago - Interview with successful and amazing companies!
Espree interviews some of the most successful companies, companies that are built with values and amazing customer service. Zappos shares some really, “ out there”, never before heard of customer service ideas, that have made them very successful! I have subscribed and look forward to more great company interviews!
Apple Podcasts5GinaJohnson
Canada10 years ago - Informative and fresh!
I love Espree’s energy and passion for startups and creating amazing customer experiences! This podcast is both informative and fun to listen to. A great resource for any entrepreneur or business owner.
Apple Podcasts5themusiclover48United States10 years ago - Customer is Number One. Espree is a Ball of Energy!
Espree's lively and enthusiastic approach makes this podcast fun to listen to. The information is very relevant and valualble. Looking forward to future episodes!
Apple Podcasts5speakergirlUnited States10 years ago - Excellent Insight
This is a great podcast to gain insight into giant brands and how they create amazing customer experiences. Espree is the best, and such a great host to bring this show to the forefront! Keep up the great work!
Apple Podcasts5SuperJoePardo.comUnited States10 years ago
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