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Artwork for The Hotel Business

The Hotel Business

Ludan Zhang
Hotel Industry
Revenue Management
Artificial Intelligence
Marketing
Hotel Revenue Management
Aman
Hotels
No-Code AI Tools
Customer Experience
China
Competitor Sets
Atour
Retail In Hotels
Food and Beverage In Hotels
Phuket, Thailand
Branded Residences
Real Estate Pricing
Hotel Revenue Diversification
Repeat Business
Wink

The Hotel Business breaks down why hotels make money and why they don’t. Hosted by hotel revenue strategist Ludan Zhang. This podcast explores room pricing, OTA strategy, demand shifts, profit leakage, competitor analysis, and the commercial logic behind hotel performance. No textbook theory. No black-box pricing. Just practical, sharp conversations about how hotel business really works.

PublishesTwice weeklyEpisodes12Founded2 months ago
Number of ListenersCategories
ManagementBusinessEntrepreneurship

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Artwork for The Hotel Business

Latest Episodes

Episode Description

A hotel can be full, rates can rise, and the business can still be more fragile than it looks.

In this episode of The Hotel Business, Ludan starts with Taylor Swift’s Singapore concerts and asks a sharper question: when demand s... more

Episode Description

Many hotel professionals still think coding, automation, and building internal tools belong to technical teams. AI has changed the starting point. You no longer need to be a programmer to turn a repetitive workflow into something... more

Episode Description

What happens when a hotel lets guests stay for a full 24 hours without charging a separate late check-out fee?

In this episode of The Hotel Business, Ludan shares her stay at Wink in Ho Chi Minh City and looks at the commercial ... more

Episode Description

Career safety no longer comes from one country, one company, or one hotel brand. In this episode of The Hotel Business, Ludan looks at why many hotel professionals feel stuck, underpaid, burned out, or unsure whether they should ... more

Episode Description

Guests are no longer just scrolling through booking platforms. They can ask AI to compare prices, calculate the real trip cost, read recent reviews, break down packages, and recommend a hotel based on personal travel preferences.... more

Episode Description

Many hotels can get attention. The harder question is whether that attention turns into trust.

In this episode of The Hotel Business, Ludan starts with a Thailand travel purchase: viral “must-buy” products that did not deliver e... more

Episode Description

When hotel assets are being repriced, a strong brand can become a pricing tool. In this episode, Ludan looks at Aman Residences and why this model matters beyond luxury real estate. As some property and hotel assets face pressure... more

Episode Description

Many hotels see weaker business and immediately blame the property next door. But the guest may not have booked another hotel at all.

In this episode of The Hotel Business, Ludan starts with 7-Eleven’s store closures in North Am... more

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Host

Ludan Zhang
Host of The Hotel Business; hotel revenue strategist focused on pricing, demand shifts, and profitability in hospitality.

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Frequently Asked Questions About The Hotel Business

What is The Hotel Business about and what kind of topics does it cover?

A practical podcast focused on hotel economics, pricing, distribution, and the actionable levers that drive real profit in hospitality. Episodes dissect how hotels set prices, handle OTA dynamics, and shift from room-rate chasing to revenue optimization across the guest journey. Expect deep-dives into demand shifts, pricing strategy, branded experiences, and revenue leakage—with concrete examples from luxury and mid-market properties, including real estate branding, F&B monetization, and guest-use case design. The host typically argues for data-informed decisions, cross-functional collaboration, and experience-led strategies that create lasting guest value and sustained profitability. The show is likely to appeal to hospitality operators, r... more

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How many episodes of The Hotel Business are there?

The Hotel Business launched 2 months ago and published 12 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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