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CSM Toolbox

Isabel Ruiz

Welcome to CSM Toolbox with Isabel Ruiz. In each bi-weekly episode, we'll hear from experts in Customer Success, Product, Community Management and Marketing to name a few and learn more about their journey and insights.So, what's in your toolbox?

PublishesWeeklyEpisodes50Founded5 years ago
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Angela is a Senior Customer Success Leader & Startup Advisor. 

Passionate about building high performing teams and mentor others to reach their full potential.

For the past +8 years, she led and operationalized multiple customer success... more

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Steffen is the Co-Founder and CMO at Dream Data, which delivers tools and enables algorithmic decision-making in marketing and sales.

Dreamdata is the B2B revenue attribution platform for small to midsize B2B companies seeking to stop t... more

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Antonia is the Co-Founder and CEO of Toucan, the video platform built for networking. 

She is a recent graduate of Stanford University, having studied Economics and Political Science. 

Prior to Toucan, her work experience was largely in... more

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Judy is a Work Psychologist with a passion for change and helping individuals and organizations alike thrive.

She works as a coach for Strengths Consultancy, where their goal is to provide organizations with the tools and knowledge to i... more

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Reviews

5.0 out of 5 stars from 6 ratings
  • I listened through a few episodes and didn’t find the materials helpful, it would be helpful to have a solid agenda and focused outcomes.

    Audible
    1
    Roger Swanson
    United States3 years ago
  • Not super helpful

    I listened through a few episodes and didn’t find the materials helpful, it would be helpful to have a solid agenda and focused outcomes.

    Audible
    1
    Roger Swanson
    United States4 years ago
  • Short and Informative!

    Isabel has a great way of explaining principles of Customer Success in a simple and concise way. She is great and I highly recommend this podcast for any CS professional

    Apple Podcasts
    5
    jaredorr
    United States5 years ago
  • Super informative!

    Great podcast, such helpful information, especially for me in my B2B role! Highly recommend.

    Apple Podcasts
    5
    cooooourtney8891
    United States5 years ago
  • Excellent podcast.

    Great show, very informative content. Nice accent too.

    Apple Podcasts
    5
    Benocho
    Ireland5 years ago

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