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Artwork for Creating Customer Success

Creating Customer Success

Daniel Cattini and Alex Truman

Welcome to the Creating Customer Success Podcast series, hosted by Daniel Cattini and Alex Truman. In this series, we interview CS leaders to learn how to build and run the best CS teams.

PublishesWeeklyEpisodes23Founded5 years ago
Categories
BusinessManagement

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Artwork for Creating Customer Success

Latest Episodes

In this episode, we were joined by Kevin Scheper, who is currently Vice President, Customer Success at Drift. Kevin shared some fascinating insights on his experience leading teams in Customer Success, Professional Services, Customer Engagement, and ... more

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4 years ago

In this episode we spoke with Gemma Espineira who is an experienced Software Executive, skilled in building and leading global post sales teams (Customer Success, Success Planning, Insight and Education services) with a focus on driving gross retenti... more

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4 years ago

In this episode we spoke with Sandra Guadagnoli who has over 25 years of experience in customer success, sales, financial alignment and operations. She has partnered with large, international customers to set up, implement and execute a variety of pr... more

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4 years ago

In this episode we were joined by Peter Cohan, author of the book, Great Demo! Peter founded Great Demo! in 2003 to address the challenge of bringing a method for consistent success to the process of creating and delivering software demonstrations. P... more

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4 years ago

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Find out how many people listen to Creating Customer Success and see how many downloads it gets.

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Reviews

5.0 out of 5 stars from 10 ratings
  • Very helpful

    Thx to the hosts for Sharing the Interviews !

    Apple Podcasts
    5
    LaurahaB
    Germany3 years ago
  • Idea provoking

    If you work in CS or the customer service / account management space, this podcast is a wealth of knowledge. I have had so many great ideas off the back of the interviews.

    Apple Podcasts
    5
    rachjen5
    Australia4 years ago
  • THE PODCAST WE HAVE BEEN LOOKING FOR!

    Thank you guys for creating this podcast! Real life and relevant dialogue for customer success teams in any business stage! Love episode 2 btw!

    Apple Podcasts
    5
    DREMIKK
    Canada4 years ago

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Creating Customer Success launched 5 years ago and published 23 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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