Business-First Creatives: Client Experience & Systems for Service Providers
Colie JamesBusiness-First Creatives is a podcast for photographers and creative service providers who want to build a profitable, sustainable business without drowning in admin work, client experience chaos, or systems that let you down. This show delivers clear, actionable conversations around marketing, CRM workflows, client communication, Dubsado and Honeybook automation, Airtable systems, and workflow st... more
| Publishes | Twice weekly | Episodes | 307 | Founded | 4 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | MarketingBusinessEntrepreneurship | |||
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Latest Episodes
Hey y’all—if you’ve ever wanted to take real time off in your business without everything falling apart… this one is for you.
In this episode, I’m walking you through exactly how I prepare my business to run while I’m out of office every summer (yes... more
If you think sending fewer emails creates a better client experience, today's episode is going to challenge your mindset. I sit down with Alison Bell, a Hawaii-based family photographer who has built a six-figure business serving vacationing clients—... more
Hey y’all, welcome back to the podcast! It’s been a minute since I recorded a solo episode, and instead of pretending I had some perfectly planned return… we’re just diving straight into what’s been happening behind the scenes and how it led to this ... more
This quarter's business bestie chat is coming at you live and in-person from Texas! Sabrina and I finally got to record together for our quarterly chat after spending a few days together at the Creative Educator Conference! Listen in as we chat throu... more
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- 💎💎💎
I’ve been following Colie for a while, as I go through certain seasons of really focusing on systems upgrades. And I’m currently in that season again! Seeing what AI can help automate, but you have to have clear strategies and systems in place first before even knowing what AI can take over or support better! Definitely recommend tuning in whether you use AI or not!
@gloriachoupr
Apple Podcasts5_doremi101
United States18 days ago - Made for any service provider!
I absolutely adore how actionable and transferable the strategies and advice are. I’ve been listening to Colie for a year as a non-photographer service provider and this podcast has truly served as a coach to help me redesign my business foundations. I applaud Colie for her choices of guests and topics, and for leading expert conversations that feel like sitting down with business besties. Thank you!
Apple Podcasts5Geneviève Masioni
France9 months ago - Actionable, smart advice for creatives trying to figure out their business game!
As a systems nerd myself, I love how Colie channels her inner systems and automation genius to bring us all clear, actionable advice about how to improve our business’ flow and ease. Not to mention that she is obsessed with the client experience, so that all that systems work not only benefits the business owner, but ultimately helps us improve the experience our clients are getting as well. Thank you Colie for sharing your wealth of knowledge and experience so generously!!!
Apple Podcasts5EschebestaUnited States10 months ago - Business Owners—Listen Up!
Not only have I enjoyed being a guest on the Business-First Creatives Podcast, I love listening to the show! Colie James does such a wonderful job of bringing spunk, sass,
Apple Podcasts5Brittany HerzbergUnited States2 years ago - Colie is a class act!!
When starting a business, not only are you looking for ways to make it profitable
Apple Podcasts5Hayley372United States2 years ago
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Frequently Asked Questions About This Podcast
What is This Podcast about and what kind of topics does it cover?
This show centers on systems, automation, and client experience for photographers and other creative service providers who want a profitable, scalable business without drowning in admin. Episodes typically explore how to design high-touch client journeys, implement CRM workflows (Dubsado, Honeybook, Airtable), and balance personalization with automation to boost bookings and referrals. Notable themes include designing client experiences before tool implementation, pricing and profitability strategies, and practical, real-world case studies across creative industries. A standout aspect is the hands-on, actionable approach—guests range from photographers to consultants who illustrate templates, playbooks, and live sprints that listeners can a... more
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Which podcasts are similar to this podcast?
These podcasts share a similar audience with this podcast:
1. Shoot It Straight
2. This Can't Be That Hard
3. Get Booked: A Photography Marketing Podcast
4. Photo Fuel | The Vision, Art, and Business of Family Photography
5. Family Photographer Marketing Podcast
How many episodes of this podcast are there?
this podcast launched 4 years ago and published 307 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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What guests have appeared on this podcast?
Recent guests on this podcast include:
1. Anthea Proudfoot
2. Polly Pollock
3. Ina Jalil
4. Emilie Nutley
5. Christi Dorsey
6. Megan Smith
7. Emily Mathis
8. Emily Sterne
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