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Crucial Skills | Management & Accountability

Crucial Learning
Crucial Learning
Crucial Conversations
Leadership
Crucial Skills Podcast
Psychological Safety
Discretionary Effort
Feedback
Workplace Communication
Starting With Heart
200% Accountability
Behavior Change
Power Dynamics
Communication
Strength Deployment Inventory
Leaving a Job
Framing Conversation
Vince Lombardi
Behavioral Blinker
Safety In Dialogue
Professional Relationships

What if the biggest problems at work—and in life—aren’t about strategy, but about how we communicate and respond when it matters most?The Crucial Skills Podcast, by Crucial Learning, is where behavioral science meets real-life application. Each episode explores the skills that have the greatest impact on results, from turning disagreement into dialogue and holding others accountable, to building b... more

PublishesWeeklyEpisodes9Founded2 months ago
Number of ListenersCategories
BusinessManagementSelf-ImprovementEducation

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Artwork for Crucial Skills

Latest Episodes

Accountability is one of the most talked-about topics in organizational culture, yet one of the least understood. We’re here to fix that.

Justin Hale, coauthor of Crucial Accountability, makes the case that accountability isn't just a personality tr... more

Have you ever avoided giving feedback because you didn’t want to create tension, damage a relationship, or say the wrong thing?

Justin Hale breaks down why feedback conversations often go wrong and shares a practical framework for making them more p... more

In recent years, "quiet quitting" has made headlines as employees grow increasingly burned out and disengaged. But while it feels like a recent phenomenon, is it actually new?

Joseph Grenny, New York Times bestselling author and co-founder of Crucia... more

Have you ever had a boss you just didn’t like? Did it ever make you want to leave? You’re not alone—and there’s a better way to handle it.

Emily Gregory breaks down what it’s like navigating a difficult boss. Rather than focusing on the frustrations... more

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Recent Guests

Joseph Grenny
New York Times bestselling author and co-founder of Crucial Learning
Crucial Learning, Unitas Labs, The Other Side Academy
Episode: How to Fix Your Accountability Problem | Three Crucial Conversations for Leaders with Joseph Grenny
Emily Gregory
Co-author of Crucial Conversations and Master Trainer
Crucial Learning
Episode: The Manager’s Dilemma | Balancing Empathy and Accountability with Emily Gregory

Reviews

5.0 out of 5 stars from 10 ratings
  • The Most Important Skills for Relationships and Results

    The skills that Crucial Learning shares on this podcast are life-changing. I’m so glad to have another forum to access this valuable content. It’s given me confidence in some of the trickiest situations and helped me to get through tough situations with my relationships in tact.

    Apple Podcasts
    5
    Brittnem9
    United Statesa month ago
  • Helping me be a better human

    So glad this podcast exists. The first episode is a great indicator of what’s to come: identifiable and relatable skills that help me be a better, kinder human being.

    Apple Podcasts
    5
    SomeGuy’sOpinion
    United Statesa month ago
  • Research-backed skills that work

    I’ve been learning from Crucial Learning courses, webinars and ebooks for years - I’m so excited for this podcast. The first episodes have been great! I love how they don’t just give ideas or sound bites - they provide practical skills and examples I can use immediately to bless my life and my relationships. The things they teach work!

    Apple Podcasts
    5
    Crucial Fan
    United Statesa month ago

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Talking Points

Recent interactions between the hosts and their guests.

How to Fix Your Accountability Problem | Three Crucial Conversations for Leaders with Joseph Grenny
Q: How do you handle employees who are doing the minimum but still expect promotions and high appraisals?
Reset expectations early with a positive frame, clearly communicate contribution versus ambition, and ensure managers have difficult conversations to close the gap before it becomes crushing; the organization must address escalating expectations and actual performance.
The Manager’s Dilemma | Balancing Empathy and Accountability with Emily Gregory
Q: What tools or tactics improve motivation when stressors overwhelm an employee, and how do you connect with their underlying motivation?
Focus on connecting with the employee's source of motivation rather than trying to drum up motivation directly; leverage social influence, peers, and value alignment to reframe work in a way that resonates with them, while maintaining accountability.
The Manager’s Dilemma | Balancing Empathy and Accountability with Emily Gregory
Q: How can a manager address significant sick absenteeism by leading with empathy while holding team members accountable?
Acknowledge the burden of stress and adjust expectations to reflect leave policies; use empathy to understand individual situations, but set clear expectations and plan-based adjustments to support both the employee and the team, ensuring fairness and compliance.
The Manager’s Dilemma | Balancing Empathy and Accountability with Emily Gregory
Q: What if empathy with your staff does not work and they take advantage of that?
Pair empathy with accountability; if patterns persist and trust erodes, you need to shift to a pattern-focused or trust-based conversation rather than staying in purely content discussions. The aim is to maintain an emotional connection while addressing behavior and its impact.

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Frequently Asked Questions About Crucial Skills

What is Crucial Skills about and what kind of topics does it cover?

This program focuses on practical, research-backed communication and leadership skills that improve results at work and home. Episodes commonly explore how to turn conflict into productive dialogue, hold others accountable with empathy, and create healthier team dynamics through proven frameworks like psychological safety and crucial conversations. Listeners are guided with concrete steps, real-life stories, and actionable tips you can apply immediately to improve conversations, performance, and relationships. A standout strength is its evidence-based approach, rooting guidance in behavioral science and years of organizational-tested research, while staying relatable through relatable scenarios and clear takeaways. Potential sponsors and PR... more

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Which podcasts are similar to Crucial Skills?

These podcasts share a similar audience with Crucial Skills:

1. The Curiosity Shop with Brené Brown and Adam Grant
2. How to Be a Better Human
3. The Mel Robbins Podcast
4. The Art of Manliness
5. Insight for Living Daily Broadcast

How many episodes of Crucial Skills are there?

Crucial Skills launched 2 months ago and published 9 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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Recent guests on Crucial Skills include:

1. Joseph Grenny
2. Emily Gregory

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