All About The Customer
InfluitiveWe talk with customer-obsessed people to uncover how you can be more customer-focused. From customer marketers to CS leaders, we go deep with people who put their customers at the heart of everything they do. This podcast is for: Customer marketers, advocacy/community builders, CS leaders. Your host is Dan Kalmar. Dan is the managing director of Upshot by Influitive, where his team creates authent... more
| Publishes | Twice monthly | Episodes | 38 | Founded | 4 years ago |
|---|---|---|---|---|---|
| Categories | MarketingBusiness | ||||
Listen to this Podcast
Latest Episodes
Customer marketing can be a lonely job. That’s bad for customer marketers, their companies, and customers. Evan Jacobs, Head of Customer & Partner Marketing at Chainalysis, shares why customer marketing is both lonely and dangerous, how this isolatio... more
Customer education and customer marketing logically overlap but are too often disconnected. Customer education makes great material, and then marketing promotes it. But Shannon Howard, Director of Customer & Content Marketing at Intellum, believes th... more
Customers might not always be right, but they also aren’t the enemy when things go wrong. When SaaS relationships break down, Casey Trujillo, Vice President, Sales Excellence at BrainStorm Inc, sees everyone turn on each other. But it doesn’t have to... more
Too often, businesses focus on product personalization. But they don’t focus enough on ensuring their customers are cared for as humans. Best-selling author Dr Joseph Michelli believes this “making it personal” approach is the key to success. In this... more
Reviews
- Gold!
This podcast delivers every time. Love learning the latest strategies & stories behind being customer-focused. True experts in the space every episode, including the host Dan who is a delight. Love tuning in
Apple Podcasts5Max Branding
United States2 years ago - Important Listen
As a community manager, I feel like I can never learn enough about customers and how to best serve them. I’m really thankful this podcast exists as a resource!
Apple Podcasts5For customer-focused folksUnited States4 years ago
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Listeners, social reach, demographics and more for this podcast.
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These podcasts share a similar audience with All About The Customer:
1. The Daily
How many episodes of All About The Customer are there?
All About The Customer launched 4 years ago and published 38 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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