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The Practice Playbook Podcast with Susan Guthrie

Susan E. Guthrie LLC
Dispute Resolution
Artificial Intelligence
Mediation
Linkedin
Imposter Syndrome
Entrepreneurship
Public Speaking
Professional Development
Practice Development
Relationship Capital
Follow-Up
Communication Skills
Networking
Branding
Audience Engagement
Feedback
Diversity, Equity, and Inclusion
Self-Compassion
Niching
Publishing

Welcome to The Practice Playbook Podcast, the go-to show for legal and dispute resolution professionals who want more than just survival in their practices; they want strategy, sustainability, and success.

Hosted by best-selling author, attorney, mediator, and practice development expert Susan E. Guthrie, this podcast brings you straight-talking insights, actionable tips, and real-world advice on... more

PublishesWeeklyEpisodes139Founded6 years ago
Number of ListenersCategories
BusinessManagementEntrepreneurship

Listen to this Podcast

Artwork for The Practice Playbook Podcast

Latest Episodes

There are two words that can make you excellent at your work and quietly sabotage the practice you actually want, and most professionals say them without noticing. A colleague floats an idea, and before they finish the sentence, you are already build... more

The best business relationships have nothing to do with business. Not at the start, not in the room, not over coffee or at a conference. Phil Fornaro, attorney and podcast host, calls what he has built relationship capital, and with a client conversi... more

This episode is about what happens to legal and dispute resolution pricing when AI does in twenty minutes what used to take a full day, and why the subscription billing model may be the answer. Clients know their lawyers are using AI, and they want t... more

Imagine a potential client calling your office for a consultation, and before you can even finish saying hello, they say, "I've been following your podcast for two years. You are already my professional. I just came to meet you." That is not a fantas... more

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Recent Guests

Steven Seckler
Career and business development coach for lawyers
Seckler (secler.com)
Episode: The Two Words Sabotaging the Practice You Actually Want with Stephen Seckler on The Practice Playbook Podcast #569
Philip Fornaro
Attorney, founder of Fornaro Law, outside general counsel to founder-led businesses; host of Light Bulb Moments
Fornaro Law; Light Bulb Moments
Episode: Why the Best Business Relationships Have Nothing to Do with Business with Philip Fornaro on the Practice Playbook Podcast #568
Matthew Kerbis
The Subscription Attorney, CEO of Practi
Practi
Episode: Your Client Already Knows You Use AI. Now They Want to Talk About the Bill with the Subscription Attorney, Mathew Kerbis on the Practice Playbook Podcast #567
Dennis Meador
Founder of The Legal Podcast Network
The Legal Podcast Network
Episode: Hired Before Hello: How Legal and DR Professionals Use Podcasting to Win Clients with Dennis Meador #566
Colleen Joyce
CEO of lawyer.com
lawyer.com
Episode: The Consumer Has Changed. Has Your Practice? Insight from the CEO of Lawyer.com, Colleen Joyce on the Practice Playbook Podcast #563
Liz Hill
Director of Communications and Development at MWI; current Chair of the ABA Section of Dispute Resolution
MWI; American Bar Association
Episode: From Volunteer to Voice: How Leadership and Influence Are Really Built with Elizabeth Hill on the Practice Playbook Podcast #562
Joey Gartner
Director and Counsel at the ABA Center for Innovation
American Bar Association Center for Innovation
Episode: Inside the AI and the Practice of Law Summit: The Real State of AI in the Legal Profession on the Practice Playbook Podcast #561
Deian McBride
New Mexico litigator, appellate attorney, mediator, and board member
ABA Center for Innovation
Episode: Inside the AI and the Practice of Law Summit: The Real State of AI in the Legal Profession on the Practice Playbook Podcast #561
Steve Fretzin
Nationally recognized business development coach; author of five books on legal marketing and rainmaking
Be That Lawyer, Future Rainmakers, Rainmaker Roundtable
Episode: Be That Professional: Business Development Without Feeling Salesy with Steve Fretzin on the Practice Playbook Podcast #559

Host

Susan Guthrie
Host of The Practice Playbook Podcast with Susan Guthrie

Reviews

4.9 out of 5 stars from 46 ratings
  • Highly Recommend!

    Every episode provides tremendous value, as well as being engaging and entertaining! Especially enjoyed the recent one on EDR!

    Apple Podcasts
    5
    TheResolution
    United States9 months ago
  • Always a step ahead

    Susan is always a step

    ahead of the trends in mediation and shares her wisdom generously. Her podcast is a great way to get actionable step in your practice along with inspiration and support. I have followed Susan for years and done multiple trainings. She is truly the leader in this field🌟

    Apple Podcasts
    5
    MEthyme
    United Statesa year ago
  • Great podcast

    One of the best podcast on mediation I have found so far! (I’m an Italian mediator)

    Apple Podcasts
    5
    Svlgdjkgfdc
    Italy2 years ago
  • Pricing Podcast is a must-listen!

    I love all of Susan’s podcasts, but the one on pricing services was very powerful for me. I love the way she sets up a process for looking deeply at the services that we provide, and evaluating the worth of each one. This deliberate and thoughtful approach is so needed, because we (face it) don’t like looking at this aspect of our practices, and avoid it. In the process of avoiding it, we do ourselves a disservice and end up under pricing ourselves! thank you, Susan, for setting up a path to gr... more

    Apple Podcasts
    5
    Lisa@kentcollaborativelaw
    United States2 years ago
  • Recently discovered this fabulous podcast

    I was introduced to this show by another mediator via LinkedIn. Such great content. I listen to it when I go on my walk. The length of the episodes are perfect and I learn so much. I always learn at least one new tip to bring with me as I build my mediation practice.

    Apple Podcasts
    5
    Local Gov Mediator
    United States2 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

The show is valued for its concrete frameworks and relationship-building guidance.
Listeners praise the host's actionable insights and practical tips.
Guests are seen as credible, experienced, and generous with knowledge.
Audience remarks highlight the quality of guest expertise and the host's coaching style.
Episodes are described as timely and directly applicable to practice growth.

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Talking Points

Recent interactions between the hosts and their guests.

The Two Words Sabotaging the Practice You Actually Want with Stephen Seckler on The Practice Playbook Podcast #569
Q: How do you address clients who are change-averse when introducing AI and new billing concepts?
Lead with listening, validate their concerns, and frame AI as a tool to mitigate risk, not replace judgment; propose small, concrete steps and stay curious about how to implement value.
Your Client Already Knows You Use AI. Now They Want to Talk About the Bill with the Subscription Attorney, Mathew Kerbis on the Practice Playbook Podcast #567
Q: Walk us through what that looks like for a general client.
The guest outlines a tiered subscription structure with baseline access at a low monthly price, add-ons for bespoke projects, and clear, fixed-fee pricing for specific deliverables, all managed through Practi to deliver predictable monthly costs and faster results than hourly work.
Build It Like a CEO: The Tech You Need to Run a Successful Practice with Melissa Brogdon, CEO of FourthParty on Make Money Mediating #541
Q: Why is the back end so important for a mediation practice, and what does it typically involve?
The back end is the backbone of a practice, encompassing intake, scheduling, reminders, and billing; when these are seamless and repeatable, practitioners can scale and deliver a better client experience instead of getting bogged down in repetitive tasks.
Early Wins: How Adding EDR Can Accelerate Your Practice Growth with Anne Jordan on The Practice Playbook Podcast #545
Q: How does the risk analysis portion work in practice?
Risk analysis uses objective tools like decision trees to quantify the likelihood of winning and potential damages, allowing you to assign a settlement value that reflects these probabilities, rather than relying on optimistic or biased assessments.
Early Wins: How Adding EDR Can Accelerate Your Practice Growth with Anne Jordan on The Practice Playbook Podcast #545
Q: When is the best time to start EDR in a dispute?
There isn't a fixed time; the earlier you start, the more you save in time and money. EDR can begin before filing, around filing, or later, but integrating it early, even as a mediation precondition, tends to yield better outcomes.

Audience Metrics

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Frequently Asked Questions About The Practice Playbook Podcast

What is The Practice Playbook Podcast about and what kind of topics does it cover?

A practical, strategy-focused series for legal and dispute-resolution professionals seeking to modernize and grow their practices. Across episodes, listeners hear from lawyers, mediators, and consultants who share actionable approaches to pricing, client experience, branding, and leveraging technology—especially AI—to streamline workflows and scale impact. Guests discuss leadership paths, the transition from traditional hourly billing to flat or value-based models, and how to build credibility through thought leadership, partnerships, and reliable follow-up systems. The show frequently features deep dives into practice management, profitability, succession, and sustainable growth, with clear takeaways and resources that practitioners can ap... more

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Which podcasts are similar to The Practice Playbook Podcast?

These podcasts share a similar audience with The Practice Playbook Podcast:

1. The Divorce and Beyond® Podcast with Susan Guthrie, Esq.
2. The Mel Robbins Podcast
3. It’s All Your Fault: High Conflict People
4. Hidden Brain
5. Wiser Than Me with Julia Louis-Dreyfus

How many episodes of The Practice Playbook Podcast are there?

The Practice Playbook Podcast launched 6 years ago and published 139 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on The Practice Playbook Podcast?

Recent guests on The Practice Playbook Podcast include:

1. Steven Seckler
2. Philip Fornaro
3. Matthew Kerbis
4. Dennis Meador
5. Colleen Joyce
6. Liz Hill
7. Joey Gartner
8. Deian McBride

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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