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The Delivery Prophets

theDelivery.World
Deliveroo
Delivery
Bytes
London
Corporate Catering
Delivery Infrastructure
Direct Ordering
Technology
Hospitality
&dine
Sequoia Capital
Doordash
Collectiv Food
Point Of Sale
Deliveries
Marketplaces
Marketing and Data
Chatgpt
QSR POS
Will Shu

From the impact of technology on delivery logistics to changing consumer demands and preferences, from the rise of dark kitchens to the opportunities from virtual brands, listeners will gain a deep understanding of the forces shaping the sector. Whether you’re a delivery company, technology business, restaurant owner, or investor, tune in to The Delivery Prophets for insights, interviews and analy... more

PublishesInfrequentlyEpisodes40Founded4 years ago
Number of ListenersCategories
ManagementBusinessEntrepreneurship

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Artwork for The Delivery Prophets

Latest Episodes

Bharti Radix is the founder of BloomsYard, a café bar concept she built from scratch during COVID-19, now spanning 8 sites. Drawing on her background as a finance executive at Jamie Oliver Restaurants, BrewDog, and beyond, Bharti shares how financial... more

What if the entire delivery revolution came down to one person who just wanted a decent meal brought to his door? That is essentially what happened. Will Shu, co-founder of Deliveroo, unpacks how delivery really began, why logistics is "shockingly co... more

What happens when ChatGPT becomes your food ordering platform? The answer might transform how restaurants connect with customers forever.

In this week's minisode, Peter catches up with Bites founder Bala Subramaniam on their breakthrough as the firs... more

Sunny Chhina is the CEO and co-founder of The Fat Pizza, a rapidly expanding franchise operation opening one store per week across the UK. Starting in his family's Perfect Pizza business at age 12, Sunny has built a tech-forward delivery empire that ... more

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Recent Guests

Bharti Radix
Founder of BloomsYard
BloomsYard
Episode: 40. Passion, Purpose, and the Reality of Delivery with Bharti Radix
Will Shu
Founder of Deliveroo
Deliveroo
Episode: 39. Why Deliveroo Started With One Hungry Guy in London with Will Shu, co-founder of Deliveroo
Sunny Chhina
CEO and co-founder of Fat Pizza
Fat Pizza
Episode: 37. Delivery as a Skill: Lessons From Fat Pizza’s Growth
JP Then
Founder of Slerp
Slerp
Episode: 36. Slerp and the Future of Direct Restaurant Delivery with JP Then
Bala Subramaniam
CEO and founder of Bytes
Bytes
Episode: 35. Decentralised Ordering: Partnering with POS to Disrupt the Delivery Ecosystem with Bala Subramaniam
Jeremy Hibbert-Garibaldi
Founder and CEO of Collectiv Food
Collectiv Food
Episode: 34. The Real Cost of Convenience: Sustainability and Technology with Jeremy Hibbert-Garibaldi
Charles Brafman
Founder of &Dine, a corporate catering marketplace
&Dine
Episode: 33. Feeding London’s Workplaces: The Rise of &Dine with Charles Brafman
Benjamin Kool
CEO and founder of S4D
S4D
Episode: 32. How S4D is Driving Restaurant Success: Omnichannel Strategies, AI and Customer Experience
Gavin Smith
CEO/Managing Director of Pizza Pilgrims
Pizza Pilgrims
Episode: 31. Maturing Delivery Markets – How Pizza Pilgrims Embraces Delivery Market Changes with Gavin Smith

Hosts

Peter Backman
Host of The Delivery Prophets with broad industry coverage in delivery, logistics, and technology strategy.
John Borsaciello
Co-host on The Delivery Prophets; focuses on delivery platforms, market dynamics, and partnerships.

Reviews

5.0 out of 5 stars from 32 ratings
  • Prophets

    Prophet episodes are always fascinating, thank you

    Apple Podcasts
    5
    RAWN12
    United Kingdoma year ago
  • Always Current and informative

    very topical, packed full of useful information, industry examples and useful comment.

    would maybe like to see the hosts challenge guests a little more!

    Apple Podcasts
    5
    Wiggo001
    United Kingdom3 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

A few episodes could push guests a bit harder for sharper debates.
The show stays current and informative with timely technology and market discussions.
Guests often bring real-world experiences and actionable takeaways.
Industry-focused and practical, with strong insights across the delivery ecosystem.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#220
Brazil/Business/Management

Talking Points

Recent interactions between the hosts and their guests.

39. Why Deliveroo Started With One Hungry Guy in London with Will Shu, co-founder of Deliveroo
Q: Why is data so important for operators in this space?
Data helps tailor the user experience, optimize loyalty programs, and share anonymized insights that benefit merchants and customers alike while still protecting sensitive information.
39. Why Deliveroo Started With One Hungry Guy in London with Will Shu, co-founder of Deliveroo
Q: What's your biggest learning?
Trust your own instincts; the more you do it, the more confident you become and the more you realize your initial ideas were pretty good.
34. The Real Cost of Convenience: Sustainability and Technology with Jeremy Hibbert-Garibaldi
Q: How scalable is Collectiv's model and who are its ideal customers?
The model scales best with ambitious multi-site operators who face complexity managing multiple suppliers; Collectiv's tech-enabled back end helps them consolidate, optimize costs, and improve sustainability.
31. Maturing Delivery Markets – How Pizza Pilgrims Embraces Delivery Market Changes with Gavin Smith
Q: What changes in your partnership approach with Deliveroo or other platforms have driven performance?
Creating a dedicated delivery management role, aligning objectives, and adopting a collaborative planning process with quarterly reviews have driven better conversion, smarter ad spend, and a clearer path to mutual growth.
31. Maturing Delivery Markets – How Pizza Pilgrims Embraces Delivery Market Changes with Gavin Smith
Q: Gavin, how has business been in 2025 and what have you seen in the delivery space over the last 12 months?
Business has been solid with growth in delivery, driven by a larger role for delivery in revenue, improvements in partner relationships, and a focus on delivering a strong customer experience, including better packaging and coordinated marketing.

Audience Metrics

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Frequently Asked Questions About The Delivery Prophets

What is The Delivery Prophets about and what kind of topics does it cover?

The show centers on how technology, data, and new operating models reshape the entire delivery ecosystem—from restaurant delivery and dark kitchens to direct-to-consumer ordering and corporate catering. Across episodes, listeners hear from founders, technologists, and operators about infrastructure shifts, AI-enabled ordering, POS partnerships, and the evolving economics of delivery, with real-world case studies spanning global markets. Noteworthy angles include direct ordering versus marketplaces, the role of data ownership, sustainability in logistics, and the rapid emergence of new delivery formats like dark kitchens and virtual brands, all framed for operators, investors, and tech adopters who want practical takeaways.

A standout aspec... more

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Which podcasts are similar to The Delivery Prophets?

These podcasts share a similar audience with The Delivery Prophets:

1. David Senra
2. The Rest Is Politics
3. Economist Podcasts
4. The Diary Of A CEO with Steven Bartlett
5. The Rest Is History

How many episodes of The Delivery Prophets are there?

The Delivery Prophets launched 4 years ago and published 40 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on The Delivery Prophets?

Recent guests on The Delivery Prophets include:

1. Bharti Radix
2. Will Shu
3. Sunny Chhina
4. JP Then
5. Bala Subramaniam
6. Jeremy Hibbert-Garibaldi
7. Charles Brafman
8. Benjamin Kool

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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