The Customer Success Channel
Planhat & Anika ZubairAt Planhat we believe customer success is everybody’s business, and with this podcast - we want to help you succeed. Our host Anika Zubair, discusses customer success with leaders in the B2B SaaS and tech space. We dive into important and relevant topics to help spread knowledge about customer success and help companies center their business around customers. Because when a companies customers bec... more
| Publishes | Monthly | Episodes | 73 | Founded | 9 years ago |
|---|---|---|---|---|---|
| Category | Business | ||||
Listen to this Podcast
Latest Episodes
This podcast episode marks a special moment as Anika Zubair wraps up her four-year hosting journey on the Customer Success Channel podcast.
The exciting news is that we're welcoming our very own, Malin Skoglund, VP of Customer Success Americas, who ... more
In this episode, our host Anika Zubair chats with Brandon Ramsey, Head of Customer Success at OnsiteIQ about how to ensure that customer success truly stands on its own and is not overshadowed by sales.
Customer Success (CS) is frequently linked wi... more
In this episode, our host Anika Zubair chats with Sue Nabeth Moore, Co-Founder of Success Chain about the future of customer success.
As we approach the end of the year, it's crucial to begin strategizing for customer success in 2024. Despite the h... more
In this episode, our host Anika Zubair chats with Maranda Dziekonski, Senior VP of Customer Success at Datasembly about the importance of viewing customer success as a revenue generator rather than a cost center.
The field of customer success (CS) h... more
Key Facts
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Reviews
- Great resource for CSMs and CS leaders!
Good topics with impressive guests who know the business and very much in the details, no superlatives but rather very good advice, well organized.
Apple Podcasts5Iskorka2010
United States3 years ago - A new favorite!
The Customer Success Channel has quickly become a favorite in my feed! Anika is a fantastic host who leads really engaging conversations with a variety of CS leaders. I'm consistently impressed by the insights and strategies they share. From customer success taboos to advice for scaling teams, I truly learn something every time I listen!
Apple Podcasts5oliviabaker13United States4 years ago - Good information!
So many fantasic guests and great resources on Customer Success Management. Thank you!!!
Apple Podcasts5Molly GollyUnited States4 years ago - Great content!!!
New to the CSM world, and I appreciate the incredible depth of information that you guys explore! Thank you!
Apple Podcasts5Save The Bees BruhUnited States4 years ago - I’m hooked
I just finished listening to my first podcast on this channel and I’m hooked. I’m sad that it’s only monthly. It should be weekly
Apple Podcasts5Oudom123
Canada4 years ago
Chart Rankings
How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #150 |  Mexico/Business |
Audience Metrics
Listeners, social reach, demographics and more for this podcast.
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Which podcasts are similar to The Customer Success Channel?
These podcasts share a similar audience with The Customer Success Channel:
1. HBR On Leadership
2. How to Be Awesome at Your Job
3. Coaching Real Leaders
4. The Anxious Achiever
5. Coaching for Leaders
How many episodes of The Customer Success Channel are there?
The Customer Success Channel launched 9 years ago and published 73 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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