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Artwork for Heartbeat: by Mike Sommer

Heartbeat: by Mike Sommer

Mike Sommer

Everyone in the room told you the platform was ready. Your SI. Your Salesforce AE. Your implementation partner. Ask yourself what every one of them had in common. Then ask yourself why you're the one who lives with the consequence if they're wrong.

Vendors get paid on the yes. SIs get paid on the scope. You get blamed on the outcome.

Heartbeat is the only show in the Salesforce ecosystem hosted ... more

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Artwork for Heartbeat: by Mike Sommer

Latest Episodes

If you don’t fix the fundamentals, you merely accelerate chaos.

Salesforce AI readiness starts with data quality, process clarity, and governance—not demos.

Everyone wants to “buy AI,” but few CIOs are willing to do the unglamorous work of fixing t... more

Most “digital transformation” programs don’t fail because the technology is wrong. They fail because leadership can’t explain—clearly—what outcome the business is trying to produce, what process creates it, and who owns the truth when the tools chang... more

Stop obsessing over being “more strategic”—start building a team people would actually choose to follow if titles disappeared tomorrow.

Most leadership advice teaches you how to act like a leader.

In this episode of Heartbeat, I sit down with speak... more

The "Junior Engineer" role is evaporating. If you are still hiring for entry-level code, you are solving the wrong problem.

In the era of Agentic AI, the traditional tech career ladder is crumbling. Oren Michels (CEO, Barndoor AI) argues that compan... more

70% of AI projects fail — not because of bad models or missing data, but because of misaligned leadership and culture.

The Transformation Gap reveals what separates organizations that scale transformation from those that stall.

Hosted by Mike Somme... more

Most CIOs focus on systems. The best ones build leaders.

In this episode, executive coach Joe Woodruff — co-founder of CIO Mastermind — shares what separates high-performing CIOs from those who stall out. After coaching over 300 tech leaders, Joe ha... more

💡 Why do so many digital transformation efforts fall flat?

According to David Williamson, a seasoned C-level tech exec in life sciences, it's not because of the technology—it’s because of the people.

On the latest Heartbeat episode, David joins ho... more

How can CIOs turn their Salesforce orgs from chaotic to catalytic? In this episode of The Heartbeat Podcast, host Mike Sommer talks with Ian Gotts, founder of Elements.Cloud, to unpack what it means to implement “change intelligence” in Salesforce en... more

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