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Artwork for The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions

The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions

Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions
Restaurant Technology
Restaurant Industry
Customer Experience
Franchising
Loyalty Programs
Consumer Behavior
Restaurant Operations
Inventory Management
Technology In Restaurants
Point Of Sale Systems
Menu Innovation
Hospitality Industry
Sustainability
Delivery Services
Artificial Intelligence
Customer Retention
Digital Marketing
Biscuit Belly
Fast Casual Dining
Data Analytics

Restaurant Technology Podcasters... Drawing from years of combined experience in restaurant technology, implementation, and marketing, The Restaurant Technology Guys are here to help you run your business better. Check them out www.restauranttechnologyguys.com

Jeremy literally grew up in the Restaurant Technology Industry. His family is the founders of Custom Business Solutions, Inc. and Jeremy’s ... more

PublishesWeeklyEpisodes366Founded11 years ago
Number of ListenersCategories
TechnologyEducationHow To

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Artwork for The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions

Latest Episodes

The conversation covers the introduction of Yosef and his background, the development of Bling's video technology, its application in the restaurant industry, and its impact on customer engagement and behavior. The discussion also addresses the fear ... more

YouTube

The episode features a conversation with Kyle Huck, a multi-unit franchise owner for Wings, etc., and Colton LeTourneau, the senior director of marketing for Wings, etc. They discuss the brand's success, community involvement, and unique menu items. more

YouTube

The conversation covers John's journey from the military to Chick-fil-A, the distinction between leadership and management, and the shift to significance with the use of AI in business operations. It also explores the impact of AI on employee recogni... more

YouTube

The conversation covers Pat Venn's journey in the hospitality industry, his role at Prima, and the innovative solutions Prima offers to restaurants and diners. It delves into the concept of the recommendation economy and the vision for Prima's future... more

YouTube

Key Facts

Accepts Guests
Accepts Sponsors
Contact Information
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Number of Listeners
Find out how many people listen to this podcast per episode and each month.

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Recent Guests

Kyle Huck
Multi-unit franchise owner for Wings, etc.
Wings, etc.
Episode: Why This Franchisee Gave Back $141K — Kyle Huck, Wings Etc.
Colton LeTourneau
Senior Director of Marketing for Wings, etc.
Wings, etc.
Episode: Why This Franchisee Gave Back $141K — Kyle Huck, Wings Etc.
Jon Harmeling
Chick-fil-A franchise owner, AI for Significance founder
Chick-fil-A, AI for Significance
Episode: How a Chick-fil-A Operator Uses AI to Lead — Jon Harmeling
Pat Venn
Board member, Prima; former executive in hospitality tech and affiliate marketing
Prima
Episode: The Recommendation Economy Comes to Restaurants — Pat Venn, PRIMA
Michael Ungaro
Visionary CEO and owner of the San Pedro Fish Market and Restaurant
San Pedro Fish Market
Episode: Why Storytelling Saved San Pedro Fish Market — Michael Ungaro
Brett Linkletter
Founder/CEO or senior executive at Dishio, guest expert on restaurant marketing tech
Dishio Holdings / Dishio
Episode: Restaurant Marketing You Can Track — Brett Linkletter, Dishio
James Jones
Technology leader at US Foods, responsible for Moxie and Menu IQ
US Foods
Episode: US Foods’ Menu IQ: Snap a Recipe, See Your Food Cost — James Jones
Rick Rosenfield
Co-founder of California Pizza Kitchen
California Pizza Kitchen
Episode: California Pizza Kitchen Scaled on Culture — Rick Rosenfield
Luke Christian
Founder and CEO of Surcheros
Surcheros
Episode: Surcheros: The Tex-Mex Franchise Winning in Towns Everyone Else Skips

Host

Jeremy Julian
Jeremy Julian is the Chief Revenue Officer at CBS Northstar and a veteran in restaurant technology implementations and marketing. He co-hosts the show and brings deep industry experience and practical viewpoints on how tech stacks drive operator value.

Reviews

4.7 out of 5 stars from 42 ratings
  • Incredibly helpful!

    I’m a new subscriber and finding these interviews to be incredibly helpful and very in-depth. Thanks for asking great questions of your guests.

    Apple Podcasts
    5
    FizzyMike
    United States5 years ago
  • So helpful!

    Thanks for the detailed in -depth dive into

    the topic!

    Apple Podcasts
    5
    kmtw
    United States5 years ago
  • Learn Something New!

    Great podcast that helps me see the “behind the scenes” with restaurants very differently.

    Apple Podcasts
    5
    Holly Verbeck
    United States5 years ago
  • Knowledgeable, entertaining and applicable

    Ryan, Jeremy and their guests do a phenomenal job of simplifying complex ideas in a structured, entertaining way. As co-hosts they riff off of each other super naturally - which allows them to highlight areas of expertise from their guests that are directly applicable to us as listeners. Really enjoy the flow of each episode and the guests are always super knowledgeable. Thanks for producing such an awesome show guys!

    Apple Podcasts
    5
    JoshCrist
    United States7 years ago
  • Very informative podcast

    The guys do a great job of explaining multiple platforms of technology is simple to understand manner. A must for restaurant owners and managers.

    Apple Podcasts
    5
    MEGarey
    United States9 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Thoughtful conversations with practical, real-world takeaways for operators.
Guests are consistently knowledgeable and well-prepared, with questions that surface actionable insights.
The hosts' dynamic keeps interviews engaging and accessible while diving into complex topics.
Great for staying current on restaurant tech trends and ROI-focused implementations.

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Talking Points

Recent interactions between the hosts and their guests.

The Recommendation Economy Comes to Restaurants — Pat Venn, PRIMA
Q: How does Prima differ from traditional loyalty programs?
Prima focuses on access and real-world attribution, ensuring loyalty travels with the customer between venues and across experiences, and using affiliate-driven networks to drive high-value guest traffic rather than generic rewards.
The Recommendation Economy Comes to Restaurants — Pat Venn, PRIMA
Q: What is Prima and what problems is it solving for restaurants?
Prima provides an attribution layer in the physical world by connecting affiliates—hotels, concierge networks, loyalty programs—with restaurants to bring in the right diners and track where they come from, enabling restaurants to target and measure the value of their guests.
Restaurant Marketing You Can Track — Brett Linkletter, Dishio
Q: Can you explain the name Dishio and how your ecosystem is structured?
Dishio is part of Dishio Holdings with Dishio as the software product and DineLine as the agency that provides a service layer to help restaurant owners leverage the software; the goal is to integrate data from POS, reservations, and online ordering to help operators own their data and improve profitability.
Restaurant Marketing You Can Track — Brett Linkletter, Dishio
Q: What led you into restaurant marketing and what does your platform aim to solve?
I started in e-commerce advertising and saw how ROI was trackable there; restaurants lacked tools to measure and optimize marketing ROI. We built Dishio internally to track CAC, frequency, and customer lifetime value, eventually turning it into a platform with a service layer to help operators use the tech effectively.
California Pizza Kitchen Scaled on Culture — Rick Rosenfield
Q: Why did you decide to write the book now and what should readers expect?
Rick explains that writing the book was about giving back, sharing the culture story, and offering lessons on building a long-lasting business through culture, perseverance, and leadership, while also weaving in personal law stories as context.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

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Frequently Asked Questions About This Podcast

What is This Podcast about and what kind of topics does it cover?

This show centers on restaurant technology, operations, and franchising, featuring leaders and founders who are hands-on with how tech can boost efficiency, guest experience, and growth. Episodes frequently cover topics like IoT, AI-driven forecasting and scheduling, oil management, and multi-unit expansion strategies, with practical case studies from brands ranging from quick-service to casual dining. A notable strength is the way guests share actionable lessons tied to real-world deployments, ROI, and implementation challenges, often balancing automation with human hospitality. The format tends to mix strategic insights with operational detail, making it valuable for operators, tech buyers, franchisors, and partners seeking concrete takea... more

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1. Marketing School - Digital Marketing and Online Marketing Tips
2. My First Million
3. A Deeper Dive
4. Lenny's Podcast: Product | Career | Growth
5. The Daily

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this podcast launched 11 years ago and published 366 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on this podcast?

Recent guests on this podcast include:

1. Kyle Huck
2. Colton LeTourneau
3. Jon Harmeling
4. Pat Venn
5. Michael Ungaro
6. Brett Linkletter
7. James Jones
8. Rick Rosenfield

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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