Gain Grow Retain
Gain Grow RetainIn the podcast dedicated to customer success leaders in the B2B SaaS and tech space, hosts Jeff Breunsbach and Jay Nathan share conversations about growing and scaling subscription businesses with a customer-first approach. The podcast is aimed at SaaS and technology leaders who are facing the day to day challenges of scaling. This podcast is brought to you by Higher Logic.
| Publishes | Weekly | Episodes | 295 | Founded | 6 years ago |
|---|---|---|---|---|---|
| Categories | BusinessTechnologyManagement | ||||
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Latest Episodes
Onboarding is arguably one of the most critical components of customer engagement and retention, so scaling it well is important.
This week, Brittany Soinski, Manager, Onboarding at Loom joins Jay Nathan to share how her team has tackled this progra... more
This week, Jeff talks with Jake McKee, founder of Jake McKee Consulting about community's role in business. Jake shares some critical points for companies looking to bring a community program into their business model that help ensure it is more than... more
This week, Dan Ennis, Manager of Scaled Customer Success at Monday.com joins Jay Nathan to continue our series about Scaled CS.
Starting with Dan's definition of scale, "Increasing the impact with customers without necessarily having the same increa... more
This week Jay Nathan is joined by Nisha Baxi, Head of Community and Digital CS at Gong to discuss the 5 questions that are often asked by companies who haven't implemented community.
• Why Community (What is the ROI/Value)
• Who should own and run ... more
Key Facts
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Reviews
- Strategic CS Content
Sharing valuable information in digestible chunks! A must listen!
Apple Podcasts5Laliskey
United States2 years ago - Must listen!
Excellent podcast for anyone in business from SMB to enterprise.
Apple Podcasts5HBR!2United States3 years ago - Sr. CSM
Great content, as a CSM I love keeping up to date with thought leaders and industry insights, this is a great place if you’re looking for the same.
Apple Podcasts5jonstampUnited States3 years ago - Amazing Podcast!
This is a must listen for any CS professional! Love the topics, and unlike a lot of other podcasts or webinars that focus on very surface level topics, they really drill down into actionable takeaways for the listener. I’ve recommended this to all of my friends and colleagues and will continue to do so. Thanks for putting out such great content.
Apple Podcasts5John PapaleUnited States3 years ago - Real Customer Success Shop Talk
Love the episodes and community built around GGR. The conversations are real, not selling you ‘stuff’ and the tips actionable.
Apple Podcasts5EdanzicaUnited States3 years ago
Top Management Podcasts
Audience Metrics
Listeners, social reach, demographics and more for this podcast.
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Gain Grow Retain launched 6 years ago and published 295 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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