Happy to Help | A Customer Support Podcast
BuzzsproutIf you work in customer support, if you lead a support team, or if you are looking to better the customer experience for your company, then this podcast is for you! Happy to Help is a podcast about all things customer support brought to you by the people at Buzzsprout. Join us, on the second Tuesday of every month as Buzzsprout's Head of Podcaster Success, Priscilla Brooke dives into the world of ... more
| Publishes | Monthly | Episodes | 38 | Founded | 2 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | BusinessSociety & Culture | |||
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We’re talking with Leslie O’Flahavan, owner of E-WRITE and writing expert, about how customer support teams can write better help docs in the AI era!
AI is changing the way customers find answers, but that does not mean we should f... more
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Customer support is where every company decision eventually shows up.
In this episode, we’re talking with Andrew “Coach” Rios, a customer experience and support operations leader with more than 25 years of experience building suppo... more
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In this episode, Priscilla is joined by Craig Stoss, VP of Solutions at Kodif, to break down what AI actually looks like in a real support workflow and how teams can use it in practical, low-risk ways.
They dig into why AI is more ... more
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Customer support comes with a real mental and emotional load.
In this episode, Priscilla sits down with Melody Wilding, licensed therapist, executive coach, and host of the Psychology at Work podcast, to talk about how support prof... more
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I listen every week and take back the learnings to my Success team. The episode about Tone inspired me to redefine our Support Voice to more fully support our company culture. Thank you!
Apple Podcasts5paigeleiataua
United States2 years ago - Love your hints - practical, hate too much laughing
Sorry to tell you, but I listen to your wonderful podcast on inears and sometimes there is too much and too loud laughter. Sometimes the laughter doesn't fit the content - it seems contrived.
Apple Podcasts4anjajojo
Germany2 years ago
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Frequently Asked Questions About Happy to Help
What is Happy to Help about and what kind of topics does it cover?
This show centers on customer support, CX leadership, and practical ways to improve service experiences. Across episodes, hosts and guests discuss aligning support with business strategy, coaching frontline teams, leveraging psychology and AI thoughtfully, hiring for empathy and adaptability, and scalable education for customers. Notable throughlines include cross-department collaboration to prove value, the balance between speed and care, and turning customer interactions into lasting advocacy. The format tends to feature practitioners, coaches, and industry voices who share actionable tactics, real-world stories, and frameworks that listeners can apply in their own teams. A standout aspect is a consistent focus on humane, sustainable supp... more
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How many listeners does Happy to Help get?
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What are the audience demographics for Happy to Help?
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How many subscribers and views does Happy to Help have?
To see how many followers or subscribers Happy to Help has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.
Which podcasts are similar to Happy to Help?
These podcasts share a similar audience with Happy to Help:
1. Buzzsprout Weekly
2. Buzzcast
3. Apple News Today
4. The Curiosity Shop with Brené Brown and Adam Grant
How many episodes of Happy to Help are there?
Happy to Help launched 2 years ago and published 38 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
How do I contact Happy to Help?
Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.
Where can I see ratings and reviews for Happy to Help?
Rephonic pulls ratings and reviews for Happy to Help from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.
View all the reviews in one place instead of visiting each platform individually and use this information to decide if a show is worth pitching or not.
How do I access podcast episode transcripts for Happy to Help?
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What guests have appeared on Happy to Help?
Recent guests on Happy to Help include:
1. Andrew Rios
2. Craig Stoss
3. Melody Wilding
4. Sarah Caminiti
5. Sarah Betts
6. Brittany Hodak
7. Erica Clayton
8. Cara Pacetti
To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.