The Launch Station
RocketlaneWelcome to The Launch Station - your dose for go-live success powered by Rocketlane. Each week, Customer Onboarding, Implementation & Customer Success leaders deconstruct how their teams accelerate value delivery, streamline onboarding experiences, and delight their customers. Discover best practices, listen to stories of heroics and project turnarounds, borrow what’s worked for others. Learn how ... more
| Publishes | Daily | Episodes | 28 | Founded | 5 years ago |
|---|---|---|---|---|---|
| Categories | ManagementBusiness | ||||
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Latest Episodes
Joining us on the latest episode of The Launch Station is Lindsey Lane, VP, Customer Experience, Isometric Technologies.
Lindsey is a seasoned CS and CX expert who has consistently excelled in delighting customers across professional landscapes. Be... more
In this episode of The Launch Station, our esteemed guest is Jess Osborn, VP Customer Success-International, GoCardless.
Jess has spent over 10 years in customer-facing roles and has been leading CS, Onboarding, and Adoption at companies like Bazaa... more
We are kicking off Season 2 of The Launch Station with Irene Lefton, a seasoned CS leader who is currently the VP of Customer Success at MentorCloud. She acts as a CS advisor to many startups. She is always featured in the Top 25 and Top 50 CS Leader... more
In this episode, we talk to Deepak Kumar, Chief Customer Officer, Aryaka Networks. Deepak has worked over two decades in the enterprise software industry, and was SVP and GM at [24]7.ai. At Aryaka, his key focus is on enhancing customer experience gl... more
Irit Eizips, CEO of CSM Practice, one of the world's leading consultants on customer success practice, talks to us about the First Value Delivery framework and how it can be used to identify quick wins for value delivery.
Nikola Mijic, Co-founder & CEO of Matik Inc., is our guest on this episode of The Launch Station. Prior to co-founding Matik, he had an interesting journey, starting off as an implementation specialist at Bluenose before moving to LinkedIn and joinin... more
Emily Garza, Head of Customer Engagement at Unit21, is our guest for this episode of The Launch Station. She is a passionate customer-focused CS professional, adept at delivering exceptional experiences for business impact. She is also the creator of... more
Our guest for this episode is Nir Kalish, Customer-Led Growth (CLG) advisor and VP of CX & Customer-Led Growth (CLG) Advisor at Amplemarket. He is an experienced leader across pre-sales solutioning and post-sale CS functions.
He is a champion of th... more
Key Facts
Chart Rankings
How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #192 |  Ireland/Business/Management |
Top Management Podcasts
Audience Metrics
Listeners, social reach, demographics and more for this podcast.
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The Launch Station launched 5 years ago and published 28 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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