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Artwork for The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions

The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions

Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions
Restaurant Technology
Restaurant Industry
Customer Experience
Franchising
Loyalty Programs
Consumer Behavior
Restaurant Operations
Inventory Management
Technology In Restaurants
Point Of Sale Systems
Menu Innovation
Hospitality Industry
Sustainability
Delivery Services
Customer Retention
Digital Marketing
Biscuit Belly
Data Analytics
Fast Casual Dining
Digital Ordering

Restaurant Technology Podcasters... Drawing from years of combined experience in restaurant technology, implementation, and marketing, The Restaurant Technology Guys are here to help you run your business better. Check them out www.restauranttechnologyguys.com

Jeremy literally grew up in the Restaurant Technology Industry. His family is the founders of Custom Business Solutions, Inc. and Jeremy’s ... more

PublishesWeeklyEpisodes345Founded11 years ago
Number of ListenersCategories
TechnologyEducationHow To

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Artwork for The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions

Latest Episodes

00:00 Introduction to Dog Haus and Its Vision

03:13 The Unique Concept of Dog Haus

10:44 Growth Strategy and Unit Economics

18:37 International Expansion Plans

22:36 Balancing On-Premise and Off-Premise Sales

28:57 Attracting the Next Generation of C... more

00:00 Introduction to Teriyaki Madness and Aunna Macias

02:05 Growth and Expansion of Teriyaki Madness

03:45 Philosophy of Technology Adoption in Franchising

06:33 Franchisee Feedback and Tech Adoption

08:37 Balancing Control and Flexibility in F... more

00:00 Introduction to Loman AI and Its Mission

02:07 Christian's Journey in the Restaurant Industry

06:24 Understanding Voice Ordering AI

09:44 The Evolution of AI in Restaurant Tech

12:55 The Benefits of Loman AI for Restaurants

15:12 Human Tou... more

00:00 Introduction to Handel’s Ice Cream and Its Legacy

02:55 Craftsmanship and Freshness in Ice Cream Making

05:34 Community Engagement and Customer Experience

08:30 Store Formats and Customer Interaction

11:25 Flavor Selection and Seasonal Offering... more

Key Facts

Accepts Guests
Accepts Sponsors
Contact Information
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Number of Listeners
Find out how many people listen to this podcast per episode and each month.

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Recent Guests

Aunna Macias
Manager of Restaurant Technology at Teriyaki Madness
Teriyaki Madness
Episode: How Teriyaki Madness Manages Franchisee Tech Adoption
Christian Wiens
CEO and founder of Loman AI
Loman AI
Episode: How AI Voice is Increasing Restaurant Revenue by 23%
Mark Greenblatt
Owner, Barry Bagels (Barry Bagels brand founder's son)
Barry Bagels
Episode: Innovative Hub and Spoke Model for Bagel Shops
Jim Nussbaum
Business partner and franchising lead
Barry Bagels
Episode: Innovative Hub and Spoke Model for Bagel Shops
Kim Updike
Chief Operating Officer at Dinetec (menu and dining division of Sandy Alexander)
Dinetec / Sandy Alexander
Episode: How Data-Driven Menu Design Transforms Franchise Growth & Consistency
Rafi Shaharian
VP of Technology at Sandy Alexander
Sandy Alexander
Episode: How Data-Driven Menu Design Transforms Franchise Growth & Consistency
Chris Brady
Co-founder and president of Timber Pizza Company
Timber Pizza Company
Episode: From Chevy to Franchise: The Timber Pizza Story
Steven Klein
Tech entrepreneur and co-founder involved in AI-driven ordering solution
Episode: Revolutionizing Restaurant Orders with AI: Reducing Abandoned Carts
Blake Sabatinelli
CEO of Atmosphere TV
Atmosphere TV
Episode: The Power of Digital Signage in Modern Business

Host

Jeremy Julian
Chief Revenue Officer for CBS Northstar (and related CBS/CBS Northstar entities); long-standing industry veteran with deep experience in restaurant technology implementations.

Reviews

4.7 out of 5 stars from 42 ratings
  • Incredibly helpful!

    I’m a new subscriber and finding these interviews to be incredibly helpful and very in-depth. Thanks for asking great questions of your guests.

    Apple Podcasts
    5
    FizzyMike
    United States4 years ago
  • So helpful!

    Thanks for the detailed in -depth dive into

    the topic!

    Apple Podcasts
    5
    kmtw
    United States4 years ago
  • Learn Something New!

    Great podcast that helps me see the “behind the scenes” with restaurants very differently.

    Apple Podcasts
    5
    Holly Verbeck
    United States5 years ago
  • Knowledgeable, entertaining and applicable

    Ryan, Jeremy and their guests do a phenomenal job of simplifying complex ideas in a structured, entertaining way. As co-hosts they riff off of each other super naturally - which allows them to highlight areas of expertise from their guests that are directly applicable to us as listeners. Really enjoy the flow of each episode and the guests are always super knowledgeable. Thanks for producing such an awesome show guys!

    Apple Podcasts
    5
    JoshCrist
    United States7 years ago
  • Very informative podcast

    The guys do a great job of explaining multiple platforms of technology is simple to understand manner. A must for restaurant owners and managers.

    Apple Podcasts
    5
    MEGarey
    United States8 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Audiences find the content highly practical for operators implementing tech.
Fans note strong host chemistry and guest expertise.
Listeners praise the show for actionable, in-depth restaurant tech discussions.

Top Technology Podcasts

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AcquiredBen Gilbert and David Rosenthal
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Tomorrow, TodayShekhar Natarajan
Hard Fork
Hard ForkThe New York Times
The Room Podcast
The Room PodcastClaudia Laurie and Madison McIlwain
Eye On A.I.
Eye On A.I.Craig S. Smith

Talking Points

Recent interactions between the hosts and their guests.

Navigating the Challenges of Restaurant Staffing
Q: So what does employee benefits mean in practice for a typical restaurant with hourly workers, and how is it different from vague perks like free meals?
Benefits in practice include health insurance (medical, dental, vision), reimbursable expense accounts for incidental medical costs, and a subsidy framework that is dollar-denominated so employees can choose plans that fit their needs. This approach avoids one-size-fits-all options and provides real financial protection and support for staff, while keeping administration lean through payroll integration and broker support.
Revolutionizing Restaurant Orders with AI: Reducing Abandoned Carts
Q: Who is Steven Klein and how did he get involved in this project?
Steven Klein is a tech entrepreneur and co-founder who led the development of the AI-assisted ordering solution, bringing a strong background in software and restaurant-related tech to tackle first-party ordering and customer experience.
Revolutionizing Restaurant Costs with AI Solutions
Q: What kind of savings and impact can operators expect, and on what time horizon?
Average savings typically range from 20 to 34 percent in key categories (with high end in bank fees), and engagements are structured to be self-funded based on the savings, often delivering payback within six months to a year.
Revolutionizing Restaurant Costs with AI Solutions
Q: How do you onboard a multi-location restaurant group and avoid overwhelming the client?
The process starts with a kickoff to locate data sources, ingest invoices via API or read-only access, then gradually build the client's brain through a golden questions workshop, with a living scoreboard showing savings as the engagement progresses.
Revolutionizing Restaurant Costs with AI Solutions
Q: What exactly is SpendBrain and how does it change how a restaurant operator looks at spend?
SpendBrain is an ontology-based spend intelligence graph that ingests contracts and invoices, maps them to the correct vendor contracts, and allows teams to dialogue with the system to spot anomalies and opportunities, while human experts review and act on the insights.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

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Frequently Asked Questions About This Podcast

What is This Podcast about and what kind of topics does it cover?

A tech-forward show focused on helping restaurant operators optimize operations, marketing, and guest experience through software, data, and systems. Across episodes, hosts explore topics like data enrichment and identity resolution for better customer retention, integrated restaurant technology platforms, AI-powered marketing, digital signage, and practical strategies for scaling franchises and fast-casual brands. Guests range from CTOs and product leads to successful restaurateurs, sharing playbooks on modernization, cost control, and how technology can drive growth without sacrificing guest experience. The show is notable for its hands-on, operator-first approach, emphasizing measurable improvements, vendor-neutral discussions, and real-... more

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These podcasts share a similar audience with this podcast:

1. How Leaders Lead with David Novak
2. All-In with Chamath, Jason, Sacks & Friedberg
3. Restaurant Rockstars Podcast
4. RESTAURANT STRATEGY
5. A Deeper Dive

How many episodes of this podcast are there?

this podcast launched 11 years ago and published 345 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on this podcast?

Recent guests on this podcast include:

1. Aunna Macias
2. Christian Wiens
3. Mark Greenblatt
4. Jim Nussbaum
5. Kim Updike
6. Rafi Shaharian
7. Chris Brady
8. Steven Klein

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