The Operational Excellence Show
Leading Business Consultant Marianne RutzJoin Marianne Rutz and world-renowned leaders in the contact centre industry for the Operational Excellence Show. Dig deep into the industries hot topics and gain valuable advice, insights and wisdom.
| Publishes | Weekly | Episodes | 158 | Founded | 6 years ago |
|---|---|---|---|---|---|
| Categories | BusinessCareersManagement | ||||
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Latest Episodes
In this special episode of The Leaders' Lounge, Marianne Rutz sits down with none other than Kevin Wilkinson - Founder of Ethical Maintenance and her husband! Together, they share an in-depth conversation about Kevin’s inspiring journey from a succes... more
In this very special episode of the Leaders’ Lounge, I’m taking you on a personal journey—a story of resilience, transformation, and leadership. I often get asked, “How did you move from the corporate world to leading a property maintenance company?”... more
In this episode, I’m joined by digital marketing guru and LinkedIn strategist Mike Roberts, the mastermind behind Making Digital Real. Mike’s also the talented producer and editor of OUR podcast! 🎙️
We dive deep into the evolving digital landscape... more
In this final instalment of the CEO Playbook series, I explore the final set of powerful lessons that shaped my journey as CEO of Ethical Maintenance. In this episode, I discuss the importance of embracing unexpected changes, finding peace at your ow... more
Perseverance, Pivots, and Personal Growth - The CEO Playbook (Part 2)
In this second part of the CEO Playbook series, I dive deeper into the realities of leadership. From understanding that pivoting is perfectly okay, to managing self-doubt, and ev... more
In this episode of the Leaders Lounge, I dive into the first part of my CEO playbook - a series of practical tips and insights that I’ve gathered from my first year leading Ethical Maintenance.
As someone who’s passionate about customer experience,... more
As I record this episode on 22 May 2023 - Dave D’Arcy who is well known in the employee engagement & leadership world is launching his own business.
We discuss the aspects of leadership beyond Net Promoter Scores, Trust Pilot or Google reviews!
more
Monday, 24th April marked the 5th anniversary of Rutz Consulting limited! Yeah - We made it to 5 years in business! We registered our limited company 5 years ago!
In this episode we look at some of the reasons why 20% of businesses fail in their f... more
Key Facts
Reviews
- Really insightful
It’s great to hear such intelligent discussion on this topic. So much more insightful and actionable than many of the seminars I’ve had to sit through.
Apple Podcasts5winebaer
United States3 years ago - Great show
Marianne is wonderful🦊♥️
Apple Podcasts5SavPoiUnited States3 years ago - Tremendous interviews
Love the podcast! ♥️🦊
Apple Podcasts5radioestesUnited States3 years ago - Great insights and real world knowledge
Marianne is a real expert in her field. I appreciate her humanity, perspective and discussions around bleeding edge customer service technologies. If you’re interested in learning more about the CX industry, this podcast is for you!
Apple Podcasts5Polyglotte Inc.United States4 years ago - Down to earth
Marianne’s has a gorgeous, natural style and definitely has a powerful way of brining the most interesting parts of a topic to the forefront. She is a natural communicator and I love hearing from Marianne as much as her guests.
Apple Podcasts5Aidalorn
United Kingdom5 years ago - Podcasts that inspire.
Marianne Rutz, has an engaging way of getting the best out of everyone she interviews.
This results in an informative and inspiring, and fun podcast. Leading Ladies has been a “must listen” for me!
Apple Podcasts5Karen Chat FactoryUnited Kingdom5 years ago - Exceptional Interviewer
Marianne has a wonderful approach to interviewing. The way she engages her guests during the podcast is authentic and meaningful.
Apple Podcasts5Hallsie89
Canada5 years ago - Superb
Great variety of guests and informative episodes!
Apple Podcasts5photoandrewmaddenUnited Kingdom5 years ago
Chart Rankings
How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #56 |  France/Business/Management |
Apple Podcasts | #218 |  Germany/Business/Management |
Apple Podcasts | #43 |  India/Business/Management |
Top Management Podcasts
Audience Metrics
Listeners, social reach, demographics and more for this podcast.
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The Operational Excellence Show launched 6 years ago and published 158 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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