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Artwork for The WorkOps Podcast

The WorkOps Podcast

by Kinfolk
Artificial Intelligence
AI In HR
Compensation
Washington, United States
Peopleops
HR Onboarding
Zendesk
Compensation Philosophy
Immigration
People Ops
Hiring
Performance Management
Build Vs Buy
Exit Surveys
UKG
Mergers and Acquisitions
Port
Solarwinds
Employee Engagement
Employee Experience

The WorkOps Podcast is your weekly conversation with HR leaders and People Ops practitioners doing the real work. In every episode we dig into one story. A process that went sideways, a system that just didn't work, and what someone actually did about it. Packed with practical lessons you'll want to bring back to your team. Whether you're supporting 500 employees or 5,000, this is how the best Peo... more

PublishesDailyEpisodes10Foundeda month ago
Number of ListenersCategories
RelationshipsBusinessSociety & Culture

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Artwork for The WorkOps Podcast

Latest Episodes

Summary

On The WorkOps Podcast, Jean Parchewsky, VP of People Operations at Vendasta, makes a case most AI conversations miss: whether AI takes hold in your company is decided at the hiring table, not in the tooling budget. She traces it back to a t... more

Summary

On this episode of The WorkOps Podcast, Jeet sits down with William West, VP People at Wrapbook, to dig into what happens when HR leaders stop trying to do everything in one place. William shares how a 20-plus-hour calibration process became ... more

Summary

A top performer walks out the door at Qualtrics holding an outside offer for double their salary. Michael MacArthur, then Head of People, has a choice: pretend the market is wrong, or admit the comp process was. His read, years later from the... more

Summary

In this episode of The WorkOps Podcast, Jeet sits down with Weston Fillman, Director of People Operations and Employee Relations at 1Password, to unpack what it actually takes to get an HR transformation funded, and what changes when AI ente... more

Summary

What looks like a warm, boutique onboarding experience on the outside is often powered by something much less glamorous on the inside: a person copy-pasting LinkedIn headshots into slides at midnight. 

In this episode of the WorkOps Podcast... more

Summary

What if the most honest feedback about why people leave your company isn't in the exit survey at all—it's in the Slack threads, Zoom transcripts, and emails already happening every day?

In this episode of the WorkOps Podcast, host Jeet sits... more

Summary

A CEO signs off on a new compensation philosophy. Two months later, when HR starts rolling it out, that same CEO tells the executive team it was never approved—and blames the HR leader for pushing it.

Sound impossible? It happened.

In this... more

Summary

When the sole operator of a global company’s immigration process left, a critical workflow supporting 10% of the workforce imploded. What remained was an undocumented, email-based system, causing widespread employee anxiety about work authori... more

Key Facts

Accepts Guests
Accepts Sponsors
Contact Information
Podcast Host
Number of Listeners
Find out how many people listen to this podcast per episode and each month.

Recent Guests

Michael MacArthur
CEO of Recharge, former head of people at Qualtrics
Recharge
Episode: Context is the new currency for HR
Weston Fillman
Director of People Operations at 1Password
1Password
Episode: How to Fund Your HR Transformation
Amie Taylor
Senior Director of Port (PORT) at a Influencer Marketing SaaS company
Influencer Marketing SaaS company
Episode: The "Human API" problem hiding in your onboarding process
David Hanrahan
SVP of People Success at SolarWinds
SolarWinds
Episode: Why you should avoid exit and engagement surveys altogether
Kelsey Browning
VP of People Operations
Episode: How to tell if you have a people problem or a process problem
Chesney Woodall
HR professional, director level, immigration subject matter expert
Cedar Gate
Episode: Automating HR admin to solve a $400k mess
Tony Castellanos
EVP of People at Nextdoor
Nextdoor
Episode: Why your HR process is actually chaos
Sarika Lamont
Chief People Officer at Vidyard
Vidyard
Episode: Building a performance management system in five minutes with Claude

Host

Jeet Mukherjee
Host of The WorkOps Podcast

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#227
Poland/Business

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Talking Points

Recent interactions between the hosts and their guests.

Context is the new currency for HR
Q: What role does AI play in your compensation and engagement strategies, and how do you decide what to build vs. buy?
AI is used to gather context and improve decision-making, not replace human judgment. We weigh speed, trust, and whether internal development adds real value; if a tool can be bought to accelerate impact without sacrificing privacy or context, we consider it, otherwise we build targeted solutions.
Context is the new currency for HR
Q: How do you balance the need for structure with the 'art' of people decisions as you scale to Recharge?
We maintain guidelines and calibration meetings, but we avoid forcing a rigid curve. We focus on a mix of data, context, and transparent conversations to ensure decisions are fair and aligned with business priorities, while still letting room for human judgment.
Context is the new currency for HR
Q: Can you walk us through the moment you realized a process was failing at Qualtrics and how you approached fixing it?
The issue was the heavy emphasis on purely process-driven promotions and ratings, which created a rigid system that overlooked top performers. The fix involved introducing more context and collaboration across functions, allowing for smarter, fairer decisions that still respected budget constraints.
How to Fund Your HR Transformation
Q: As a final question, what advice would you give to someone who's kind of jumping into some of these processes or evaluating what to do next in this age of AI?
Start by analyzing your own workflow and identify where AI can take over repetitive tasks, then focus on upskilling and creating space for higher-value, judgment-driven work.
The "Human API" problem hiding in your onboarding process
Q: Amie, what kind of company were you working for and what prompted this process change?
A rapidly growing technology consulting company undergoing frequent mergers and acquisitions; the onboarding process was high-touch and inconsistent, which led to the decision to rationalize and automate the flow, linking ATS with HR systems to reduce manual work and improve speed and accuracy.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
Interests
Professions
Age Range
Household Income
Social Media Reach

Frequently Asked Questions About The WorkOps Podcast

What is The WorkOps Podcast about and what kind of topics does it cover?

The show centers on real-world challenges in human resources and people operations, focusing on large, practical transformations across HR tech, onboarding, performance, and employee experience. Episodes typically feature senior People Ops leaders discussing how they audited systems, aligned tools, automated processes, and introduced AI-driven approaches to improve hiring, onboarding, compensation, and feedback loops while balancing privacy, governance, and human judgment. distinctive angles include “human APIs” for manual work, cross-functional collaboration to reduce chaos, and the evolving role of AI as a decision-support partner in People Ops. The cadence of episodes tends toward candid, outcome-oriented narratives with concrete lessons... more

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How many episodes of The WorkOps Podcast are there?

The WorkOps Podcast launched a month ago and published 10 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on The WorkOps Podcast?

Recent guests on The WorkOps Podcast include:

1. Michael MacArthur
2. Weston Fillman
3. Amie Taylor
4. David Hanrahan
5. Kelsey Browning
6. Chesney Woodall
7. Tony Castellanos
8. Sarika Lamont

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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