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The Modern Waiter Podcast

Restaurant-Podcast | Service industry
Restaurant Industry
Restaurant Service
Customer Service
Service Industry
Dining Experience
Restaurant Service Industry
Customer Behavior
Dining Etiquette
Dating
Thanksgiving
Server Income Strategies
Restaurant Reservations
Hospitality
Work Bffs
Chick-Fil-a
Upselling Techniques
Trump Tariffs
Clase Azul
Food Labels
Bartending

The Podcast For People Interested in Restaurant Service industry.

The Modern Waiter Restaurant Podcast fun discussions and interviews relating to the service industry that are relevant to both restaurant workers and guests. Have you ever wondered what your waiter or waitress is thinking? Have you ever wondered how a restaurant works behind the scenes? Perhaps you worked in the service industry and... more

PublishesWeeklyEpisodes394Founded8 years ago
Number of ListenersCategories
Comedy InterviewsArtsComedyFood

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Artwork for The Modern Waiter Podcast

Latest Episodes

Ever feel like restaurant service is a total gamble? In this podcast episode, we reveal a game-changing sercvice industry secret that completely alters how servers treat you: Pre-Tipping.

As veteran waiters working in the real world, we discuss the ... more

Are restaurant hospitality standards quietly killing your bottom line? There is a real financial and emotional cost of running a hospitality-first restaurant. Hospitality and profitability must find a balance to keep great restaurants alive.

Subscr... more

70% of first-time restaurant customers never return. Here's exactly what smart restaurants do to flip that number and turn one-time guests into loyal regulars.

In this episode of The Modern Waiter Podcast, we break down the 5-step system restaurants... more

YouTube

Restaurant Campers: The Ultimate Server Nightmare. We've all been there, that table that just WON'T leave. In this episode of The Modern Waiter Podcast, Danny and I dive into every server's worst nightmare: restaurant campers. We're breaking down a ... more

YouTube

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Recent Guests

Bogdan Tarnowski
Chef, guest on the episode
Episode: Top 20 Sandwiches of All Time
Ryan Rondeno
Celebrity Chef
Rondeno Culinary Designs
Episode: 10 Things No One Tells You About Being a Celebrity Chef | Chef Ryan Rondeno Interview
Mike Lynn
Foremost academic expert on the psychology and economics of tipping
Episode: The Truth About Tipping: Cornell Professor Reveals What Really Happens
John D'Amiglio
Server/restaurant veteran invited as a guest on the episode
Episode: NEW Servers Fired Over These 10 Simple Mistakes?
Andrew Roy
Guest from the Serves You Right Podcast, kitchen-to-bar hospitality veteran
Serves You Right Podcast
Episode: Dating a Bartender Exposed the Real Problem
Kaela Contrata Ray
Returning guest with a 'gold jacket' for frequent appearances
Episode: Things Customers Say That Make Servers Cringe
Mateo Rodríguez
Former restaurant worker turned bank employee
Episode: I Quit My Restaurant Job For a 9 to 5
Sebastian Maniscalco
Comedian known for his observational humor about daily life, including dining experiences.
Episode: Sebastian Maniscalco's FUNNIEST Bill Splitting Story!
Chris Boyd
Chef with nearly 20 years of experience in the restaurant industry
Episode: Asking a Chef: How a Restaurant Order *actually* Comes to Life

Hosts

Marlon Joseph
Host of The Modern Waiter Podcast
Danny DeVille
Co-host of The Modern Waiter Podcast

Reviews

4.9 out of 5 stars from 137 ratings
  • My new besties?

    I’ve been in the service industry for over 20 years and these guys have taught me new ways to up my game, and honestly are reminding me why I love service industry!

    However, one of my favorite things might be the friendship and respect and comedy these guys have with each other!

    Apple Podcasts
    5
    Reneenzct
    United States2 years ago
  • Freaking FANTASTIC

    These guys CRUSH it-every episode is spot on! Hilarious, accurate, honest and raw 👌🏻

    Apple Podcasts
    5
    Future Mrs. Morrow
    United States3 years ago
  • More of Everything!

    A great inside look into the daily grind and chaos of the service industry. Cheers fellas!!

    Apple Podcasts
    5
    Jay.A.P
    United States3 years ago
  • So glad this exists!

    It’s great to have a podcast that takes Tipped professional seriously. It so nice to have a place where you feel understood and entertained. It’s great to listen to while rolling silverware or during your shift drink.

    Apple Podcasts
    5
    ilove2eatveggies
    United States3 years ago
  • Best Server Podcast out there

    Yo! Been a server for over 2 decades now. A little while ago I lost my love for serving and was pissing off guests. This podcast truly helped me rediscover the greatness of being a seasoned and skilled server by providing tips and skills to fine tune my craft through knowledge and humor. A definite listen for servers new to the biz or old crab apples such as myself !

    Apple Podcasts
    5
    CTEDUCATION
    United States4 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Relatable discussions that respect front-line staff and guests alike.
Strong chemistry and real-world anecdotes make episodes easy to follow and useful for work.
Humor balanced with practical tips for servers and managers.
Engaging hosts with authentic industry experience.
Guests consistently bring credible expertise and actionable insights.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

The Truth About Tipping: Cornell Professor Reveals What Really Happens
Q: What practical tips could servers use to increase tips based on your findings?
Actions like smiling, calling customers by name, and using subtle, approved touches can raise tips; even giving candy and noting thanks can boost generosity, especially when done as a controlled, personable gesture rather than forced policy.
The Truth About Tipping: Cornell Professor Reveals What Really Happens
Q: How did you get into tipping research, and why did you stay with it?
The author started waiting tables in college to pay for school, and after moving through several tipping roles, realized tipping was a meaningful and systematic phenomenon worth studying, especially to understand social dynamics and policy implications.
The Truth About Tipping: Cornell Professor Reveals What Really Happens
Q: What was your biggest surprise in the tipping research?
The biggest surprise was that a large portion of the population does not know that the expected tip is 15-20%, with about 30% giving responses outside that range, highlighting a widespread knowledge gap rather than a universal norm.
Terpene Tales: Culinary Cannabis With Chef Travis Petersen
Q: What is your biggest stigma that you've had to face?
The perception of what cannabis is, especially in the Midwest and the South, where there might be a negative view.
Terpene Tales: Culinary Cannabis With Chef Travis Petersen
Q: Tell us about your mission.
My mission is to help sort of educate the next generation of chefs on how to work with cannabis safely, accurately and help them not have to do underground events.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

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Frequently Asked Questions About The Modern Waiter Podcast

What is The Modern Waiter Podcast about and what kind of topics does it cover?

A lively, industry-focused show centered on front-of-house life, tipping psychology, service culture, and behind-the-scenes restaurant operations. Episodes blend practical tips for both guests and staff with candid industry stories, covering topics from Mother's Day logistics and training mishaps to tipping science, drink program details, and menu marketing myths. The format frequently features guest experts—chefs, researchers, bartenders, and hospitality veterans—who share actionable guidance, real-world anecdotes, and counterintuitive insights that illuminate how dining experiences come together. A standout trait is the show's ability to mix humor with sharp industry critique, making complex topics accessible to listeners ranging from ser... more

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How many subscribers and views does The Modern Waiter Podcast have?

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Which podcasts are similar to The Modern Waiter Podcast?

These podcasts share a similar audience with The Modern Waiter Podcast:

1. Smart Money Happy Hour with Rachel Cruze and George Kamel
2. This American Life
3. Frugal Friends Podcast
4. The Dating Detectives
5. Not Just the Tudors

How many episodes of The Modern Waiter Podcast are there?

The Modern Waiter Podcast launched 8 years ago and published 394 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on The Modern Waiter Podcast?

Recent guests on The Modern Waiter Podcast include:

1. Bogdan Tarnowski
2. Ryan Rondeno
3. Mike Lynn
4. John D'Amiglio
5. Andrew Roy
6. Kaela Contrata Ray
7. Mateo Rodríguez
8. Sebastian Maniscalco

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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