Global Services: FDI, CX, BPO & Tech
Loren MossPublisher and industry analyst Loren Moss and guests discuss the trends in foreign direct investment (FDI), global site selection, customer experience (CX), outsourcing (BPO), shared services, and the underlying technology (IT) that enables and accelerates it all.
| Publishes | Weekly | Episodes | 13 | Founded | 2 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | NewsTech NewsBusiness | |||
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Latest Episodes
What does great customer experience leadership look like in the age of AI? At the CX Summit in Cartagena, Colombia, I sit down with customer experience expert Brad Cleveland, founder of ICMI and author of Leading the Customer Experience, to discuss t... more
Today I’m at the NAB Show 2026 in Las Vegas, one of the biggest events in media and broadcasting, and there’s a lot changing. Walking the floor, you can really see how fast things are evolving. From NDI and IP workflows starting to replace traditiona... more
At the NAB Show 2026 in Las Vegas, I sat down with Yolanda Fang, Sales Manager of YoloLiv, to take a closer look at the YoloBox Extreme, a compact all-in-one live production system designed to replace a much larger traditional setup.
If you're inter... more
At the 2026 NAB Show in Las Vegas, I spoke with Robert Tuchman of Amaze Media Labs to discuss how companies are using podcasts and YouTube to build authority, generate leads, and scale their content strategy. Robert goes over why most podcasts fail t... more
The Solomon Islands sit at a pivotal moment. With the IMF’s latest review highlighting both resilience and vulnerability, this South Pacific archipelago faces a rare window to shift from resource-dependent industries toward high-value professional se... more
What happens when the global development system that supported investment promotion for decades suddenly disappears? Today we break down the profound shift confronting investment promotion agencies as the U.S. withdraws from dozens of international i... more
In February 2026, the International Monetary Fund completed a mission to Honduras, offering an important signal about the country’s economic trajectory. For executives in tech, BPO, and professional services, IMF assessments are key indicators of sov... more
The United States and Uzbekistan have announced a new strategic investment partnership focused on critical minerals, energy, and infrastructure. The agreement, backed by the U.S. Development Finance Corporation (DFC) and Uzbek economic leaders, aims ... more
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Apple Podcasts | #4 |  Singapore/News/Tech News |
Apple Podcasts | #142 | Singapore/News |
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Global Services: FDI, CX, BPO & Tech launched 2 years ago and published 13 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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