The Rebels Of SaaS
Dannah VaughanAre you a rebel? This is a podcast for you! Follow the stories of business unicorns that don't say yes, but instead move the bar to new heights!
| Publishes | Monthly | Episodes | 62 | Founded | 5 months ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | ManagementBusiness | |||
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Latest Episodes
In this episode we sit down with Rob Zambito (CEO of Success-Scaled Consulting) and we dial in to explore the undeniable power of human connection in Customer Success. We dive into the "Service Recovery Paradox," killer discovery questions, the Five-... more
In the Season 4 premiere of Rebels of SaaS, Cisco leader Frank Murphy shares his profound journey from public service to tech leadership, intertwining his career path with his deeply personal experience of raising and losing a child with severe medic... more
In the Season 3 finale of Rebels of SaaS, Dannah welcomes Kate Neal from Gainsight to explore how to effectively operationalize AI across the customer journey. Kate shares her unique career evolution and reveals how AI-native platforms can uncover "h... more
In this episode, SaaS veteran Jared Cook joins Dannah Barnett Vaughan to discuss his journey through giants like Adobe and Domo to founding Crush Churn Consulting. Jared reveals how his passion for problem-solving led him to build a thriving, automat... more
Stop settling for "AI hype" and start building actual ROI by bridging the massive gap between executive expectations and team execution. In this episode, Top 100 CS Strategist Jeff Cann reveals why the secret to mastering AI at work actually starts w... more
In this episode of Rebels of SaaS, I’m joined by Kim Ayala, Director of Customer Success (Americas & APAC) at Akeneo, to challenge the common misconception that "sales" is a dirty word in Customer Success. Kim shares her "rebellious" approach to post... more
In this episode, host Dannah Vaughan sits down with Julie Fox — CS leader, career changer, and co-author of the Customer Success Talent Playbook — to talk about the journey that brought her to customer success and what keeps her fired up about the sp... more
In this episode Dannah Vaughan sits down with Eleni Vorvis, a Top 100 CS Thought Leader, to explore the rapidly growing world of fractional leadership. Eleni shares her 20-year journey from accidental customer support to strategic consulting, offerin... more
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Apple Podcasts | #177 |  Sweden/Business/Management |
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Frequently Asked Questions About The Rebels Of SaaS
What is The Rebels Of SaaS about and what kind of topics does it cover?
This show centers on rebellious, ambitious leaders and practitioners in SaaS, with a strong emphasis on customer success, AI-enabled workflows, and practical, human-friendly approaches to growth. Episodes frequently explore how to blend operational rigor with authentic leadership, discoverable customer feedback, and bold, often contrarian strategies that challenge standard SaaS playbooks. Noteworthy threads include human-centered AI adoption, the value of meaningful metrics beyond the obvious numbers, and stories of resilience, talent development, and innovative go-to-market approaches. It's likely to appeal to listeners who enjoy candid, experience-driven conversations, a bias toward experimentation, and a community-minded, “rebellion in S... more
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How many episodes of The Rebels Of SaaS are there?
The Rebels Of SaaS launched 5 months ago and published 62 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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What guests have appeared on The Rebels Of SaaS?
Recent guests on The Rebels Of SaaS include:
1. Frank Murphy
2. Kate Neal
3. Jared Cook
4. Jeff Cann
5. Kim Ayala
6. Julie Fox
7. Eleni Vorvis
8. Carl Lenocker
To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.