The CX Leader Podcast | A resource for customer experience leaders
Walker InformationThe CX Leader Podcast provides insights for customer experience (CX) and experience management (XM) leaders to improve their business results by unlocking the potential of their customer experience, helping their customers and prospects want to do more business with them. The CX Leader Podcast is produced by Walker, an experience management consulting firm that helps companies accelerate their XM ... more
| Publishes | Weekly | Episodes | 320 | Founded | 6 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | BusinessNewsBusiness News | |||
Listen to the Podcast
Latest Episodes
We’ve all experienced it: that nagging, frustrating, and sometimes maddening feeling we get when something collides with our productivity. And while it can sometimes feel trivial, that type of friction adds up and affects our interactions with custom... more
Bonus content are audio clips of interviews that we couldn’t include in an episode but still contains great advice for our listeners, and this content is only available to those that follow the show through their favorite podcast provider. more
Producer's Note: This episode originally released on March 7, 2023. Natalie Onions discussed how she became a customer experience professional and offered some great advice for newer CX pros on how to grow their careers in customer experience. Please... more
It's an often-misunderstood industry that exists between healthcare and hospitality and includes all the complexities of strict regulation and event management. And to add more complication, it includes an element of emotional support. Funeral homes ... more
Insights
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Reviews
- Can it be more boring? Seriously?
One third of each episode is about the guest, one third is about the very basic definition of the topic as if the listener does not even know what is CX. No real insight! Nada
Apple Podcasts1DJ Palaniswamy
Germany3 years ago - Insights Abound
Lots of valuable nuggets in nearly every episode.
Apple Podcasts5derbeagle
United States5 years ago - Awesome show, highly recommend!
Steve and his guests provide some incredibly actionable and compelling content on how to effectively grow your business by championing your customer. more
Apple Podcasts5J. BarshopUnited States6 years ago
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Audience
Listeners, engagement and demographics and more for this podcast.
| Listeners per Episode | Gender Skew | Engagement Score | |||
|---|---|---|---|---|---|
| Primary Location | Social Media Reach | ||||
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The CX Leader Podcast launched 6 years ago and published 320 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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