
Unpacking lessons for the public service, starting with the Robodebt Royal Commission. In 2019, after three years, Robodebt was found to be unlawful. The Royal Commission process found it was also immoral and wildly inaccurate.
Ultimately the Australian Government was forced to pay $1.8bn back to more than 470,000 Australians.
In this podcast we dive deep into public policy failures like Robodeb... more
| Publishes | Twice monthly | Episodes | 84 | Founded | 3 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | GovernmentHistory | |||

Danielle talks with Georgia Heath from Yup Yup Labs about what becomes obvious when you design services from far away, and why remote communities expose the hidden assumptions baked into policy, technology and “digital by default”.
We also dig into ... more
We talk with Eleanor Williams from the Australian Centre for Evaluation about making evaluation fast, rigorous, and genuinely useful for public service decisions. We move from a 40,000-person employment services RCT to the practical steps that make t... more
Three-quarters of government evaluations are commissioned to improve implementation. Two-thirds are commissioned for accountability.
They're not the same thing, and building a system that serves both turns out to be harder than it looks.
This episo... more
Budget season is here — and it’s tighter than many public servants have been used to. Across Australian jurisdictions, governments are landing budgets with real constraints: restrained spending, savings packages, efficiency dividends, and the ever-po... more
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I love this podcast. The first season on Robo Debt was excellent. I also love the episodes with imaginary situations in the public service and how to navigate them and the episode on badges is both hilarious and insightful. Thank you!
Such a great podcast by three very intelligent and articulate humans. While I get so much from each episode as a public servant there is something for everyone.
This is the best podcast about the Australian public service. As a serial bouncer in and out of the service, serving the public is in my genes. I find myself nodding along to everything you say. This is a must listen for anyone - from those just starting, to those who can’t remember when they started, or those who are thinking about a career change and wondering how the mysterious beast works. Thank you!
Omg I love Normal Gossip and I love you guys adopting their approach - and love your work always ❤️
One of the finest podcasts I have listened to in modern times. Is an institution of democracy. Ms Eliston is a fine artist and an asset to our public service and our nation.
Key themes from listener reviews, highlighting what works and what could be improved about the show.
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Apple Podcasts | #201 |
Recent interactions between the hosts and their guests.
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This program analyzes public service failures and governance lessons, with a strong emphasis on accountability, implementation, and culture. Across episodes, listeners get case studies from Robodebt and other public administration debacles, plus practical takeaways on policy design, risk, and leadership. The hosts' perspective as former public servants adds candid, human-scale context, blending critique with concrete reforms and calls for better governance. A notable throughline is how complex systems fail and what leadership and institutions can do to prevent repeat mistakes, all presented with accessible storytelling and sharp humor. Potential listeners who work in government, policy, or public administration will likely find the discussi... more
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Recent guests on The Westminster Tradition include:
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6. The Honorable Amanda Vanstone AO
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8. John Hill
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