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Artwork for Command Control Power: Apple Tech Support & Business Talk

Command Control Power: Apple Tech Support & Business Talk

Jerry Zigmont, Joe Saponare, Sam Valencia
Apple Consultants Network
Apple
Backblaze
Apple Technology
Addigy
Managed Services
Tech Support
Unifi
Mac OS
Synology
Quickbooks
Ubiquiti
Eaton Fire
Sonos
Remote Support
Amazon Affiliate Program
Macbook Air
Apple Intelligence
Cloud Storage
Client Management

Sam, Jerry, and Joe discuss their thoughts and draw from their combined experience of over 20 years in the Apple Consultants Network (ACN).

PublishesWeeklyEpisodes300Founded13 years ago
Number of ListenersCategories
TechnologyTech NewsNews

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Artwork for Command Control Power: Apple Tech Support & Business Talk

Latest Episodes

Topics: -This week we welcome Dave Hamilton of Mac Geek Gab!

-Dave actually grew up a street away from our very own Joe Saponare.

-Dave has some knowledge on the music history in the area.

-Dave has known his co-host, John Braun since they were... more

The hosts discuss Apple TV shows they were late to, including The Morning Show and For All Mankind, and talk about Hail Mary Project, comparing the film's "E.T.-esque" choices to Andy Weir's book. They segue into UFO/alien "disclosure" chatter, menti... more

Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, thaey discuss technical support issues both with the technology an... more

Adam Angst of TidBITS reflects on Apple's 50 years through the lens of early tech idealism, arguing that what mattered most wasn't Apple itself but the community around it, which was weakened by shifts like the end of Macworld keynotes, Apple's verti... more

Key Facts

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Recent Guests

Dwayne Moss
Apple consultant sharing memories from the 80s and 90s, including events at Apple and Town Hall iPod introduction
Apple (former employee/consultant)
Episode: 664: Apple at 50 - First Macs, HyperCard, iPod Halo, and Memories from the Early Days - Part 1
Tim Pearson
Guest co-host and longtime supporter.
Creative Techs
Episode: Best of CCP - 427 Guest Host - Tim Pearson of CreativeTechs
Michaela Gilman
Product Manager of Adagy Assist
Adagy
Episode: 647: Inside Addigy's Latest Upgrades: A Deep-Dive into Addigy Assist & Pre-Built Apps with Michaela Gilman & Selina Ali
Selina Ali
Product Manager for Pre-Built Apps
Adagy
Episode: 647: Inside Addigy's Latest Upgrades: A Deep-Dive into Addigy Assist & Pre-Built Apps with Michaela Gilman & Selina Ali
Daniel Escobar
Co-owner at Praktex, Miami Beach, works with his wife Valeria
Praktex
Episode: Best Of CCP - 161: Husbands and Wives Who Work Together -Proactechs & Waples Networks
Valeria Colomodio
Partner at Praktex, Miami Beach, works with her husband Daniel
Praktex
Episode: Best Of CCP - 161: Husbands and Wives Who Work Together -Proactechs & Waples Networks
Matthew Waples
Co-owner at Waples Networks, works with his wife Sabrina
Waples Networks
Episode: Best Of CCP - 161: Husbands and Wives Who Work Together -Proactechs & Waples Networks
Sabrina Waples
Partner at Waples Networks, Dallas, Texas, works with her husband Matthew
Waples Networks
Episode: Best Of CCP - 161: Husbands and Wives Who Work Together -Proactechs & Waples Networks
Adam Rice
Owner of Ask Adam, tech consultant specializing in Apple products
Ask Adam
Episode: 629: Balancing Tech Support: Accessibility, Solo Entrepreneurship & Innovative Solutions with Adam Rice

Hosts

Sam Valencia
Co-host with deep experience in ACN; frequent guest on Apple consulting topics; focus on business practices and community
Jerry Zigmont
Co-host; technology consultant with emphasis on Apple systems and business discussions
Joe Saponare
Co-host; Apple-focused IT consultant and speaker on business topics

Reviews

4.8 out of 5 stars from 81 ratings
  • exceptional

    awesome

    Apple Podcasts
    5
    JVo12
    Canada3 years ago
  • Awesome 😎

    Joe, Jerry and Sam

    Thanks 😎☕️

    I learn a lot and it’s also fun to listen to your stories and how you solve issues etc.

    thanks for the podcast 🌟🌟🌟🌟🌟

    Apple Podcasts
    5
    DudemanLA
    United States4 years ago
  • No. 1 Apple Consultants Podcast!

    Are you a member of the Apple Consultants network? This is the show to follow. Sam, Joe and Jerry always have the great client stories! When I first discovered this show it felt like remote colleagues going through the same struggles and client behavior as me!

    Apple Podcasts
    5
    SUPER REMIE
    Netherlands6 years ago
  • Great

    Podcast Addict
    jp
    6 years ago
  • Great

    Podcast Addict
    4
    jp
    6 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Business-focused discussions alongside tech insights.
Gives a realistic view of consulting life and client management.
High-quality guests with deep domain expertise.
Very informative and practical tips for running an Apple-focused IT shop.
Strong community vibe; listeners feel like colleagues.

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Building AI BostonBuilding AI Boston

Talking Points

Recent interactions between the hosts and their guests.

668: Michael Thomsen of Origin 84, Part Two - Reusable Compliance Policies, ISO 27001 Audits, and Building a Fractional GRC/Strategy Bench
Q: What are some of the secret sauce questions you might share to uncover the information you need during discovery?
Ask about data locations, who data is shared with, and the specific obligations under industry contracts; use discovery to reveal governance gaps and tailor controls to the client's market, size, and complexity.
Best Of CCP - 165: Interview With Matt Woestehoff of Foundation in Minneapolis
Q: How do you sort of retain talent within your organization?
We provide flexibility, good pay, and healthcare benefits, and we foster a team-oriented environment where everyone feels invested in the company.
Best Of CCP - 165: Interview With Matt Woestehoff of Foundation in Minneapolis
Q: What kind of general tricks of the trade or tips might you give to an average consultant to find new work?
Take really good care of your customers and ensure that your services meet their needs effectively to generate referrals.
Best Of CCP - 165: Interview With Matt Woestehoff of Foundation in Minneapolis
Q: What do you think is your ideal customer for The Foundation?
The ideal customer is generally in the range of 5 to 75 employees, primarily in creative fields, like ad agencies and design firms.
603: Navigating Modern Hardware Challenges and NDAA Compliance: A Conversation with John Moder Of Creative Techs
Q: What happened with the NDAA compliance and how does it affect the tech you use?
Section 889 of the NDAA restricts the use of certain Chinese-made chips in government contracts, impacting choices like Ubiquiti equipment.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

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Frequently Asked Questions About This Podcast

What is This Podcast about and what kind of topics does it cover?

Three seasoned Apple consultants share practical war stories and business insights from running Apple-focused IT practices. Episodes consistently cover client management, troubleshooting, security, and the evolving role of AI and governance in small tech shops. Notable is the emphasis on real-world economics of consulting, from pricing “gray-area” work to scalable services like fractional leadership and governance frameworks, plus rich historical context about Apple's ecosystem and community-building. The show often features interviews and roundups with guests from the Apple ecosystem, MSPs, and security/compliance experts, making it valuable for listeners seeking actionable tactics, business perspectives, and a sense of community within Ap... more

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Which podcasts are similar to this podcast?

These podcasts share a similar audience with this podcast:

1. Mac Admins Podcast
2. Jamf After Dark
3. Mac Power Users
4. Mac Geek Gab — Apple Tips, Tricks, and Troubleshooting
5. Security Now (Audio)

How many episodes of this podcast are there?

this podcast launched 13 years ago and published 300 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on this podcast?

Recent guests on this podcast include:

1. Dwayne Moss
2. Tim Pearson
3. Michaela Gilman
4. Selina Ali
5. Daniel Escobar
6. Valeria Colomodio
7. Matthew Waples
8. Sabrina Waples

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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