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Work In Process (a bpmd podcast)

bpmd
Process Management
Quality Management
Artificial Intelligence
BPMD
Bank Frick
Signavio
Philips
Ikea
Governance
Process Mining
BPM
Regulation
Continuous Improvement

Work In Process is the podcast for leaders who are responsible for improving how their organisation actually works.

If you lead process, transformation, IT, enterprise architecture, data or operations, and you are accountable for turning strategy into execution, this podcast is for you.

Hosted by Liam O'Neill and Sam Lewis of bpmd, each episode cuts through the noise to focus on what it really tak... more

PublishesTwice monthlyEpisodes9Founded5 months ago
Number of ListenersCategories
TechnologyManagementBusiness

Listen to this Podcast

Artwork for Work In Process

Latest Episodes

In this episode, Liam O’Neill speaks with Mike Lucas, Business Process Excellence Manager at Alkermes, a global biopharmaceutical company headquartered in Dublin with significant operations in the United States.

Mike has spent nearly 19 years at Alk... more

Description:

In this episode, Liam O'Neill speaks with Alex von Schledorn, Head of Procurement Excellence at ETEX, whose career has taken him from manufacturing and flower exports in Ecuador to logistics, planning, procurement and operational excell... more

Description:

In this episode, Liam O’Neill speaks with Paavo Heikkinen, Head of BPM and Change Management at Bank Frick, the Liechtenstein-based financial institution operating at the intersection of banking, fintech and crypto services.

Paavo’s ca... more

Description: 

In this episode, Sam Lewis speaks with Prem Krishna, Global BPM Transformation Leader at IKEA. Prem's career has taken him from software development and management consulting in India, through operational excellence and supply chain le... more

In this episode, Liam O’Neill speaks with Carina Siemen, Global Quality Systems Leader at Nexperia, where she leads global quality systems, process improvement and digital transformation across a highly complex international manufacturing environment... more

In this episode, Liam O’Neill speaks with Paul Rudge, Process Intelligence Manager at RS Group, where he is helping to bring together nearly two decades of continuous improvement experience with a new generation of process intelligence capability.

P... more

In this episode, Liam O'Neill speaks with Aafke Post, Senior BPM Solution Manager at Philips, where she has spent 14 years building and leading enterprise process governance across complex, multi-country environments.

Aafke's background is genuinely... more

In this episode, Sam Lewis speaks with Hana Prooij, Business Process Management and Transformation Leader, formerly Head of Business Management Systems at Versuni, the global home appliances business behind some of the world's most recognised consume... more

Key Facts

Accepts Guests
Contact Information
Podcast Host
Number of Listeners
Find out how many people listen to this podcast per episode and each month.

Recent Guests

Paavo Heikkinen
Head of BPM and change management at Bank Frick
Bank Frick
Episode: Good Process Design Is Not Enough: Process, Regulation and Ownership with Paavo Heikkinen
Prem Krishna
Global business process and capability development and business transformation leader at IKEA
IKEA
Episode: Start with the Problem, Not the Methodology with Prem Krishna
Carina Siemen
Global quality systems leader at Nexperia
Nexperia
Episode: Why the future of AI depends on process management with Carina Siemen
Aafke Post
Speaker with expertise at the intersection of process data and technology
Various (Philips; Kiva)
Episode: Trust the Data, Focus on the Humans: 14 Years of Process Leadership with Aafke Post
Hana Prooij
Business process management and transformation leader; head of BPM at a global home appliances business
Episode: If Your Governance Is Weak, AI Will Accelerate the Confusion with Hana Prooij

Hosts

Liam O'Neill
Host of Work In Process
Sam Lewis
Co-host of Work In Process

Reviews

5.0 out of 5 stars from 5 ratings
  • 5 stars

    Really interesting. Subscribed!

    Apple Podcasts
    5
    ChrisBiz17
    United Kingdom5 months ago
  • Brilliant

    5 Stars!!!

    Apple Podcasts
    5
    Cathy_91
    South Africa5 months ago
  • Awesome

    Solid first episode. Looking forward to future episodes

    Apple Podcasts
    5
    Chantal Robertson
    South Africa5 months ago
  • New find

    Good listen on the commute.

    Apple Podcasts
    5
    HVMurphy
    United Kingdom5 months ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Guests bring deep experience with governance and transformation.
Great mix of practical tips and real-world stories.
High-quality insights into process design and AI integration.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#129
Ireland/Business/Management

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Talking Points

Recent interactions between the hosts and their guests.

If Your Governance Is Weak, AI Will Accelerate the Confusion with Hana Prooij
Q: What role does governance play in preventing AI from accelerating confusion in processes?
Governance defines decision rights, ownership, and data standards; without it, AI and automation can flood the organization with data and decisions that people are not prepared to make, leading to confusion rather than clarity.
If Your Governance Is Weak, AI Will Accelerate the Confusion with Hana Prooij
Q: What is the impact of moving to modern BPM tools compared to older on‑premise ones?
Modern BPM tools offer greater ease of use, better readability, and richer analytics, enabling more consistent modeling, faster extraction of data for compliance and performance insights, and clearer standards for how processes should be documented and followed.
Trust the Data, Focus on the Humans: 14 Years of Process Leadership with Aafke Post
Q: Where do you see AI and process intelligence heading in practice?
AI will accelerate real-time process insights and enable dynamic models, moving from static designs to living systems that adapt as data and operations evolve.
Trust the Data, Focus on the Humans: 14 Years of Process Leadership with Aafke Post
Q: What makes a good process owner, and how should organizations empower them?
A good process owner is people-focused, takes responsibility for outcomes, and has the authority to drive change; you need clear ownership and management support to avoid the framework becoming a mere document.
Trust the Data, Focus on the Humans: 14 Years of Process Leadership with Aafke Post
Q: How did your early experiences shape your approach to process work?
Her unconventional background in communication design and sport coaching taught her to read systems and people, focusing on usability and how to engage stakeholders so processes are actually used, not just modeled.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
Interests
Professions
Age Range
Household Income
Social Media Reach

Frequently Asked Questions About Work In Process

What is Work In Process about and what kind of topics does it cover?

This show focuses on turning strategy into execution through structured, data-led approaches to process, transformation, IT, and operations. Episodes frequently center on practical governance, cross-functional collaboration, and ownership as keys to sustaining improvement, with deep dives into process design, process mining, and the role of AI when governance and data quality are solid. Noteworthy is the mix of practitioners and leaders from manufacturing, finance, and technology who share real-world challenges—ranging from regulatory environments to scale at global organizations—and practical techniques that move beyond theory to measurable outcomes.

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How many listeners does Work In Process get?

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How many episodes of Work In Process are there?

Work In Process launched 5 months ago and published 9 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Work In Process?

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What guests have appeared on Work In Process?

Recent guests on Work In Process include:

1. Paavo Heikkinen
2. Prem Krishna
3. Carina Siemen
4. Aafke Post
5. Hana Prooij

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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