The CX Leader Podcast | A resource for customer experience leaders
Walker InformationThe CX Leader Podcast provides insights for customer experience (CX) and experience management (XM) leaders to improve their business results by unlocking the potential of their customer experience, helping their customers and prospects want to do more business with them. The CX Leader Podcast is produced by Walker, an experience management consulting firm that helps companies accelerate their XM ... more
| Publishes | Twice monthly | Episodes | 340 | Founded | 8 years ago |
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| Categories | NewsBusiness NewsBusiness | ||||
Listen to this Podcast
Latest Episodes
It's a great time to be a CX leader and we here at Walker have had a fun time producing this podcast. But after over 330 episodes speaking with fantastic people from across the globe, covering topics to help you get the most from customer experience,... more
Change is hard. And that's not the first time we've said those words on this podcast. When it involves breaking through entrenched practices within a company, it can be especially difficult - but not impossible. With a little buy-in, some quick wins ... more
While it might not seem significant at first, securing a place to park your car is an important event. Sure, it's not life or death, but during large events it can be time sensitive. Sometimes it's the first experience people have when attending a co... more
Today's marketing playbooks put social media at the top of many strategies, but regardless of its prevalence, your website is still your business hub and a vital extension of your brand. But when your customers say your site is not friendly or functi... more
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Reviews
honest and actionable feedback from those who do it best. easy to listen to, great to listen to while making lunch or driving home
Audible5Marina Albert
United Statesa year ago- incredible content
honest and actionable feedback from those who do it best. easy to listen to, great to listen to while making lunch or driving home
Audible5Marina AlbertUnited Statesa year ago - Can it be more boring? Seriously?
One third of each episode is about the guest, one third is about the very basic definition of the topic as if the listener does not even know what is CX. No real insight! Nada
Apple Podcasts1DJ Palaniswamy
Germany4 years ago - Insights Abound
Lots of valuable nuggets in nearly every episode.
Apple Podcasts5derbeagleUnited States6 years ago - Awesome show, highly recommend!
Steve and his guests provide some incredibly actionable and compelling content on how to effectively grow your business by championing your customer.
Highly recommend listening and subscribing to CX Leader Podcast if you want the knowledge AND mindsets to build a brand customers flock to (and reach your overall business goals as a result)!
Apple Podcasts5J. BarshopUnited States7 years ago
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Frequently Asked Questions About The CX Leader Podcast
What is The CX Leader Podcast about and what kind of topics does it cover?
Focusing primarily on customer experience (CX) and experience management (XM), valuable insights and strategies are shared to assist leaders in enhancing their organizations' customer-centricity. The content covers transformative practices from a range of industries, reflecting on evolving trends spurred by technology and disruptive market conditions. Notable themes include the integration of customer feedback, the importance of emotional connections in business interactions, and empirical discussions around case studies and expert perspectives that reveal actionable techniques to foster loyalty and satisfaction among customers. This platform is particularly distinctive for its engagement with industry experts and commitment to practical ad... more
Where can I find podcast stats for The CX Leader Podcast?
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How many listeners does The CX Leader Podcast get?
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What are the audience demographics for The CX Leader Podcast?
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How many subscribers and views does The CX Leader Podcast have?
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Which podcasts are similar to The CX Leader Podcast?
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How many episodes of The CX Leader Podcast are there?
The CX Leader Podcast launched 8 years ago and published 340 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
How do I contact The CX Leader Podcast?
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Where can I see ratings and reviews for The CX Leader Podcast?
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What guests have appeared on The CX Leader Podcast?
Recent guests on The CX Leader Podcast include:
1. Talar Ozcanian
2. Andrea Cedillo
3. Rajesh Sankaran
4. Chelsea Reynolds
5. Megan Burns
6. Pat Gibbons
7. Joe Chiew
8. Dan Silvert
To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.