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EXECUTIVE CIRCLE Podcast

ServiceNow Community
Digital Transformation
Customer Experience
Artificial Intelligence
Generative AI
Automation
Continuous Improvement
Government Strategy
Public Services
Data Quality
Technology Leadership
Defra
Mitie
Healthcare
Agentic AI
Data Strategy
Employee Experience
Experian
Digital Skills
Public Sector
Environmental Sustainability

The ServiceNow UK and Ireland EXECUTIVE CIRCLE podcast invites listeners to hear debate and discussion on the issues of the day, elevating conversation away from products to focus on the bigger business opportunities. Embrace knowledge, access new perspectives and help define the future.Visit the EXECUTIVE CIRCLE insights hub to discover more inspiring content and to join the community: ww... more

PublishesTwice monthlyEpisodes26Founded3 years ago
Number of ListenersCategories
Tech NewsNewsBusiness

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Latest Episodes

A conversation with Jody Elliott, Head of IT Risk and Sustainability at National Grid, on embedding responsible AI and sustainability at scale.

In this episode of the ServiceNow Executive Circle Podcast, Jody Elliott, Head of IT Risk and Sustainab... more

AI, Skills, and the Future of Work at Aviva

In this episode of the ServiceNow Executive Circle podcast, Kat Finch is joined by Dan Godfrey, Group People Transformation and Talent Director at Aviva, to explore how people strategy, technology, and A... more

A conversation with HR leader Davis Aguilar on Diageo’s shift toward simplicity, agility, and world-class HR excellence.

In this episode, Davis Aguilar—Global Head of HR Operations at Diageo, the global spirits company behind brands like Guinness,... more

In this episode of the ServiceNow UK&I Executive Circle Podcast, host Kat Finch speaks with Nick Pearson, CIO of Ricoh Europe, about how the company has successfully evolved from a traditional manufacturer to a technology-driven services business. Ni... more

In this episode of the ServiceNow Executive Circle Podcast, Jacqueline McGirr, VP of Global Change & Employee Experience at Kerry Group, shares her journey and insights on transforming HR service delivery through technology, automation, and AI. Drawi... more

In this episode of the ServiceNow Executive Circle podcast, Kat Finch sits down with Alex Hunter — global brand expert and former Global Head of Digital at Virgin Group — for a fast-paced, deeply insightful conversation on customer experience, AI, an... more

How Lloyds Banking Group is redefining colleague experience through agile transformation and GenAI.

In this edition of the ServiceNow UK & I Executive Circle Podcast, host Kat Finch talks with Claire Sherwin, Colleague Success Director at Lloyds Ba... more

In this episode of the ServiceNow Executive Circle Podcast, Jacqueline McGirr, VP of Global Change & Employee Experience at Kerry Group, shares her journey and insights on transforming HR service delivery through technology, automation, and AI. Drawi... more

Key Facts

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Recent Guests

Rob Barnes
Chief Digital and Technology Officer at ASDA
ASDA
Episode: ASDA's Digital Transformation & Retail Innovation with Rob Barnes
Paul Mukherjee
CTO of Defra, the Department for Environment, Food, and Rural Affairs
Defra
Episode: Unlocking AI and Digital Transformation: A Conversation with Defra’s CTO
Dr. Laura Gilbert
Director of Data Science for 10 Downing Street and Director of Incubator for Artificial Intelligence
UK Government
Episode: Using AI to make Government more Human
Gina Gill
Chief Strategy Officer for The Cabinet Office's Central Digital and Data Office.
The Cabinet Office
Episode: Digital & AI transformation in the Public Sector
Andy Morgan
CEO of Smart CT
Smart CT
Episode: Episode Ten: Smart CT - keeping innovation flowing for continuous improvement

Host

Kat Finch
Host of the ServiceNow UK&I EXECUTIVE CIRCLE podcast, known for addressing pivotal topics in technology and business leadership.

Talking Points

Recent interactions between the hosts and their guests.

AI Transformation & The Future of Work
Q: What can businesses do with AI and GenAI tools to improve productivity?
The answer varies; it largely depends on how data-centric the business is and what current data strategies they have in place.
ASDA's Digital Transformation & Retail Innovation with Rob Barnes
Q: How do you see AI just impacting the retail industry in general?
Rob discusses AI's transformative role in customer service and supply chain management, emphasizing its potential for enhancing decision-making and personalizing customer interactions.
ASDA's Digital Transformation & Retail Innovation with Rob Barnes
Q: Do you think there was almost this pivot to technology that would deal with the macro trends that retailers were facing?
Rob reflects on how blockchain technology didn't meet expectations, suggesting retailers opted for simpler technologies that provided value without the complexities of blockchain.
ASDA's Digital Transformation & Retail Innovation with Rob Barnes
Q: Can you tell us a little bit more about what that journey has entailed for you so far?
Rob describes the significant technology transformation at ASDA as they separated from Walmart, detailing the implementation of new technology across various areas of the business.
Episode Ten: Smart CT - keeping innovation flowing for continuous improvement
Q: As a CEO speaking to other CEOs, what are some of the top tips that you would give to sort of look at tackling ESG?
Engage employees, get multiple departments involved, and integrate ESG into business objectives.

Audience Metrics

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Frequently Asked Questions About EXECUTIVE CIRCLE Podcast

What is EXECUTIVE CIRCLE Podcast about and what kind of topics does it cover?

The content primarily centers around the transformative role of technology, particularly artificial intelligence, in various sectors such as retail, government, and business operations. Frequent discussions revolve around the implications of digital transformation, data management, and enhancing customer experiences through innovation. Episodes often feature industry leaders sharing insights on leveraging AI and technology to create strategic advantages, improve operational efficiency, and drive meaningful change. Noteworthy is the focus on balancing human engagement with automation, reflecting a thoughtful approach to the evolving landscape of work in the digital age.

Listeners can expect to gain valuable perspectives on how businesses ca... more

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These podcasts share a similar audience with EXECUTIVE CIRCLE Podcast:

1. The AI Daily Brief: Artificial Intelligence News and Analysis

How many episodes of EXECUTIVE CIRCLE Podcast are there?

EXECUTIVE CIRCLE Podcast launched 3 years ago and published 26 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on EXECUTIVE CIRCLE Podcast?

Recent guests on EXECUTIVE CIRCLE Podcast include:

1. Rob Barnes
2. Paul Mukherjee
3. Dr. Laura Gilbert
4. Gina Gill
5. Andy Morgan

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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