
Nightmare customers, monstrous hangovers, mangers from hell… Join us as we share listeners outrageous fashion and beauty retail stories in the hilarious Shop Flaw Confessions weekly segment. Send them to us at hello@theshopflaw.com The good, the bad and the ugly aspects of the biggest employment sector in the UK are all laid bare in this first of its kind retail podcast. Frank, honest and funny, y... more
| Publishes | Infrequently | Episodes | 34 | Founded | 2 years ago |
|---|---|---|---|---|---|
| Categories | ArtsFashion & Beauty | ||||

When life and career implode, and everything we hold onto for dear life no longer brings us joy, where do we go? The Shop Flaw returns without constraints..
Have you ever wondered about the impact of "return-to-store" on a retail store or its staff? Or, wondered how store staff feel when the head office descends on their store? As retail head offices devise ways to get customers back in-store, they often... more
In this conversation, Robert Welsh shares his experiences in the makeup industry, emphasising the importance of self-expression and inclusivity. Robert reflects on his time at MAC, where he felt empowered by the diverse and creative environment. The ... more
Robert Welsh shares his journey from a professional makeup artist to a full-time influencer. He discusses his experiences in retail, the challenges faced in the beauty industry, and the evolution of MAC Cosmetics. The conversation highlights the impo... more
Listening to this from someone who’s been in retail for 20 odd years is SO relatable, myself and Tim have had very similar career journeys and it’s hilarious to see how similar experiences have been . Absolutly love it 10/10 👏🏻👏🏻👏🏻
Stumbled upon the two of you on TikTok and have happily fallen down the rabbit hole ever since. After opening a gift shop about 13 years ago state side, I feel like working retail provides people the rare opportunity of seeing the best and worst of humanity on a daily basis. Please keep up the great work, cheers- Mike
Saw you guys on TikTok and have started your podcast on my walks. Such a great insight into retail working. Can’t wait to listen to more. Grace x
Agree with all the points on this great podcast. If only I could hear it. Retail was a total nightmare for me and they both hit some points. It’s so faint and not loud enough.
Great insight into the workings of the retail world
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Recent interactions between the hosts and their guests.
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A unique podcast focusing on the often untold stories of those working within the fashion and beauty retail sectors, offering listeners a candid look at the highs and lows of the industry. With a blend of humor and frankness, episodes feature personal anecdotes about bizarre customer encounters, challenging workplace dynamics, and the overall retail experience. The hosts frequently invite listeners to share their own outrageous retail stories, creating an interactive and engaging environment. This podcast stands out for its empathetic take on the challenges faced by retail employees, making it an entertaining yet thought-provoking listen for anyone with an interest in the retail world.
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The Shop Flaw launched 2 years ago and published 34 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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Recent guests on The Shop Flaw include:
1. Robert Welsh
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