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Artwork for Ecommerce Playbook: Numbers, Struggles & Growth

Ecommerce Playbook: Numbers, Struggles & Growth

Common Thread Collective
Ecommerce
E-Commerce
Meta
Common Thread Collective
Customer Acquisition
Black Friday
Incrementality Testing
Cyber Monday
DTC Brands
Marketing Strategies
Marketing Strategy
Incrementality
Ecommerce Marketing
Forecasting
Tariffs
Influencer Marketing
Applovin
Cash Flow Management
Product Development
Growth Strategy

2020 transformed the world of ecommerce forever. For the modern DTC brand, the rewards have never been greater. But the waters have also never been choppier, and the way forward has never been more uncertain. So how do you navigate this dangerous new reality? No matter how you do it, you’d better not do it alone. That’s where the Ecommerce Playbook Podcast comes in — join Common Thread Collective’... more

PublishesTwice weeklyEpisodes418Founded10 years ago
Number of ListenersCategory
Business

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Artwork for Ecommerce Playbook: Numbers, Struggles & Growth

Latest Episodes

What happens when a home flipper and an aspiring doctor decide to start selling lights during a pandemic? You get Lighthouse Co a curated lighting and home goods brand with 20,000+ SKUs, serving designers and homeowners across Canada and the US.

In ... more

Steve Rekuc, Director of Data at Common Thread Collective, joins Richard to break down the Q1 2026 vs Q1 2025 year-over-year data from the DTC Index.

The headline: Meta spend is up 25% year over year while ROAS only degraded 3%. Google ROAS actually... more

The number one pain point brands bring to us: "My current agency gives me execution, not strategy."

Luke and Richard, break down why that complaint, while valid, doesn't go far enough.

Most brands are stuck in one of two broken relationships:

* more

Taylor and Luke, walk through exactly how the Prophit Engine system enables one person to deliver the work and outcome of three.

This isn't about replacing people with AI. It's about what happens when you combine 12 years of methodology, a purpose-b... more

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Recent Guests

Jimmy Kim
Co-founder/CEO of Commerce Roundtable
Commerce Roundtable
Episode: Why CTC Bought Into Commerce Roundtable
Joy Sharma
Head of Profit Engine 7 Accelerator program
Common Thread Collective
Episode: The Growth System for Brands Under $1M
Adrianne Barkley
VP of Performance Creative at Common Threat Collective
Common Threat Collective
Episode: In-House Creator, Outsourced Management: The New Creative Model
Ryan Pinkham
VP of Go-To-Market at TaxCloud
TaxCloud
Episode: The Sales Tax “Nexus” Trap Most Brands Miss
Jennifer Peters
Director of DTC, MarTech and Digital Compliance at OLLY
OLLY
Episode: How OLLY Built a Retention Engine for a Brand Sold Everywhere
Dean Brennan
CEO of Heart & Soil
Heart & Soil
Episode: Welcome to Q5: The Most Important Quarter You’re Ignoring
Dave Huffman
CEO of Fifth Hammer
Fifth Hammer
Episode: Welcome to Q5: The Most Important Quarter You’re Ignoring
Brian Sikansky
Growth Strategy Manager
Common Thread Collective
Episode: From Campaigns to Cash Flow: How to Build a Forecast That Works
Adrienne Austin
VP of Creative at Common Thread Collective
Common Thread Collective
Episode: 5 Last-Minute BFCM Fixes You STILL Have Time to Make

Hosts

Richard Gaffin
Co-host of the Ecommerce Playbook Podcast; Director of Digital Product Strategy; focused on ecommerce strategy, growth, and software-enabled operations.
Taylor Holiday
Co-host of the Ecommerce Playbook Podcast; CEO/Co-founder focused on ecommerce growth, agency leadership, and strategic partnerships.

Reviews

4.8 out of 5 stars from 182 ratings
  • Great content, bad audio

    I love these guys and their content. I can’t listen to the podcast because EVERY other WORD is LOUD and THEN soft. IT gives ME a HEADACHE. It’s like one of the hosts’ mic is on a string swinging by his mouth like a pendulum. Get a mic that stays the same distance from your mouth and I’ll listen to every episode! Please please!!

    Apple Podcasts
    2
    Bbew00
    United Statesa year ago
  • Must listen to DTC Ecommerce podcast

    I’ve been listening to this podcast for years. Jam packed with ad buying tactics, industry trends, and actionable Ecommerce insights. If you’re in Ecommerce I highly recommend listening to this podcast!

    Apple Podcasts
    5
    samshaw01
    United States2 years ago
  • Advertising agency that doesn’t advertise

    Imagine hiring an advertising agency and they tell you to fix your margins, reduce fixed costs, and launch better products.

    Like, duh. Maybe some people need a podcast and to pay 5 figure monthly retainers to figure that out but pretty crazy.

    There is still occasional nuggets of gold but crazy to me how little is actually about ADVERTISING

    Apple Podcasts
    4
    Swagtitties
    United States2 years ago
  • Bunch of bros... steer away

    Everyone in here is a white douche...

    Apple Podcasts
    1
    GaetanoGargiuloParis
    France2 years ago
  • One of the best podcast

    For DTC-brands and agencies to listen to.

    Apple Podcasts
    5
    Grym122
    Sweden2 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Industry praise for actionable ecommerce tactics and candid discussions with strong guest lineups.
Some reviews mention inconsistent audio quality and production issues that occasionally distract from content.
Listeners frequently cite value from real-world frameworks and growth case studies.

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Talking Points

Recent interactions between the hosts and their guests.

The Right Way to Use AI in Your Ad Creative
Q: How should brands structure testing to maximize learning and minimize wasted spend?
Use the Learnings Container and marketing calendar moments to test five elements at once (landing pages, offers, creative, emails, etc.), then harvest the winners into evergreen while carrying forward only the successful variables to future tests.
The Ruthless Forecast: How We Hold 7-Figure Brands Accountable
Q: How do you convince a seven-figure brand owner that forecasting is valuable?
By showing a bottoms-up forecast built from the client's current actions, pairing it with concrete, tied-to-action scenarios, and demonstrating how day-to-day decisions drive long-term outcomes, which makes the forecast both accountable and actionable.
How OLLY Built a Retention Engine for a Brand Sold Everywhere
Q: What made you choose Attentive for your email marketing platform?
We were impressed by their support and the integration of SMS and email in one platform, which simplifies our marketing strategy.
How OLLY Built a Retention Engine for a Brand Sold Everywhere
Q: How do you handle customer data and relationship management given your broad retail distribution?
We leverage our loyalty program to capture data and try to understand customer behavior without pressuring them to switch channels.
Why Retention Starts at Acquisition: A New Approach to LTV Growth
Q: What is the number one thing that you can do right now to sort of increase your retention performance?
Look at your revenue over time charts, analyze drop-offs and focus on first-time customer retention.

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Frequently Asked Questions About This Podcast

What is This Podcast about and what kind of topics does it cover?

The show centers on actionable guidance for growing and sustaining DTC ecommerce brands, often through a blend of growth tactics, measurement, and operational leverage. Episodes frequently explore topics like incrementality testing, creative strategy, budget optimization, and the intersection of marketing with finance and product. A standout aspect is the emphasis on software-enabled approaches and accountability, with guests ranging from CMOs to retention experts and agency leaders, all sharing practical frameworks and real-world case studies that listeners can apply directly to their businesses.

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These podcasts share a similar audience with this podcast:

1. OPERATORS
2. The Andrew Faris Podcast
3. Shopify Masters
4. My First Million
5. The Startup Ideas Podcast

How many episodes of this podcast are there?

this podcast launched 10 years ago and published 418 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on this podcast?

Recent guests on this podcast include:

1. Jimmy Kim
2. Joy Sharma
3. Adrianne Barkley
4. Ryan Pinkham
5. Jennifer Peters
6. Dean Brennan
7. Dave Huffman
8. Brian Sikansky

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