At Planhat we believe customer success is everybody’s business, and with this podcast - we want to help you succeed. Our host Anika Zubair, discusses customer success with leaders in the B2B SaaS and tech space. We dive into important and relevant topics to help spread knowledge about customer success and help companies center their business around customers. Because when a companies customers bec... more
Publishes | Monthly | Episodes | 73 | Founded | 7 years ago |
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Category | Business |
This podcast episode marks a special moment as Anika Zubair wraps up her four-year hosting journey on the Customer Success Channel podcast. more
In this episode, our host Anika Zubair chats with Brandon Ramsey, Head of Customer Success at OnsiteIQ about how to ensure that customer success truly stands on its own and is not overshadowed by sales. more
In this episode, our host Anika Zubair chats with Sue Nabeth Moore, Co-Founder of Success Chain about the future of customer success. more
In this episode, our host Anika Zubair chats with Maranda Dziekonski, Senior VP of Customer Success at Datasembly about the importance of viewing customer success as a revenue generator rather than a cost center. more
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Good topics with impressive guests who know the business and very much in the details, no superlatives but rather very good advice, well organized.
The Customer Success Channel has quickly become a favorite in my feed! Anika is a fantastic host who leads really engaging conversations with a variety of CS leaders. I'm consistently impressed by the insights and strategies they share. From customer success taboos to advice for scaling teams, I truly learn something every time I listen!
So many fantasic guests and great resources on Customer Success Management. Thank you!!!
New to the CSM world, and I appreciate the incredible depth of information that you guys explore! Thank you!
I just finished listening to my first podcast on this channel and I’m hooked. I’m sad that it’s only monthly. It should be weekly
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The Customer Success Channel launched 7 years ago and published 73 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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