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Artwork for The PartsEdge Podcast

The PartsEdge Podcast

PartsEdge
Partsedge
Inventory Management
Fixed Ops
Dms
Fixed Operations
Automotive Industry
Parts Department
Automotive Dealerships
Inventory
CDK
American Motors Group
Tech Wall
DMS (dealer Management System)
Artificial Intelligence
Video
Obsolescence
Pricing Strategy
West Herr Auto Group
Co-Ops
Rohrman Automotive Group

Conversations that matter. Insights you can use. Hosted by Kaylee Felio, she brings together the voices shaping today’s Fixed Ops landscape—alongside expert insights from Chuck Hartle. Featuring two core series: The Parts Girl Series (Hosted by Kaylee Felio) – conversations with industry leaders and operators focused on what’s working and what’s not. Webinar Replay Series (Led by Chuck Hartle) – s... more

PublishesTwice weeklyEpisodes186Founded4 years ago
Number of ListenersCategories
BusinessManagement

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Artwork for The PartsEdge Podcast

Latest Episodes

Joe Shaker, dealer and founder of TruVideo, joins the Parts Edge Podcast live from the NCM Feel the Future Fixed Ops Summit. Joe dives into the foundational importance of fixed ops in dealership profitability and the transformative power of video tec... more

Sammy, Service Director at Tamiami Hyundai and Genesis in Naples, Florida, joins the Parts Edge Podcast from the NCM Fuel the Future Fixed Op Summit. Sammy shares how her passion for fixed ops began as a kid in her dad's Chevy dealership and evolved ... more

The conversation focused on innovative tools, dealership culture, and fresh perspectives on the evolving landscape of fixed ops. Special guest Kyle Disher of Rev Dojo shares his experiences working with hundreds of dealerships, from sales training an... more

Live from the NCM Fuel the Future Summit, this PartsEdge Podcast episode features Matt (Parts Director) and Justin (Service Director) of Huffines Hyundai McKinney, Texas. They share candid insights on the grit required in fixed ops, the enduring chal... more

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Recent Guests

Joe Castelino
VP of Fixed Operations for American Motors Group
American Motors Group
Episode: Fixing the Foundation for Parts Success with Joe Castelino’s Multi-Store Strategies
Chuck Hartle
Founder of PartsEdge, co-presenter delivering the webinar
PartsEdge
Episode: Parts Reconciliation Without the Year-End Surprise - Live Webinar Series Replay
Mark Michalski
NADA Academy instructor
NADA Academy
Episode: Breaking Down Barriers: How Dealer Education and Data Drive Parts Department Success
Bill Demaree
Fixed Ops Director for Tom Wood Auto Group
Tom Wood Auto Group
Episode: Strategies for Dealer Growth: Employee Engagement, AI, and Tech Shortage Solutions
Austin Conroy
Fixed ops leader at Rohrman Automotive Group and social media influencer
Rohrman Automotive Group
Episode: How Social Media Is Changing Fixed Ops Careers with Austin Conroy
Sarah Ciociola
Vice President of Paid Media and Account Strategy
PCG Digital
Episode: The Future of Search Marketing for Dealerships: Profiles, AI, and Lifecycle Success with Sarah Ciociola
Felicia Barr
Service Director of multiple stores in Western Massachusetts and Connecticut
Batera Auto Group
Episode: Building Strong Teams Across Dealerships: Felicia Barr on Growth, Community, and Co-Ops
Gretchen Seidel
Industry veteran focused on fixed operations and influence
Unspecified in transcript
Episode: How Automotive Careers Evolve: Insights, Growth, and Grit with Gretchen Seidel
Kyle Morisette
Chief Revenue Officer at Tech Wall (formerly dealership operations leader with 20+ years in fixed ops)
Tech Wall
Episode: Transforming Fixed Ops: How Kyle Morisette Empowers Dealerships with Real Solutions

Host

Kaylee Felio
Host of The Parts Edge Podcast and lead facilitator of fixed-ops conversations, with a focus on parts strategy, process improvements, and audience engagement.

Reviews

5.0 out of 5 stars from 22 ratings
  • Very informative podcast!

    Kaylee is a true automotive industry insider, and her podcast is one of the very best in the industry. Highly recommended!

    Apple Podcasts
    5
    bab rab
    United States3 years ago
  • Kaylee is a pro!

    A very informative podcast with insights in the fixed ops service & parts world!

    Apple Podcasts
    5
    Joewg
    Canada3 years ago
  • Extreme Value

    Love the passion and knowledge Kaylee and her guest bring!!!

    Apple Podcasts
    5
    dlift
    United States3 years ago
  • Well done!

    While I’m not in the auto industry directly, I still find every episode insightful and transferable to my work as a small business coach.

    Clear audio, concise and thoughtful questions.

    This is now in my regular rotation. Well done!

    Apple Podcasts
    5
    Roddy9000
    United States3 years ago
  • Finally a parts perspective

    It’s great to finally get an insight into the trials and tribulations of the motor trade from a parts point of veiw. Kaylee and her well chosen guests offer a great deal of value and food for thought on a broad range of topics.

    Apple Podcasts
    5
    TheDudeOnDrums
    United Kingdom4 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Listeners praise the host for industry-insider insights and clear, actionable questions.
Content is valued for its real-world applicability and industry-relevant takeaways.
The show is appreciated even by non-auto professionals for transferable operations lessons.
Guests are consistently described as knowledgeable and practical.
Audience notes the format blends training with engaging stories.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#191
Poland/Business/Management

Talking Points

Recent interactions between the hosts and their guests.

Smarter Parts Management with PartsEdge: Mitch Brady’s Approach to Lean Inventory
Q: How did the DMS changes and PartsEdge work together to improve your forecasting of obsolescence?
PartsEdge provided clearer, customizable criteria and better reporting that aligned with real-world usage, making obsolescence easier to forecast and manage compared to the DMS defaults.
Smarter Parts Management with PartsEdge: Mitch Brady’s Approach to Lean Inventory
Q: What was the biggest problem you faced before discovering PartsEdge?
The team initially felt they didn't have obvious problems, but over time realized the need to sharpen inventory through a more nuanced, part-specific phase in/phase out strategy rather than a blanket approach, which reduced excess stock.
Mike Kraft’s Secrets to Growing with Tech and PartsEdge
Q: All right. So first start with who you are, where you work, and give me a little back story of how long you've been a parts manager, how did this happen?
Mike Kraft introduces himself as the Parts Manager at Suburban Chevrolet, describes a 30-year career in parts, and explains that the dealership has grown from manual processes to relying on PartsEdge to automate reporting, pricing, and inventory tasks, which has allowed him to scale while reducing the manual workload.
The Truth About AI in Automotive: Fixing a Broken System or Just a Band-Aid?
Q: What was the origin story behind SparkServ and how did investors influence your path?
The startup grew from recognizing repetitive inefficiencies in BDCs and service bays; Automotive Ventures and mentors helped connect the founders with dealers and shape a product that resonates with frontline teams.
The Truth About AI in Automotive: Fixing a Broken System or Just a Band-Aid?
Q: How does SparkServ address the data silos between BDC, service, and parts?
SparkServ integrates DMS, CRM, scheduler, and parts data into one view, enabling real-time visibility and faster, more accurate customer engagements without bouncing between disparate systems.

Audience Metrics

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Household Income
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Frequently Asked Questions About The PartsEdge Podcast

What is The PartsEdge Podcast about and what kind of topics does it cover?

A practical, insight-driven show focused on fixed ops, parts management, and dealership ops optimization. Across episodes, listeners hear detailed discussions on centralized parts strategy, inventory reconciliation, education and data-driven improvements, social-media driven recruitment, AI-enabled marketing, and multi-store operational scaling. Notable strengths include hands-on tactics from veteran guests, a clear emphasis on systems and processes, and collaborations that blend operator experience with tech enablement. Potential listeners—especially dealership leaders, parts directors, and service managers—will find actionable guidance on increasing efficiency, margins, and collaboration across teams.

Where can I find podcast stats for The PartsEdge Podcast?

Rephonic provides a wide range of podcast stats for The PartsEdge Podcast. We scanned the web and collated all of the information that we could find in our comprehensive podcast database. See how many people listen to The PartsEdge Podcast and access YouTube viewership numbers, download stats, audience demographics, chart rankings, ratings, reviews and more.

How many listeners does The PartsEdge Podcast get?

Rephonic provides a full set of podcast information for three million podcasts, including the number of listeners. View further listenership figures for The PartsEdge Podcast, including podcast download numbers and subscriber numbers, so you can make better decisions about which podcasts to sponsor or be a guest on. You will need to upgrade your account to access this premium data.

What are the audience demographics for The PartsEdge Podcast?

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How many subscribers and views does The PartsEdge Podcast have?

To see how many followers or subscribers The PartsEdge Podcast has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.

Which podcasts are similar to The PartsEdge Podcast?

These podcasts share a similar audience with The PartsEdge Podcast:

1. Retention Roadmap: Navigating Service Success for New Car Dealerships
2. Service Drive Revolution with Chris Collins
3. Car Dealership Guy Podcast
4. The Joe Rogan Experience
5. The Dale Jr. Download

How many episodes of The PartsEdge Podcast are there?

The PartsEdge Podcast launched 4 years ago and published 186 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact The PartsEdge Podcast?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

Where can I see ratings and reviews for The PartsEdge Podcast?

Rephonic pulls ratings and reviews for The PartsEdge Podcast from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.

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How do I access podcast episode transcripts for The PartsEdge Podcast?

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What guests have appeared on The PartsEdge Podcast?

Recent guests on The PartsEdge Podcast include:

1. Joe Castelino
2. Chuck Hartle
3. Mark Michalski
4. Bill Demaree
5. Austin Conroy
6. Sarah Ciociola
7. Felicia Barr
8. Gretchen Seidel

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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