The Quest For Epic Customer Support
TestBoxThe Quest for Epic Customer Support is a podcast for everyone who understands that customer support should prioritize effectiveness over efficiency, empathy over automation, and a transformational relationship over a transactional one. Each episode will explore the darkest hours in a customer’s journey through conversations with the customer support superstars who live to illuminate the path forwa... more
| Publishes | Weekly | Episodes | 13 | Founded | 4 years ago |
|---|---|---|---|---|---|
| Category | Business | ||||
Listen to this Podcast
Latest Episodes
It is essential for support organizations to understand the context of their business, how value is perceived in their business, and how they can continue to build the value proposition for customer support.
Declan Ivory is the Vice President of Cus... more
Whether in customer support or success, giving people memorable experiences will always keep them coming back.
Ben Winn is the Head of Brand & Community at Catalyst Software, where he leads his team to build a known and loved industry-wide brand. In... more
For too long, customer service interactions have been impersonal and transactional by nature. To counteract this, customer support teams need to build friendships with customers and create long-lasting relationships that benefit both the customer and... more
Although technology can answer nearly all of our problems, the future of customer support and experience lies within the human-to-human connection.
Charlotte Ward is the Head of Support at Snowplow Analytics, a behavioral data platform built to empo... more
As CX professionals, we have to consider the future of who customers are, how they will relationally integrate with companies, and what we can do to align ourselves with this shift.
Sara Hatter is the Founder of ElevateCX, the premier event for cust... more
The relationship between customers and customer support professionals may go unnoticed, but its impact can make or break a business.
Erika Favorito is the VP of Customer Success & Support at Privy, an e-commerce marketing platform geared towards he... more
How do you build businesses that can stand the test of time? By getting your customers to come back again and again.
Shep Hyken is a customer service and experience speaker and a leading international authority on customer service, customer experien... more
In customer support, it's not about how fast we get a customer off the phone but about digging deeper and finding the resolution to the problem they have to prevent it in the future. Our guest today is an expert in solving problems for customers.
Me... more
Key Facts
Reviews
- Great content, highly actionable
The Quest is now a must-listen for me & others who are obsessed with product & customer experience. Keep the great content coming!
Apple Podcasts5KatlynWhit
United States4 years ago - Great Podcast
Awesome guests, fun interviews and you learn a ton. Big fan!
Apple Podcasts5AdamG2424United States4 years ago - Yo!
Put this in your ears!
Apple Podcasts5GreggoPWNUnited States4 years ago - Awesome podcast for Support professionals
Awesome podcast for Support professionals
Apple Podcasts5pandathekidUnited States4 years ago
Top Business Podcasts
Audience Metrics
Listeners, social reach, demographics and more for this podcast.
| Gender Skew | Location | Interests | |||
|---|---|---|---|---|---|
| Professions | Age Range | Household Income | |||
| Social Media Reach | |||||
Frequently Asked Questions About The Quest For Epic Customer Support
Where can I find podcast stats for The Quest For Epic Customer Support?
Rephonic provides a wide range of podcast stats for The Quest For Epic Customer Support. We scanned the web and collated all of the information that we could find in our comprehensive podcast database. See how many people listen to The Quest For Epic Customer Support and access YouTube viewership numbers, download stats, audience demographics, chart rankings, ratings, reviews and more.
How many listeners does The Quest For Epic Customer Support get?
Rephonic provides a full set of podcast information for four million podcasts, including the number of listeners. View further listenership figures for The Quest For Epic Customer Support, including podcast download numbers and subscriber numbers, so you can make better decisions about which podcasts to sponsor or be a guest on. You will need to upgrade your account to access this premium data.
What are the audience demographics for The Quest For Epic Customer Support?
Rephonic provides comprehensive predictive audience data for The Quest For Epic Customer Support, including gender skew, age, country, political leaning, income, professions, education level, and interests. You can access these listener demographics by upgrading your account.
How many subscribers and views does The Quest For Epic Customer Support have?
To see how many followers or subscribers The Quest For Epic Customer Support has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.
How many episodes of The Quest For Epic Customer Support are there?
The Quest For Epic Customer Support launched 4 years ago and published 13 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
How do I contact The Quest For Epic Customer Support?
Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.
Where can I see ratings and reviews for The Quest For Epic Customer Support?
Rephonic pulls ratings and reviews for The Quest For Epic Customer Support from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.
View all the reviews in one place instead of visiting each platform individually and use this information to decide if a show is worth pitching or not.
How do I access podcast episode transcripts for The Quest For Epic Customer Support?
Rephonic provides full transcripts for episodes of The Quest For Epic Customer Support. Search within each transcript for your keywords, whether they be topics, brands or people, and figure out if it's worth pitching as a guest or sponsor. You can even set-up alerts to get notified when your keywords are mentioned.