Business-First Creatives: Client Experience & Systems for Service Providers
Colie JamesBusiness-First Creatives is a podcast for photographers and creative service providers who want to build a profitable, sustainable business without drowning in admin work, client experience chaos, or systems that let you down. This show delivers clear, actionable conversations around marketing, CRM workflows, client communication, Dubsado and Honeybook automation, Airtable systems, and workflow st... more
| Publishes | Daily | Episodes | 344 | Founded | 4 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | EntrepreneurshipBusinessMarketing | |||
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Latest Episodes
If you're already booking the number of clients you want to work with, but it feels like you're spending so much unnecessary time behind the scenes, your systems and automations might need an update. In this episode, I sit down with Holly Birch to ta... more
There's only one right order to build client experience systems in. Not one right tool, not one right CRM — one right order. And I've been doing it this way with clients for five years without ever naming it out loud.
Today I'm naming it. Order of O... more
When your kid needs braces and you schedule a consultation, I think the bare minimum is to see the actual orthodontist, right?
Turns out that is a bad assumption. Here's how it went ⤵️
I took Chloe to three consultations this month and in this epis... more
I gave three talks in three groups on three consecutive days this week, and in the last one I made an announcement I need to make here too: Systems in Session is no longer Dubsado-or-HoneyBook-pick-your-poison.
I'll now build your client experience ... more
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- 💎💎💎
I’ve been following Colie for a while, as I go through certain seasons of really focusing on systems upgrades. And I’m currently in that season again! Seeing what AI can help automate, but you have to have clear strategies and systems in place first before even knowing what AI can take over or support better! Definitely recommend tuning in whether you use AI or not!
@gloriachoupr
Apple Podcasts5_doremi101
United States5 months ago - Made for any service provider!
I absolutely adore how actionable and transferable the strategies and advice are. I’ve been listening to Colie for a year as a non-photographer service provider and this podcast has truly served as a coach to help me redesign my business foundations. I applaud Colie for her choices of guests and topics, and for leading expert conversations that feel like sitting down with business besties. Thank you!
Apple Podcasts5Geneviève Masioni
Francea year ago - Actionable, smart advice for creatives trying to figure out their business game!
As a systems nerd myself, I love how Colie channels her inner systems and automation genius to bring us all clear, actionable advice about how to improve our business’ flow and ease. Not to mention that she is obsessed with the client experience, so that all that systems work not only benefits the business owner, but ultimately helps us improve the experience our clients are getting as well. Thank you Colie for sharing your wealth of knowledge and experience so generously!!!
Apple Podcasts5EschebestaUnited Statesa year ago - Business Owners—Listen Up!
Not only have I enjoyed being a guest on the Business-First Creatives Podcast, I love listening to the show! Colie James does such a wonderful job of bringing spunk, sass,
Apple Podcasts5Brittany HerzbergUnited States2 years ago - Colie is a class act!!
When starting a business, not only are you looking for ways to make it profitable
Apple Podcasts5Hayley372United States2 years ago
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Frequently Asked Questions About This Podcast
What is This Podcast about and what kind of topics does it cover?
A business-focused show for photographers and creative service providers that centers on building scalable systems, efficient CRM workflows, and human-first client experiences. Episodes frequently explore automations in Dubsado and HoneyBook, Airtable-based processes, and strategic approaches to marketing, pricing, launches, and retention. Listeners are likely pilots of small to mid-sized creative businesses seeking practical, battle-tested methods to reduce admin time, improve client journeys, and grow profits without sacrificing personal touch. Notable strengths include guest diversity—from SaaS founders to photographers and copywriters—and a clear emphasis on actionable steps, templates, and live system-building demonstrations that liste... more
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Which podcasts are similar to this podcast?
These podcasts share a similar audience with this podcast:
1. Shoot It Straight
2. This Can't Be That Hard
3. Get Booked: A Photography Marketing Podcast
4. Photo Fuel | The Vision, Art, and Business of Family Photography
5. Oh Shoot! with Cassidy Lynne
How many episodes of this podcast are there?
this podcast launched 4 years ago and published 344 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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What guests have appeared on this podcast?
Recent guests on this podcast include:
1. Jess Hoffman
2. Megan Yelaney
3. David Enloe
4. Ania Ha
5. Xan Heller
6. Katie Couples
7. Caitie Pennell
8. Danielle Kent
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