Rephonic
Artwork for CHURN FM
Customer Success
Retention Strategies
Subscription Economy
Vendr
Software Pricing Transparency
Saas Buying Process
Objection Handling
Product Management
Customer Retention
Product Development
User Engagement
Churn Reduction
B2B Saas
Mobile App Growth
Retention
E-Commerce Growth
Cross-Functional Collaboration
Homepage Optimization
No-Code Development
Customer Experience

CHURN FM is the podcast for subscription economy pros. Every Wednesday we hear how the world’s fastest growing companies are tackling churn and using retention & engagement to fuel their growth.

PublishesTwice monthlyEpisodes300Founded7 years ago
Number of ListenersCategories
BusinessTechnology

Listen to this Podcast

Artwork for CHURN FM

Latest Episodes

Today on the show, we have Susan Keplinger, CEO of Force of Nature, a boutique performance marketing shop behind the growth of brands like Ring, Oofos, and other category leaders. With experience building data-driven growth engines across e-commerce ... more

Today on the show, we have Kevin White, Head of Marketing at Scrunch AI, a platform helping brands stay discoverable in the era of AI-powered search. Kevin brings experience from leading go-to-market and marketing teams at Segment, Retool, and Common... more

Today on the show we have Vova Feldman, the Founder and CEO of Freemius.

In this episode, Vova shares his experience in launching Freemius from a side project into a platform powering thousands of indie software businesses.

We then discussed how Fr... more

Today on the show we have Casey Hill, CMO of DoWhatWorks, a patented growth experiment tracking engine that reveals which website changes actually drive results. Casey brings experience from ActiveCampaign, his work as a Stanford instructor and advis... more

Key Facts

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Recent Guests

Susan Keplinger
CEO of Force of Nature, a boutique performance marketing shop and advisor to companies.
Force of Nature
Episode: EP299 | How to Build a Brand That Speaks to Robots and Humans with Susan Keplinger | Force of Nature
Casey Hill
CMO of DoWhatWorks, a patented growth experiment tracking engine.
DoWhatWorks
Episode: E296 | What thousands of A/B tests reveal about websites that convert and retain with Casey Hill | DoWhatWorks
Kevin Indig
Growth advisor and partner at HyperGrowth Partners, former director of SEO at Shopify.
HyperGrowth Partners
Episode: E295 | The Future of SEO in an AI-First world with Kevin Indig | HyperGrowth Partners
Alexander Theuma
General partner at BackFuture VC Fund and founder of SaaStock, helping B2B SaaS founders
BackFuture, SaaStock
Episode: E294 | SaaS isn’t dead, it’s just different: Alexander Theuma from SaaStock on the industry’s turning point
Andrew Davies
CMO of Paddle and former co-founder of Adio
Paddle
Episode: E291 | From Champagne Problems to Category Creation: The Rise of Paddle’s Merchant of Record Play with Andrew Davies
Ryan Seams
Head of Customer Success at AssemblyAI, a speech AI company.
AssemblyAI
Episode: E290 | From PLG Pains to AI Gains: Rethinking Retention with Ryan Seams of AssemblyAI
Ziv Peled
Chief Customer Officer at AppsFlyer
AppsFlyer
Episode: E289 | How AppsFlyer Uses AI to Build Superhuman CS Teams with Ziv Peled
Sivan More
VP of Customer Success at HiBob, with over two decades in customer-facing roles
HiBob
Episode: E288 | How AI Is Transforming Customer Success with Sivan More of HiBob
Miguel Fernandez Larrea
CEO and co-founder of Capchase, empowering businesses to grow faster with non-dilutive capital, payments, and revenue acceleration software.
Capchase
Episode: E287 | From CAC Recovery to Higher ACVs: The Power of Upfront Payments with Miguel Fernandez Larrea

Host

Andrew Michael
Host specializing in customer retention and engagement strategies, with extensive knowledge in the subscription economy and practices to minimize churn.

Reviews

4.8 out of 5 stars from 70 ratings
  • Must-listen for SaaS enthusiasts and practitioners

    Every episode has real-world practical tips and ideas that I can incorporate into my toolkit. Fantastic line-up of guests and Andrew does a great job of drawing out key insights and take-aways so there is always something fresh and unique. Highly recommend 🎧

    Apple Podcasts
    5
    ShilpiNarang
    United States2 years ago
  • Insightful conversations about building enduring products

    Churn FM consistently offers a deep dive into the world of building engaging, retentive, and enduring products. Each episode is packed with actionable insights and expert advice. Whether you're a seasoned pro or just getting started, this podcast is a must-listen! ⭐️⭐️⭐️⭐️⭐️

    Apple Podcasts
    5
    TSunset
    United States2 years ago
  • Highly recommended!

    I'm always impressed by the caliber of guests and the depth of conversation on Churn FM. The host(s) does a great job guiding the discussion, ensuring listeners walk away with valuable takeaways. Can't wait for the next episode!

    Apple Podcasts
    5
    Sofiaqt
    United States2 years ago
  • Engaging conversations every time!

    I'm always impressed by the caliber of guests and the depth of conversation on Churn FM. Andrew does a great job guiding the discussion, ensuring listeners walk away with valuable takeaways. Can't wait for the next episode! 👍

    Apple Podcasts
    5
    jesssd
    United States2 years ago
  • Insightful Session

    Really enjoy this podcast - Andrew is insightful, asks thoughtful questions, and engages with is speakers. You can tell it is not scripted (in the best possible way). Also, fabulous speakers!

    Apple Podcasts
    5
    Kelseyqudjjsha
    United States2 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

It's noted for its focus on relevant industry challenges, particularly around customer retention and engagement, making the content feel timely and significant.
Listeners appreciate the actionable insights and practical tips shared in each episode, making it a valuable resource for those involved in the subscription economy.
The host's ability to guide engaging conversations with high-caliber guests enriches the listening experience, with many citing the diverse perspectives offered.

Top Business Podcasts

Talking Points

Recent interactions between the hosts and their guests.

EP299 | How to Build a Brand That Speaks to Robots and Humans with Susan Keplinger | Force of Nature
Q: What's one question that you wish more people would ask you, but they don't when it comes to their performance marketing?
How can I trust this data so that I can confidently make decisions based on it?
EP299 | How to Build a Brand That Speaks to Robots and Humans with Susan Keplinger | Force of Nature
Q: What's one thing that you know today about churn and retention that you wish you knew when you got started with your career?
Retention and customer happiness matter immensely, and without it, acquisition efforts mean nothing.
E298 | Why LLM Agents Are Now your VIP Visitors and How to Optimize for Them
Q: What's one question when it comes to growth that you wish more people would ask you but they don't?
Naming conventions in marketing campaigns are critical for organization and clarity, which is essential for scaling growth effectively.
E298 | Why LLM Agents Are Now your VIP Visitors and How to Optimize for Them
Q: What's one thing that you know today about churn and retention that you wish you knew when you got started with your career?
I learned that it's crucial to understand the long tail retention curve and to invest in customer acquisition when you see a healthy retention dynamic.
EP297 | How Freemius Aligns Pricing With Growth to Reduce Graduation Churn
Q: What's one question that you wish more people would ask you when it comes to choosing a merchant record, but they don't?
Not enough people understand the real underlying cost of payment processing and often don't realize they may be paying significantly more due to various hidden fees.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
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Frequently Asked Questions About CHURN FM

What is CHURN FM about and what kind of topics does it cover?

Focusing on the subscription economy, this podcast features in-depth conversations with industry leaders about mastering customer retention and engagement strategies. Episodes frequently cover diverse topics such as performance marketing, pricing models, and the impact of artificial intelligence on customer success, shedding light on the real-world challenges companies face in reducing churn. Unique in its approach, it combines actionable insights with discussions around current trends and innovations, making it a crucial resource for professionals in technology and business seeking to enhance their strategies in the fast-paced, subscription-driven market.

Where can I find podcast stats for CHURN FM?

Rephonic provides a wide range of podcast stats for CHURN FM. We scanned the web and collated all of the information that we could find in our comprehensive podcast database. See how many people listen to CHURN FM and access YouTube viewership numbers, download stats, audience demographics, chart rankings, ratings, reviews and more.

How many listeners does CHURN FM get?

Rephonic provides a full set of podcast information for three million podcasts, including the number of listeners. View further listenership figures for CHURN FM, including podcast download numbers and subscriber numbers, so you can make better decisions about which podcasts to sponsor or be a guest on. You will need to upgrade your account to access this premium data.

What are the audience demographics for CHURN FM?

Rephonic provides comprehensive predictive audience data for CHURN FM, including gender skew, age, country, political leaning, income, professions, education level, and interests. You can access these listener demographics by upgrading your account.

How many subscribers and views does CHURN FM have?

To see how many followers or subscribers CHURN FM has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.

Which podcasts are similar to CHURN FM?

These podcasts share a similar audience with CHURN FM:

1. Radiolab
2. Hidden Brain
3. The Bill Simmons Podcast
4. The Daily

How many episodes of CHURN FM are there?

CHURN FM launched 7 years ago and published 300 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact CHURN FM?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

Where can I see ratings and reviews for CHURN FM?

Rephonic pulls ratings and reviews for CHURN FM from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.

View all the reviews in one place instead of visiting each platform individually and use this information to decide if a show is worth pitching or not.

How do I access podcast episode transcripts for CHURN FM?

Rephonic provides full transcripts for episodes of CHURN FM. Search within each transcript for your keywords, whether they be topics, brands or people, and figure out if it's worth pitching as a guest or sponsor. You can even set-up alerts to get notified when your keywords are mentioned.

What guests have appeared on CHURN FM?

Recent guests on CHURN FM include:

1. Susan Keplinger
2. Casey Hill
3. Kevin Indig
4. Alexander Theuma
5. Andrew Davies
6. Ryan Seams
7. Ziv Peled
8. Sivan More

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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