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The Wired Garage with Pops | Digital Innovation

Hosted by Brian Clayton and Steele Harding | Digital Innovation
Artificial Intelligence
Servicenow
Agentic AI
CMDB
Dayton, United States
Technology
Sim Racing
Kubernetes
Cloud Native
Storytelling
Automation
Governance
Dayton, Ohio
IT Leadership Roundtables
ITSM
Enterprise Architecture
AI Revolution
Generative AI
Physical Security
Internet Of Agents

The Wired Garage with Pops — the place where technology, outdoor activities, music, mixed with a few stories and a good pour of bourbon all meet.

The Wired Garage with Pops is a technology-driven podcast that blends deep IT expertise with real-world storytelling. Hosted by Pops — an enterprise architect, IT leader, and tech storyteller — the show explores how people and organizations navigate the... more

PublishesTwice weeklyEpisodes41Founded9 months ago
Number of ListenersCategories
TechnologySociety & Culture

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Artwork for The Wired Garage with Pops

Latest Episodes

Cost of Doing Business with David Cram

David Cram, founder of ValSync, joins Pops and Steele to take aim at one phrase: "that's just the cost of doing business." He argues that organizations exaggerate the cost of change until it becomes a kind of p... more

Pops and Steele tackle a problem most IT and finance leaders haven't caught up to yet: AI subscriptions and API spend are becoming the new shadow IT. Teams are subscribing to AI tools on corporate cards with zero governance or intake process, token-b... more

Pops and Steele dig into a problem hiding in plain sight: uncontrolled AI subscription spend. As teams experiment freely with AI tools — often on personal corporate cards with zero IT or finance visibility — costs are quietly compounding into what co... more

Your company doesn't have one front door — it has six. IT has one. HR has one. Facilities has one. Legal ops has one. And employees hate every single one of them.

In this episode, Pops and Steele pop the hood on ServiceNow Employee Center — not as a... more

Most IT organizations aren't behind on technology — they're behind on thinking. In this episode, Pops and Steele sit down with Matt Coatney, CIO of a large national law firm, to break down persona-based agentic AI: virtual agents that adapt to *who* ... more

In this episode of The Wired Garage with Pops, Jeremy Duncan returns for round two — and this time he brings a live demo. Jeremy is a cloud platform solution architect with 15 years on the ServiceNow platform and a track record building AI-powered so... more

The chatbot era is winding down — and what's replacing it doesn't wait to be asked. In this episode of The Wired Garage with Pops, Pops and co-host Steele sit down with Matt Coatney, a technology leader operating at the intersection of enterprise AI ... more

Jeremy Duncan is a cloud platform solution architect with 20+ years of experience, Fortune 500 engagements, and a reputation that precedes him — green glowing shoes and all. But behind the accolades is a story built on grit. Raised by a single mom wo... more

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In The Loop
In The LoopJack Houghton

Recent Guests

Jeremy Duncan
Cloud platform solution architect with 20+ years in IT; humanitarian project lead
ServiceNow (documentation mentions involvement and collaborations)
Episode: You Can't Do That? Watch Me. — Jeremy Duncan on Tech, Mentorship & Staying Human
Kyce Poya
Founder and president of Apex IT and Security
Apex IT and Security
Episode: Cloud-Managed Security Without the Headache with Kyce Poya
Chad Mattix
Founder and CEO of Kinettix
Kinettix
Episode: Global IT Field Services at Scale with Chad Mattix
Dave McCarty
Guitarist featured in the episode, with a long history of bands and mentorship in the Dayton/Cincinnati scene
Episode: Still Plugged In - Keeping the Guitar Alive When Life Gets Loud with Dave McCarty
Toby Phillippe
AI/IT strategy guest (expert invited to discuss AI in IT, service desks, and future of work)
Episode: Strategies for the Future of Work with Toby Phillippe
Bryan Fite
Hacker and veteran of Dayton's security community
Dayton security scene
Episode: 30 Years of Hacking in Dayton - The Underground Story with Bryan Fite
Matt Godsted
Strategic leader and architect in cybersecurity
Kroger
Episode: From Music to Cybersecurity with Matt Godsted
Andy Hickey
Senior project management and director of customer success at Taza
Taza
Episode: Navigating the Tech Landscape with Andy Hickey
Matt Coatney
Guest on the AI revolution discussion and travel stories
Episode: Exploring Ski Resorts and Experiences with Matt Coatney

Host

Pops
Host of The Wired Garage with Pops; technology leader and storyteller with a focus on enterprise IT, service innovation, and practical governance.

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Tomorrow, Today
Tomorrow, TodayShekhar Natarajan
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AcquiredBen Gilbert and David Rosenthal
The Room Podcast
The Room PodcastClaudia Laurie and Madison McIlwain
Building AI Boston
Building AI BostonBuilding AI Boston
Hard Fork
Hard ForkThe New York Times
Dwarkesh Podcast
Dwarkesh PodcastDwarkesh Patel

Talking Points

Recent interactions between the hosts and their guests.

Agentic AI Delivers Major Benefits and Challenges
Q: What are the easiest initial workflows to target for AI automation?
Ticketing and call-center workflows are commonly cited as low-hanging fruits, followed by HR inquiries and basic customer support interactions that can be automated to deliver immediate value.
Challenges with Projects of Scale
Q: What advice would you give organizations just beginning to scale their IT ops?
Focus on very detailed requirements, clear governance cadences, and upfront risk assessment. Collect enough information to justify changes, minimize manual handoffs, and consider a risk-based ranking to expedite approvals.
Empathy in Leadership with Andy Hickey
Q: What does a normal day look like there?
He outlines daily routines in the mission context, including coordinating volunteers, managing local operations like a restaurant, and hands-on work with community members, all framed by a Catholic mission's structure and varied tasks.
Empathy in Leadership with Andy Hickey
Q: What first pulled you in to mission work?
Andy describes discovering a calling to mission work in Honduras, driven by an eagerness to explore and help, even before fully understanding the scope. He frames it as a formative, unforgettable experience that shaped his approach to leadership and empathy.
AI, Deepfakes, and the New Social Engineering War with Bryan Fite
Q: So, Bryan, what sparked the idea for a Justice League in cybersecurity?
The idea grew from observing how AI and deepfakes could be used to manipulate trust and the recognition that defenders needed a more coordinated, superhero-like mindset to counter these multi-domain threats.

Audience Metrics

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Listeners per Episode
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Frequently Asked Questions About The Wired Garage with Pops

What is The Wired Garage with Pops about and what kind of topics does it cover?

This show centers on practical technology leadership in enterprise contexts, with a strong emphasis on AI-enabled workflow automation, IT service management, and governance. Across episodes, listeners hear hands-on demonstrations of AI-assisted development, real-world enterprise implementations, and candid discussions about how to balance rapid innovation with security, compliance, and human oversight. The host(s) bring a personable, mentorship-minded approach, often weaving in leadership, career journeys, and community impact alongside deep dives into ServiceNow, multi-agent AI, and digital transformation. A notable thread is the focus on how AI and automation reshape IT and business collaboration, while maintaining guardrails, measurable ... more

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1. In The Loop

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The Wired Garage with Pops launched 9 months ago and published 41 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on The Wired Garage with Pops?

Recent guests on The Wired Garage with Pops include:

1. Jeremy Duncan
2. Kyce Poya
3. Chad Mattix
4. Dave McCarty
5. Toby Phillippe
6. Bryan Fite
7. Matt Godsted
8. Andy Hickey

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