Rephonic
Artwork for Unlocked by Matt Landau
Artificial Intelligence
Vacation Rentals
Hospitality Output
Leadership
Hospitality
Cascadia Vacation Rentals
Airbnb
Openai / AI Tooling
Vacation Rental Industry
Haven
Ownerrez
Technology

Unlocked is a podcast series that invites you to be a fly-on-the-wall as VRMB founder Matt Landau interviews some of the world's most innovative vacation rental professionals. The goal of this podcast series is to share best practices and to remind vacation rental professionals that we have everything we need inside of us to succeed.

PublishesTwice monthlyEpisodes190Founded9 years ago
Number of ListenersCategories
EntrepreneurshipBusiness

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Artwork for Unlocked by Matt Landau

Latest Episodes

What happens when the thing you built no longer feels aligned with where you're meant to go?

In this episode, Matt sits down with Rena Pacheco-Theard, CEO & Co-Founder of Boutiq, for an honest conversation about transformation, calculated risk, and... more

In this episode, Chris Hynes, Co-Founder and CTO of OwnerRez, joins Matt Landau for a wide-ranging conversation on public speaking, self-discovery, leadership, and the human side of AI. From Toastmasters lessons and storytelling breakthroughs to lead... more

A thoughtful conversation between Ryan Casey, CTO & Principal of Lighthouse Vacations, and Matt Landau on navigating the tension between fear and opportunity in the age of AI, through the lens of hospitality, leadership, and purpose.

From unpacking... more

A conversation between Matt Landau and Clair Stoddard, co-owner of Cascade Vacation Rentals, on the power of stepping into the unknown—where growth, leadership, and authenticity truly begin.

From career-defining leaps of faith to redefining "failur... more

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Recent Guests

Rena Pacheco-Theard
Founder/leader described in interview, acknowledging her business and personal journey
Boutique.co
Episode: Is The Juice Worth The Squeeze? with Rena Pacheco-Theard
Chris Hynes
CTO and Co-founder of OwnerRez
OwnerRez
Episode: Visionary with Chris Hynes
Ryan Casey
Guest on the show, vacation-rental operator
Lighthouse Vacations (St. Simons Island, Georgia)
Episode: The Next Level with Ryan Casey
Clair Stoddard
Leader in hospitality/VRMB-related ventures; focus on outdoor lifestyle and community leadership
StayCVR (northeastern Minnesota)
Episode: Leading Into The Unknown with Clair Stoddard
Jack Zoppa
Vacation rental tech entrepreneur and operator
Haven (AI agent platform)
Episode: Hospitality Output with Jack Zoppa
Alex Zemianek
Tech entrepreneur and advisor; founder involved in AI-enhanced workflows for property management
Independent advisor / CEO-level contributor in vacation rental tech
Episode: Inflection Points with Alex Zemianek
Ryan Rabideau
Founder, Cascadia Vacation Rentals (Oregon)
Cascadia Vacation Rentals
Episode: The Paradigm Shift with Ryan Rabideau

Host

Matt Landau
Host of the show, interviewer, and interviewer-guide for discussed topics

Reviews

4.9 out of 5 stars from 89 ratings
  • Bringing meaning to our work

    Matt Landau delivers not only practical tips on vacation rentals, he ushers listeners into a deeper conversation that reveals meaning behind our work. I continue to enjoy and benefit from Matt’s conversational approach and brilliant insights that go far beyond a list of top ten ideas. Matt has a unique pulse on this industry and how we must capture the opportunities we have to add value to our guests, employees, owners and community.

    Apple Podcasts
    5
    goodwinfamily7
    United States4 years ago
  • Yes: worth your time

    I love podcasts BUT only if they are worth my precious time: Unlocked makes the cut. Matt is professional, asks insightful questions and it is enjoyable to feel like a part of the conversation. I love that the episodes focus on ONE thing and it is tightly edited to fit in 20 minutes. If you are involved in any aspect of the vacation rental business and want to learn and improve, this is the podcast for you.

    Apple Podcasts
    5
    Viaggiatrice23
    United States4 years ago
  • A must listen!

    I truly appreciate this podcast’s deep dives into the best strategies and top tips for succeeding through vacation rentals. Matt is personable, enthusiastic, and incredibly knowledgeable, a must listen!

    Apple Podcasts
    5
    maddie@podcastingyou
    United States5 years ago
  • Inspirational

    Matt and his guests have been a big part of our family’s journey into the vacation rental community. This is THE place for both knowledge and inspiration.

    Apple Podcasts
    5
    jbiddle1
    United States5 years ago
  • Information, insight, and actionable ideas

    Thank you Matt for having such a heart for our industry. I look forward to all the episodes and enjoy hearing other industry professionals speak about their challenges and solutions, be transparent about their businesses, and provide guideposts for our combined futures.

    Apple Podcasts
    5
    clbhappy
    United States5 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Fans appreciate the blend of technology and hospitality insight without losing a human touch.
Listeners praise practical, actionable tips that translate to real-world results.
Audience notes tight, focused episodes with high-quality guests.
Praise for host's conversational style and deep industry knowledge.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

Is The Juice Worth The Squeeze? with Rena Pacheco-Theard
Q: How did you decide it was time to shift away from property management toward a technology-focused model?
The decision came after recognizing that the growth path was pulling resources toward an area (operations) that didn't align with where we could create the most value long-term. It required accepting calculated risk, listening to my intuition, and prioritizing scalable technology over expanding traditional management contracts.
The Paradigm Shift with Ryan Rabideau
Q: What was the first concrete moment AI changed your operations?
Hiring and building out our guest services team while integrating AI led to a dramatic drop in phone calls and an automation rate of around 60%, enabling the team to focus on higher-impact work.
The Paradigm Shift with Ryan Rabideau
Q: What does paradigm shift mean to you in practical terms for the vacation rental industry?
It's a broad rethinking of how guests discover and interact with listings, moving from human-centric discovery to AI-driven discovery and optimization, which changes everything from websites to inventory visibility.

Audience Metrics

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Listeners per Episode
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Frequently Asked Questions About Unlocked by Matt Landau

What is Unlocked by Matt Landau about and what kind of topics does it cover?

A show focused on vacation rental success through human-centered leadership, practical technology strategies, and authentic guest experiences. Across episodes, conversations explore using AI to elevate hospitality without losing soul, building cultures that recruit and retain talent, and leading with purpose through storytelling, retreats, and hands-on experiments. Noteworthy is the consistent emphasis on balancing rapid tech adoption with personal connection, plus a penchant for tangible frameworks (AI maturity ladders, concierge-style workflows) that operators can apply right away.

Listeners are typically operators, executives, and seasoned professionals in the vacation rental space who want actionable guidance, real-world examples, and ... more

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Which podcasts are similar to Unlocked by Matt Landau?

These podcasts share a similar audience with Unlocked by Matt Landau:

1. The Vacation Rental Key with T and T

How many episodes of Unlocked by Matt Landau are there?

Unlocked by Matt Landau launched 9 years ago and published 190 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on Unlocked by Matt Landau?

Recent guests on Unlocked by Matt Landau include:

1. Rena Pacheco-Theard
2. Chris Hynes
3. Ryan Casey
4. Clair Stoddard
5. Jack Zoppa
6. Alex Zemianek
7. Ryan Rabideau

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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