Tactics to align your HCAHPS scores with the quality care you provide. This podcast is an audio collection of tactics, tips, and presentations from Always Culture. We focus on improving patient experience and HCAHPS scores by providing training tools for staff and education videos for patients.
Publishes | Weekly | Episodes | 10 | Founded | 7 years ago |
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Category | Education |
Unless you live under a rock, you already know there is a serious nursing shortage in this country. The Bureau of Labor Statistics currently estimates a deficit of nearly one million nurses by the year 2022. Nursing shortages are not new, but this on... more
How do more tenured nurses feel about value based care? It’s a question that challenges any person in a staffing and management position. The ideas of value based purchasing, raising HCAHPS scores, and patient satisfaction aren’t new for staff member... more
Proper onboarding of new nurses is key to retention, job satisfaction, and engagement in complete patient care. Nurses who are comfortable in their environment, and feel supported by management, will become a critical part of the care team. more
Today’s patients see care teams differently than they once did. In the past, patients played more of a child-like role to their physicians and nurses. However, in today’s more patient-centered market, there has been a shift to patients wanting more i... more
Nurses and nurse managers, strive to provide safe care along with an excellent patient experience. If your organization has attained that goal, then you may have found your hospital in the upper 25th percentile of the national database. That’s an acc... more
There are five questions on the HCAHPS survey dealing with the discharge home, or the transition of care, and they all center around the patient’s level of understanding of their discharge instructions and your staff’s level of understanding of patie... more
Nearly every patient that comes into the hospital arrives with pain. Controlling pain and working towards HCAHPS improvement can be a challenge. more
Communication with patients on medications is important for both patient experience, HCAHPS scores, AND patient safety. more
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Creating an Always Culture launched 7 years ago and published 10 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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