
The Connected Conversations podcast features real conversations with hotel leaders who are sharing bright ideas and effective solutions. You’re a part of our unique community of Crowne Plaza hotel leaders from around the world. The goal of this podcast is simple: We’re making our community stronger...and more connected. In the show, we’re sharing our experiences and best practices, because we have... more
| Publishes | Weekly | Episodes | 12 | Founded | a year ago |
|---|---|---|---|---|---|
| Categories | EducationHow ToManagementBusiness | ||||

Description
Join Sharon Kilmartin, Regional Director of Operations at IHG, based at the Crowne Plaza® Ravinia (Americas) and Amr Awad, General Manager at Crowne Plaza® Moncton Downtown in New Brunswick, Canada as well as Ken Knight, General Manager ... more
Description
Join Sharon Kilmartin, Regional Director of Operations at IHG, based at the Crowne Plaza® Ravinia (Americas) and Sandra Dias, Director General at Crowne Plaza® Madrid as well as Yvonne Hyde, Regional Operations Manager, Crowne Plaza® Ea... more
Description
Join Sharon Kilmartin, Regional Director of Operations at IHG, based at the Crowne Plaza® Ravinia (Americas) and Maurice Janssen, GM of the Crowne Plaza® Budapest as they discuss Creative Problem Handling and what that looks like in thei... more
Description
Join Sharon Kilmartin, Regional Director of Operations at IHG, based at the Crowne Plaza® Ravinia (Americas) as she discusses best practices related to recruiting, hiring, and retaining talent with Nic DiLillo, Vice President of Hospital... more
Description
Join Kristin Klebanov, Vice President of Loyalty Strategy & Performance at IHG, Sharon Kilmartin, Regional Director of Operations at IHG, based at the Crowne Plaza® Ravinia (Americas), and Raffi Torikian, General Manager at Crowne Plaza®... more
Description
Join Kristin Klebanov, Vice President of Loyalty Strategy & Performance at IHG, Sharon Kilmartin, Regional Director of Operations at IHG, based at the Crowne Plaza® Ravinia (Americas), and Raffi Torikian, General Manager at Crowne Plaza®... more
Description
Join Kristin Klebanov, Vice President of Loyalty Strategy & Performance at IHG, Sharon Kilmartin, Regional Director of Operations at IHG, based at the Crowne Plaza® Ravinia (Americas), and Raffi Torikian, General Manager at Crowne Plaza®... more
Description
Join Sharon Kilmartin, Regional Director of Operations at IHG, based at the Crowne Plaza® Ravinia (Americas) as she discusses brand differentiators and what that means for our employees and guests. She speaks with Akemi Shapiro, Director... more
How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #181 |









Recent interactions between the hosts and their guests.
Listeners, social reach, demographics and more for this podcast.
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This show centers on practical leadership in hospitality, with a focus on guest experience, loyalty, and brand differentiation within hotel groups. Episodes frequently explore how front-line teams implement loyalty programs, recognize and reward staff, and craft memorable guest moments that drive enrollment and retention. Conversations also cover recruiting and retention tactics, empowerment of employees, and creative problem solving to improve guest satisfaction. A standout trait is the emphasis on real-world stories from hotel operators and loyalty executives, including hands-on programs like personalized guest touches, recognition rituals, and innovative Meetings & Events offerings, making the content highly actionable for operators, mar... more
Rephonic provides a wide range of podcast stats for Connected Conversations. We scanned the web and collated all of the information that we could find in our comprehensive podcast database. See how many people listen to Connected Conversations and access YouTube viewership numbers, download stats, audience demographics, chart rankings, ratings, reviews and more.
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Rephonic provides comprehensive predictive audience data for Connected Conversations, including gender skew, age, country, political leaning, income, professions, education level, and interests. You can access these listener demographics by upgrading your account.
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Connected Conversations launched a year ago and published 12 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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Rephonic provides full transcripts for episodes of Connected Conversations. Search within each transcript for your keywords, whether they be topics, brands or people, and figure out if it's worth pitching as a guest or sponsor. You can even set-up alerts to get notified when your keywords are mentioned.
Recent guests on Connected Conversations include:
1. Maurice Janssen
2. Christo Botha
3. Nic DiLillo
4. Kevin Hill
5. Raffi Torikian
6. Sharon Kilmartin
7. Akemi Shapiro
8. Russell Sheppard
To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.