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Artwork for The Watson Weekly: eCommerce Strategy & News

The Watson Weekly: eCommerce Strategy & News

Watson Weekly
Amazon
Ecommerce
Shopify
Shein
UPS
Target
Paypal
Macy's
Klaviyo
Tmoo
Nordstrom
Shoptalk 2024
Digital Evolution
Walmart
Home Depot
Thrasio
Whole Foods
American Eagle
Ecommerce Logistics
Software As a Service

Stop reading the headlines and start understanding the frameworks. The Watson Weekly is the premier resource for eCommerce executives, delivering sharp, independent strategy on the industry's most critical developments. Join 20-year veteran Rick Watson as he cuts through the noise to help you understand not just what is happening, but why it matters to your business. Broadcasting three times a wee... more

PublishesTwice weeklyEpisodes246Founded5 years ago
Number of ListenersCategories
BusinessTechnologyManagement

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Artwork for The Watson Weekly: eCommerce Strategy & News

Latest Episodes

Today on our show:

• Stripe’s $140 Billion Question

• Why Temu is the New Cross-Border Standard

• The UPS $150k Exit: Strategic Rightsizing or a Teamster Trap?

• Is Agentic Commerce a Nothingburger? The Agentic Debate Series, presented by Logicbroke... more

This week on the Watson Weekly Weekend edition, Rick Watson and Jessica Lesesky are breaking down a massive shift in the retail and tech landscape. From the dramatic fall of a luxury giant to Walmart's historic milestone and the high-stakes risks fac... more

Is SaaS really dead? Will AI take your job next year?

In this Watson Weekly Interview, Rick Watson talks with Dr. Daniel Hulme, Chief AI Officer at WPP and CEO of Satalia, to debunk the biggest myths surrounding Artificial Intelligence. From the ch... more

Today on our show:

• Amazon is a Vertically Integrated Utility

• Shopify Fiscal Year 2025 Earnings: a Pony with One Great Trick, Could it Be More?

• Kroger Opens a New Marketplace

• Paypal Earnings and David Marcus

- and finally, The Investor Minut... more

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Recent Guests

Dr. Daniel Hulme
Founder and CEO of Satalia, Chief AI Officer at WPP, and thought leader in AI, ethics, strategy, and innovation.
Satalia
Episode: Mythbusting AI: Why SaaS Isn't Dead and Your Job Might Be Safer Than You Think
Mark Rubin
eCommerce expert and leader at Kusama with extensive experience in the agency world.
Kusama
Episode: Why Your Agency is Falling for the AI Trap
Shephard Lesesky
Child with insights on using Whatnot
Episode: Whatnot vs Traditional E-commerce: The Shift No One’s Talking About
Gareth Cummings
CEO of eDesk, with a background in technology and AI implementation
eDesk
Episode: From Banking to AI: The Future of Agentic Commerce with Gareth Cummings
Christopher Kellner
CEO of DigitalGenius, a company specializing in AI agents for eCommerce.
DigitalGenius
Episode: From Playbooks to Pipelines: How DigitalGenius Is Scaling AI in SaaS Sales & Service
Shailesh Kumar
Senior Vice President of Engineering at Salesforce Commerce Cloud
Salesforce
Episode: September 15th, 2025: The Future is Less If Then And More Prompts, Agents, and MCP - A SVP Looks to the Future
Dipti Desai
Founder and CEO of Crstl, with a background in electrical engineering and experience in the tech industry.
Crstl
Episode: The CEO Spot: From Silicon Chips to Supply Chains – Dipti Desai’s Mission to Modernize EDI
Scott Eckert
CEO of Mirakl America, formerly with companies like Dell and Walmart
Mirakl
Episode: Special Episode: Scott Eckert on Leading Mirakl and the Marketplace Revolution
Ashley Laing
VP of North America at Pimcore
Pimcore
Episode: Special Episode from Shopware Partner Day– Pimcore & the Data Layer Revolution in B2B

Host

Rick Watson
CEO and founder of RMW Commerce Consulting, with over 20 years of experience in eCommerce, providing expert insights on industry developments.

Reviews

4.9 out of 5 stars from 55 ratings
  • Clever and informative

    I just found this podcast. As a former retail merchant I find this detail on E-commerce to be both informative and entertaining. Great perspective on e-commerce across sectors.

    Apple Podcasts
    5
    modhutch
    United States2 years ago
  • Amazing

    It was the best

    Apple Podcasts
    5
    John McD.
    United States3 years ago
  • Love this, thank you for your work

    Super condensed, deep ecoomerce insights

    Apple Podcasts
    5
    MontingL
    Canada3 years ago
  • One of the best podcasts out there if you’re in the eCom space.

    If you’re in the eCom space, this podcast needs to become part of your weekly routine. Absolutely love the depth of insights from Rick.

    Apple Podcasts
    5
    Supply Chain Pros
    Canada3 years ago
  • A Great Way to Keep Up in eCommerce

    I listen first thing every Monday to get the best updates on eCommerce. The industry is fast moving and always changing, I count on Rick to pull out the most important items I need to know every week. Keeping up with him on LinkedIn furthers the great analysis.

    Apple Podcasts
    5
    omahadave1234
    United States3 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Feedback highlights the importance of the podcast for those in the retail and eCommerce sectors, particularly praising the depth of analysis and real-world application of insights.
Audience sentiment is overwhelmingly positive, with listeners often referring to it as essential for anyone involved in the eCommerce space.
Listeners appreciate the concise and insightful format, noting that it helps them stay updated in the rapidly changing eCommerce landscape.
Many commend the host's ability to break down complex topics into understandable segments, making it accessible for professionals at various levels.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

Why Your Agency is Falling for the AI Trap
Q: What should agencies focus on before considering costly replatforming?
Mark emphasized the importance of maximizing existing platforms and ensuring foundational business aspects are sound before replatforming.
Why Your Agency is Falling for the AI Trap
Q: How did you get from being an early employee back in the day to kind of running the show at Kusama today?
Mark discussed his journey from a .NET and Java developer to leading Kusama, mentioning key experiences at Lyons Consulting and the formation of Moku Collective.
From Banking to AI: The Future of Agentic Commerce with Gareth Cummings
Q: What are the ingredients to using conversations and signals to run a better business?
He explains that by analyzing data from customer interactions, brands can gain insights that drive repeat business and inform their strategies effectively.
From Banking to AI: The Future of Agentic Commerce with Gareth Cummings
Q: How do you navigate conversations about pricing versus trust?
Cummings emphasizes the importance of building trust through consistent and transparent business practices to avoid competing solely on price.
From Banking to AI: The Future of Agentic Commerce with Gareth Cummings
Q: Talk to me about that conversation. Were you surprised by it or you're not surprised about it? Did it develop over time? How did you respond?
Cummings discusses how he didn't set out to become CEO; his role evolved over time as he tackled challenges and gained a broader commercial awareness, which naturally led to his promotion.

Audience Metrics

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Frequently Asked Questions About This Podcast

What is This Podcast about and what kind of topics does it cover?

Focused on the fast-moving eCommerce landscape, insights from a seasoned expert provide listeners with timely updates about major players such as Amazon and Shopify, along with intriguing new ventures. Each episode offers a brisk review of industry news, touching on marketplace dynamics, direct-to-consumer strategies, supply chain innovations, and payments technology. Rick Watson, the host, synthesizes complex information into digestible insights, drawing on two decades of industry experience and a wealth of knowledge about the evolving ecosystem. This podcast is ideal for professionals wanting to stay informed about essential developments, trends, and key challenges within e-commerce.

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Which podcasts are similar to this podcast?

These podcasts share a similar audience with this podcast:

1. All-In with Chamath, Jason, Sacks & Friedberg
2. The Prof G Pod with Scott Galloway
3. Pivot
4. The Startup Ideas Podcast
5. The Town with Matthew Belloni

How many episodes of this podcast are there?

this podcast launched 5 years ago and published 246 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on this podcast?

Recent guests on this podcast include:

1. Dr. Daniel Hulme
2. Mark Rubin
3. Shephard Lesesky
4. Gareth Cummings
5. Christopher Kellner
6. Shailesh Kumar
7. Dipti Desai
8. Scott Eckert

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