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Business Leader

Business Leader
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Leadership

Richard Harpin grew his business HomeServe from a single idea to a £4.1bn sale. On the Business Leader Podcast, he speaks to entrepreneurs and business leaders about the moments that shaped their success and failure, unlocking original advice and practical insights for anyone building or leading a business.

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PublishesTwice weeklyEpisodes205Founded4 years ago
Number of ListenersCategories
ManagementEntrepreneurshipBusiness

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Latest Episodes

Mitie may not be a household name, but its services are woven into the fabric of British life. It outsources key government services, including everything from facilities management of hospitals and data centers to security services for events. Its C... more

Harry Stebbings gave up on his law degree in 2015 to take a chance on podcasting – a novel idea back then. He was an early mover in the world of entrepreneurship podcasting and built up a large, loyal following. But just as important, he explains to ... more

YouTube

At the height of Covid in 2021, Olivia Jenkins felt her life was in "the perfect storm". Foremost in her mind was the loss of her mother, to cancer. It was at this moment that she decided with her partner (and now fiancé) Jack, that they would start ... more

Stuart Machin, CEO of Marks and Spencer, talks to Sir Richard Harpin at the Business Leader Summit about leadership and encouraging "positive dissatisfaction". He also says he doesn't like to use the c word - cyber - as that was one of the hardest th... more

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Recent Guests

Harry Stebbings
Founder of 20VC, venture capitalist, podcaster
20VC
Episode: From £500 To Millions: The Mindset That Changed Everything
Olivia Jenkins
Founder of D. Louise jewellery
D. Louise
Episode: "I can't quit" - Olivia Jenkins built a jewellery brand in honour of her mum
Gary Lubner
Former Group Chief Executive of Belron (Autoglass/Carglass)
Belron (Autoglass, Carglass)
Episode: 'From €200m to €24bn - How I built a global glass empire'
Alex Wright
Co-founder and CEO of Dash Water Drinks
Dash Water Drinks
Episode: Dash Drinks: The challenger brand scaling patiently
Laurence Newman
Co-founder and CEO of The Beauty Tech Group
The Beauty Tech Group
Episode: The Beauty Tech Group: From start-up to IPO
Hub van Bockel
Founder and CEO of Tenzing, a natural energy drink
Tenzing
Episode: Tenzing: How to scale a challenger energy drink
Sue Hayes
CEO of Nottingham Building Society, integrating modern practices in a traditional mutual environment
Nottingham Building Society
Episode: The banking CEO helping 'extraordinary' people afford homes
Bob Skinstad
Former South African rugby player and current partner at Challenger Consultancy, Elixir
Challenger Consultancy, Elixir
Episode: From elite sport to elite business: Bob Skinstad’s journey
Dan Finley
CEO of Debenhams Group
Debenhams Group
Episode: The revival of Debenhams

Hosts

Richard Harpin
Host of Business Leader Podcast
Dougal Shaw
Host of the Business Leader Podcast

Reviews

4.7 out of 5 stars from 53 ratings
  • World class

    A really good podcast with amazing, world class guests. Very detailed business discussions. No fluff. Just pure business strategy all the way.

    Apple Podcasts
    5
    NeekyUK
    United Kingdom2 years ago
  • Great podcast - business studies an apt name!

    This is a terrific podcast. It’s a great historical look at some of the biggest stories from enterprise and commerce over the years.

    Anyone who is studying for an MBA or business studies will benefit from listening as real life case studies are unpacked with all the benefit of hindsight!

    Apple Podcasts
    5
    Jimmys Jobs
    United Kingdom3 years ago
  • Fascinating debut

    A great debut podcast. Looking forward to the next episode

    Apple Podcasts
    5
    richardhfletcher
    United Kingdom4 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Fascinating debut with strong potential for future episodes and guests.
World class podcast with world-class guests and no fluff about strategy and execution.
Great show for MBA-style case studies; useful for studying real-world business history.

Chart Rankings

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Talking Points

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'From €200m to €24bn - How I built a global glass empire'
Q: What role did leadership and people play in Belron's growth?
Leadership and people were the core of the model; I stressed hiring strong leaders, moving away from reliance on interviews to more robust assessment methods, and creating a culture where the right people could execute the standardized Belron playbook across countries.
'From €200m to €24bn - How I built a global glass empire'
Q: How did you approach expansion into Europe and later the US?
We pursued a strategy of acquiring local market leaders to gain immediate scale and then layered in a Greenfield approach where advantageous, ensuring the acquired operations could be integrated into a coherent central blueprint like the Belron way of fitting and centralized procurement.
'From €200m to €24bn - How I built a global glass empire'
Q: What were the top three things you did when you took over as UK Chief Executive of Autoglass, and why were they important?
I replaced parts of the leadership team, focused on the customer experience by improving service measurement and processes, and centralized marketing and purchasing to drive scale and consistency across Europe. This laid the foundation for stronger operational execution, better customer outcomes, and a unified approach to growth.
Dash Drinks: The challenger brand scaling patiently
Q: What makes your leadership and board arrangement effective for a fast-growing company?
The leadership team comprises best-in-class people across key departments, with a board of highly experienced figures who let the founders run the business while providing strategic input. Regular, value-driven board meetings and a culture of openness and alignment on brand values support scalable decision-making.
Dash Drinks: The challenger brand scaling patiently
Q: When did you decide to pursue investment beyond your bootstrapped start, and how did you bring in the right partners?
Dash recruited through a mix of angels and later institutional rounds, prioritizing investors who add value, share Dash's values, and are someone the founders can have a beer with after meetings. Virgin Startup provided an early zero-interest loan and mentorship that accelerated product development and scale.

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Frequently Asked Questions About Business Leader

What is Business Leader about and what kind of topics does it cover?

A leadership-focused interview show that centers on high-profile founders, CEOs, and senior executives as they recount pivotal moments, transformation stories, and practical playbooks. Episodes emphasize turning around established brands, scaling via omnichannel strategy, leveraging technology, and building durable culture while navigating crises. Noteworthy traits include a penchant for concrete leadership lessons, candid reflections on failure and resilience, and a track record of recruiting guests from retail, beverages, tech, and financial services to illuminate scalable business growth for real-world application.

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Which podcasts are similar to Business Leader?

These podcasts share a similar audience with Business Leader:

1. The Business
2. The High Performance Podcast
3. The Room Where It Happened
4. James Sinclair's Business Broadcast
5. Business of Sport

How many episodes of Business Leader are there?

Business Leader launched 4 years ago and published 205 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on Business Leader?

Recent guests on Business Leader include:

1. Harry Stebbings
2. Olivia Jenkins
3. Gary Lubner
4. Alex Wright
5. Laurence Newman
6. Hub van Bockel
7. Sue Hayes
8. Bob Skinstad

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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