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Artwork for The PartsEdge Podcast

The PartsEdge Podcast

PartsEdge
Partsedge
Inventory Management
Fixed Ops
Fixed Operations
DMS
Automotive Industry
Parts Department
Artificial Intelligence
Inventory
Pricing Strategy
Pricing
Automotive Dealerships
CDK
Tech Wall
DMS (dealer Management System)
American Motors Group
Mobile Service
Video
Customer Experience
Obsolescence

Conversations that matter. Insights you can use. Hosted by Kaylee Felio, she brings together the voices shaping today’s Fixed Ops landscape—alongside expert insights from Chuck Hartle. Featuring two core series: The Parts Girl Series (Hosted by Kaylee Felio) – conversations with industry leaders and operators focused on what’s working and what’s not. Webinar Replay Series (Led by Chuck Hartle) – s... more

PublishesTwice weeklyEpisodes193Founded4 years ago
Number of ListenersCategories
ManagementBusiness

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Artwork for The PartsEdge Podcast

Latest Episodes

Kaylee Felio sits down at the Fuel the Future FixedOps Summit with Roger Gutierrez from Biggers Auto Group to dig into what it takes to run a growth-focused dealership—and why fixing the foundation in service and parts is more critical than ever. Fro... more

This episode comes to you live from the NCM Fuel the Future FixedOps Summit, where the conversation focused on how innovation and collaboration are building a stronger foundation for dealership success. The discussion explored VinQ’s efforts to break... more

Ever wondered what separates top-performing dealership parts departments from the pack? On this high-energy episode, Kaylee Felio brings gritty, actionable clarity to inventory management, smarter pricing, and the realities of working with your DMS. ... more

In this episode, Dwayne Kinsley from LACarGuy joins us live from the NCM "Fuel the Future" Fixed Ops event. Dwayne opens up about why these peer-driven conferences matter, what’s keeping dealers competitive, and why retention is a bigger conversation... more

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Recent Guests

Kyle Disher
Representative from Rev Dojo
Rev Dojo
Episode: Fixing the Foundation: Innovation, Mystery Shops, and Gamifying Car Sales at the NCM Summit
Matt Huffines
Dealer representative, Huffines Hyundai McKinney
Huffines Hyundai McKinney
Episode: Networking, AI, and Technician Challenges in Fixed Ops with Matt and Justin
Justin Huffines
Dealer representative, Huffines Hyundai McKinney
Huffines Hyundai McKinney
Episode: Networking, AI, and Technician Challenges in Fixed Ops with Matt and Justin
Melissa Terrell
Representative from Wide Whale at the NCM Feel the Future Fixed Up Summit
Wide Whale
Episode: Leveraging 19 Million Reviews to Build Trust and Grow Dealer Profits with Melissa Terrell
Maureen Martin
Vice President of Strategic Alliances
Dynatron Software
Episode: Breaking Through the Data Fog in Fixed Ops
James Grogan
EVP of client success
Dynatron Software
Episode: Breaking Through the Data Fog in Fixed Ops
Robert Perez
Fixed Operations Director for the South Texas Auto Group
South Texas Auto Group
Episode: The Second Set of Eyes Every Parts Department Needs
Joe Castelino
VP of Fixed Operations for American Motors Group
American Motors Group
Episode: Fixing the Foundation for Parts Success with Joe Castelino’s Multi-Store Strategies
Arlene Clements
Vice President of Business Development
Dominion DMS
Episode: Building Foundational Partnerships to Transform Parts Management in Auto Dealerships

Host

Kaylee Felio
Host of The Parts Edge Podcast and lead facilitator of fixed-ops conversations, with a focus on parts strategy, process improvements, and audience engagement.

Reviews

5.0 out of 5 stars from 23 ratings
  • Very informative podcast!

    Kaylee is a true automotive industry insider, and her podcast is one of the very best in the industry. Highly recommended!

    Apple Podcasts
    5
    bab rab
    United States3 years ago
  • Kaylee is a pro!

    A very informative podcast with insights in the fixed ops service & parts world!

    Apple Podcasts
    5
    Joewg
    Canada3 years ago
  • Extreme Value

    Love the passion and knowledge Kaylee and her guest bring!!!

    Apple Podcasts
    5
    dlift
    United States3 years ago
  • Well done!

    While I’m not in the auto industry directly, I still find every episode insightful and transferable to my work as a small business coach.

    Clear audio, concise and thoughtful questions.

    This is now in my regular rotation. Well done!

    Apple Podcasts
    5
    Roddy9000
    United States3 years ago
  • Finally a parts perspective

    It’s great to finally get an insight into the trials and tribulations of the motor trade from a parts point of veiw. Kaylee and her well chosen guests offer a great deal of value and food for thought on a broad range of topics.

    Apple Podcasts
    5
    TheDudeOnDrums
    United Kingdom4 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Listeners praise the host for industry-insider insights and clear, actionable questions.
Content is valued for its real-world applicability and industry-relevant takeaways.
The show is appreciated even by non-auto professionals for transferable operations lessons.
Guests are consistently described as knowledgeable and practical.
Audience notes the format blends training with engaging stories.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#179
Poland/Business/Management

Talking Points

Recent interactions between the hosts and their guests.

Building Trust and Boosting Profit: The Power of Video in Fixed Ops with Joe Shaker
Q: How do you overcome objections about paying for video when customers are hesitant to adopt it?
By demonstrating clear ROI through increased trust and efficiency, showing how video reduces back-and-forth, speeds approvals, and ultimately leads to higher conversion and revenue per vehicle, while also integrating seamlessly with the dealer's existing software stack.
Stop Running Your Inventory on 5 Sources - Why More Sources = More Control - Live Webinar Series
Q: Can you summarize the biggest win from adopting a multi-source structure?
The biggest win is dramatically improved accuracy and control over inventory, including reduced excess, better reporting, and more precise pricing. By isolating sources for different commodities and using tailored phase-in/phase-out criteria, managers can see what's turning, what's excess, and what's obsolete, leading to better profitability and return on investment.
Leveraging 19 Million Reviews to Build Trust and Grow Dealer Profits with Melissa Terrell
Q: What's exciting for the rest of the year and around what you're presenting next?
Melissa highlights upcoming product launches around the customer intelligence piece and industry partnerships aimed at delivering a more holistic, prescriptive data story for dealers.
Leveraging 19 Million Reviews to Build Trust and Grow Dealer Profits with Melissa Terrell
Q: So what are some of the objections or pushback that you're getting with this type of service that you're providing?
There are concerns about the power of reviews and a historic automotive trend of gating negativity, but Melissa notes that feedback—positive and negative—drives meaningful change and sustainable growth when handled properly.
Building Stronger Fixed Ops Teams: Insights from NCM Fuel the Future Summit with Beth and Tricia
Q: What's been eye-opening at the summit, and what did you take away for your dealership?
The ability to meet many vendors in one place, see live demos, and learn how different solutions could be applied to improve stock, processes, and collaboration between parts and service.

Audience Metrics

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Listeners per Episode
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Household Income
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Frequently Asked Questions About The PartsEdge Podcast

What is The PartsEdge Podcast about and what kind of topics does it cover?

A practical, insight-driven show focused on fixed ops, parts management, and dealership ops optimization. Across episodes, listeners hear detailed discussions on centralized parts strategy, inventory reconciliation, education and data-driven improvements, social-media driven recruitment, AI-enabled marketing, and multi-store operational scaling. Notable strengths include hands-on tactics from veteran guests, a clear emphasis on systems and processes, and collaborations that blend operator experience with tech enablement. Potential listeners—especially dealership leaders, parts directors, and service managers—will find actionable guidance on increasing efficiency, margins, and collaboration across teams.

Where can I find podcast stats for The PartsEdge Podcast?

Rephonic provides a wide range of podcast stats for The PartsEdge Podcast. We scanned the web and collated all of the information that we could find in our comprehensive podcast database. See how many people listen to The PartsEdge Podcast and access YouTube viewership numbers, download stats, audience demographics, chart rankings, ratings, reviews and more.

How many listeners does The PartsEdge Podcast get?

Rephonic provides a full set of podcast information for three million podcasts, including the number of listeners. View further listenership figures for The PartsEdge Podcast, including podcast download numbers and subscriber numbers, so you can make better decisions about which podcasts to sponsor or be a guest on. You will need to upgrade your account to access this premium data.

What are the audience demographics for The PartsEdge Podcast?

Rephonic provides comprehensive predictive audience data for The PartsEdge Podcast, including gender skew, age, country, political leaning, income, professions, education level, and interests. You can access these listener demographics by upgrading your account.

How many subscribers and views does The PartsEdge Podcast have?

To see how many followers or subscribers The PartsEdge Podcast has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.

Which podcasts are similar to The PartsEdge Podcast?

These podcasts share a similar audience with The PartsEdge Podcast:

1. Service Drive Revolution with Chris Collins
2. Car Dealership Guy Podcast
3. The Joe Rogan Experience
4. Fixed Ops Focus

How many episodes of The PartsEdge Podcast are there?

The PartsEdge Podcast launched 4 years ago and published 193 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact The PartsEdge Podcast?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

Where can I see ratings and reviews for The PartsEdge Podcast?

Rephonic pulls ratings and reviews for The PartsEdge Podcast from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.

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How do I access podcast episode transcripts for The PartsEdge Podcast?

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What guests have appeared on The PartsEdge Podcast?

Recent guests on The PartsEdge Podcast include:

1. Kyle Disher
2. Matt Huffines
3. Justin Huffines
4. Melissa Terrell
5. Maureen Martin
6. James Grogan
7. Robert Perez
8. Joe Castelino

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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